The West Highland Way Hotel Accommodation

Hotels
8.2 (946 reviews)
B821 , Glasgow , gb

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Great service
Lovely surroundings
Cons:
Tent accommodations misrepresentation
Lack of cleanliness in tent area
Issues with tent amenities

Categories

Cleanliness
7.3
Guests mentioned cleanliness as a positive aspect, though some complaints about wasps and cleanliness in tent accommodations.
Service
8.6
Service received positive feedback, especially the staff's friendliness and willingness to help.
Location
8.5
The hotel's location was one of the most appreciated aspects, with guests enjoying the countryside surroundings and easy access by car and hiking.
Room Quality
7.7
Rooms were generally praised for their cleanliness, comfort, and size, but some guests mentioned issues with round tents and deflated beds in tent accommodations.
Amenities
7
Most guests found the amenities satisfactory, with some highlighting the breakfast and others mentioning the lack of proper facilities for guests' comfort.
Value for Money
6.4
Mixed reviews on value for money, with some guests feeling the price was not justified by the services provided.
Food and Beverage
7.7
Food and beverage services received positive feedback, with guests appreciating the breakfast and restaurant offerings.
Overall Experience
9
Most guests had an exceptional overall experience and would strongly recommend the hotel, rating it highly for its staff, food, location, and welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 12:39

Property Description

Luxurious Accommodation: Experience the comfort of our 5-star hotel rooms with mountain views, flat-screen TVs, and free WiFi.

Delicious Dining Options: Indulge in a buffet or continental breakfast at our on-site restaurant offering British and European cuisine, with special dietary options available.

Outdoor Activities: Explore the scenic surroundings with hiking and cycling options near the hotel.

Contact our multilingual staff for a memorable stay at West Highland Way Hotel. Book now to secure your luxurious getaway in Glasgow.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 946 reviews
Cleanliness: 7.3
Service: 8.6
Location: 8.5
Room Quality: 7.7
Amenities: 7
Value for Money: 6.4
Food and Beverage: 7.7
Overall Experience: 9
family_with_children gb
10
Very cosy place
Pros:

Cosy and quaint. Nice countryside.

2025-11-22 via Nuitee
M
Mark solo_traveller gb
2
2025-11-20 via Nuitee
solo_traveller gb
1
It was absolutely shocking and something needs to be done about it!
Pros:

The drive upto it.

Cons:

The “Shepherd Hut” was not a liveable space.
It wasn’t air tight, the door had gaps all around it with a 1 inch gap across the top (which was hidden with a draft excluder, attached upside down. You couldn’t make it up!
The windows had no seals around them and again you could see clear daylight between the window sill and the frame.
The whole place was filthy with a thick layer dust everywhere, even the quilt was covered in dust which the grounds man changed quickly while pro furiously apologising.
The TV wasn’t working and was also covered in a “thick layer of dust.
There was no heating, although the grounds promptly got a heater and claimed it would “warm up”, baring in mind it was mid November and -3 degrees.
The hut had no toilet and to use one, I apparently had to go back to the main house.

I drove 9 hours from England to see my mum who was very sick and arrived to find this absolute shocker. It was the last thing I needed on that night.

I could go on but need I say more?!!

Owners like this need to be held accountable.
How could anyone in their right mind allow another human sleep there?! In their case it more about £130 than it is about public service or even humanity, it was a complete disregard for health.

Needless to say, I didn’t stay and at 10pm had to find somewhere else to get the head down.

It was disgusting and I would not recommend a stay.
Unless you don’t mind roughing it while paying for the privilege!

2025-11-20 via Nuitee
M
Megan Range solo_traveller gb
10
Pros:

Amazing views. Wonderful staff. Breakfast included

2025-11-16 via Nuitee
G
Granny solo_traveller gb
6
Pros:

Friendly and Relaxed
Well little
Tea & coffee always available in reception!

Cons:

The first impression was that it seemed perfect just for 1 night for me and my dog.
Having slight mobility issues, I found it hard to move around with little floor space.
The mattress was very uncomfortable. The small shower cubicle had a high step up, and doors were tiny. Managed to use it with great difficulty!
Breakfast was advertised from 7am but had to leave at 7.20am as no one was around!

2025-11-16 via Nuitee
A
Anne family_with_children ie
8
Pros:

Beautiful location. Very friendly staff. Very comfortable accommodation

2025-11-16 via Nuitee
solo_traveller gb
8
Pros:

Beautiful place, nice location far from hustles and bustles of the city, friendly and much helpful staff. I give it a 10/10 big up to Lee and the team for the commendable job, see you soon 🫶

Cons:

N/A

2025-11-16 via Nuitee
Y
Yannick solo_traveller ch
6
2025-11-16 via Nuitee
T
Trey family_with_children za
10
Excellent place for the family to stay
Pros:

The family room is amazing. A lot of space for everyone to enjoy.

2025-11-15 via Nuitee
S
shelby solo_traveller us
10
2025-11-14 via Nuitee
K
Karen couple gb
8
Fab place
Pros:

Lovely location, close enough to Glasgow for visiting our daughter but it was still easy to get into the hills for a walk. There was food on offer in the evening for which we were too late back to order but we were able to get really good food at the pub nearby. Friendly people, astmosphere like a backpackers hostel but with warm, comfy posh feeling of Scotish lodge. We were upgraded from the very small double I booked as soon as a larger room came free.

Cons:

Free cereals, yoghurt, toast, crumpets, croisants for breakfast. But What? NO MARMITE on the breakfast bar? Shocking! Luckily, there was still marmalade, as well as honey, jam, peanut butter.

2025-11-14 via Nuitee
S
shelby solo_traveller us
10
Pros:

It was like walking into a warm home. Everyone was friendly and approachable. The staff were all having a roast when I arrived and they invited me to join them . Very welcoming and warm place. 😄

2025-11-14 via Nuitee
B
bernadette solo_traveller gb
10
ABSOLUTELY FANTASTIC STAY
Pros:

I can honestly say this was the best hotel experience I,ve ever had. Received a very warm welcome at check in..the Owners Robyn and Drew were amazing ... friendly kind and accommodating. The family room was amazing furnished beautifully King size bed, double bed and 2 single beds to choose from. Staff in the kitchen.. Steve (lovely man and cooks a mean chilli ! ) Francis in the kitchen, handled my mealtime request so kindly. It felt like staying with family tbh and I cant wait to return ....

Cons:

nothing to report ..

2025-11-13 via Nuitee
R
Rush solo_traveller gb
1
2025-11-13 via Nuitee
J
Julia solo_traveller gb
10
Great stay
Pros:

Great stay

2025-11-12 via Nuitee
P
Peter family_with_children gb
10
Dog and child friendly
Pros:

Dog and child friendly. We all had a great time.

2025-11-11 via Nuitee
R
ROBERT couple gb
1
Not what was advertised
Pros:

Location.

Cons:

Photos totally misleading.Room tired central heating not on so cold.More of a hostel than a hotel yet expensive to stay there.Staff party on so noisy and no other areas to sit in .Breakfast poor just a few carbs and served on paper plates. we left after one night although booked for 2 but there were no staff around to tell!

2025-11-11 via Nuitee
M
Mohammad Shaikh family_with_children gb
7
2025-11-10 via Nuitee
M
Marion solo_traveller gb
10
Best place on my whole trip
Pros:

Best place on my whole trip. The scenery is simply stunning and I had the most wonderful time

Cons:

Nothing

2025-11-10 via Nuitee
G
Gary solo_traveller gb
10
2025-11-10 via Nuitee