Axkan Arte Hotel Tuxtla

Hotels
7.9 (944 reviews)
Av 4ta Norte Oriente entre 3ra y 4ta Oriente Norte San Marcos , Tuxtla Gutiérrez , MX

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful artwork
Lovely pool area
Good location
Great breakfast
Cons:
Lack of hot water
Inconsistent cleanliness
Unmotivated staff
Limited restaurant hours

Categories

Cleanliness
6.68
Multiple reviews mentioned poor cleanliness, including dirty bathrooms and unclean towels.
Service
8.15
Service was generally acceptable, although there were reports of unmotivated staff at times.
Location
8.69
The location was frequently praised for being convenient.
Room Quality
7.14
Rooms were generally comfortable, though some issues were noted with cleanliness and amenities.
Amenities
8.17
Amenities like the pool and breakfast were highlighted as positive.
Value for Money
8.13
Guests noted good value for what they paid.
Food and Beverage
8.18
Breakfast was frequently praised as delicious and a highlight of the stay.
Overall Experience
8.05
Overall, the experience was mixed with both positive and negative aspects, leading to a balanced score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:00

Property Description

Luxurious Accommodation and Convenient Location

Relax by the Pool and Explore Nearby Attractions

Modern Amenities and Exceptional Service

Experience the perfect blend of comfort and convenience at Axkan Arte Hotel Tuxtla. Unwind by the outdoor swimming pool or explore attractions like San Marcos Cathedral and La Marimba Park just a stone's throw away. With well-appointed rooms featuring air conditioning, flat-screen TVs, and picturesque pool views, your stay is bound to be memorable. Enjoy a delicious meal at the on-site restaurant or take advantage of the free WiFi and room service. Whether you're here for leisure or business, our 4-star hotel with a tour desk and 24-hour front desk ensures a hassle-free experience. Book now for an unforgettable stay in Tuxtla Gutiérrez.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 944 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.05
E
Elizabeth • couple • gb
6
Pros:

Pool, decent size rooms, clean. Staff were present and helpful. No parking available for us as the car park was full.

Cons:

Cold water, old mattresses, definitely not 4*

2026-10-28 • via Nuitee
S
Sandoval • couple • mx
3
Pros:

Lo céntrico del hotel

Cons:

La habitación que nos dieron estaban las sábanas manchadas y solo nos dieron otra sábana para taparla, las toallas ya muy viejas.

2026-10-24 • via Nuitee
S
Sr.Diaz • couple • mx
10
Pros:

La alberca
Buena atención de los trabajadores
Buen lugar para descansar

2026-10-24 • via Nuitee
B
Bluhm • couple • mx
9
Pros:

Camas muy cómodas y la limpieza

Cons:

Tvs solo dan control del decodificador, hay que apagar y encender en el boton que trae la tv

2026-10-23 • via Nuitee
A
alfaro avendaño • extended_group • mx
9
Pros:

La alberca

Cons:

El trato

2026-10-23 • via Nuitee
R
RODRIGO ADAGIO • couple • mx
10
Pros:

Todo

Cons:

Todo bien

2026-10-21 • via Nuitee
A
Armando • solo_traveller • mx
8
2026-10-21 • via Nuitee
A
Ana Laura • couple • mx
4
Pros:

La ubicación

Cons:

Que había cucarachas

2026-10-20 • via Nuitee
C
Cruz • couple • mx
8
Pros:

Es un hotel tranquilo y discreto, céntrico y con una linda decoración.

Cons:

El agua no sale caliente si hace frío, supongo que son calentadores solares.

2026-10-19 • via Nuitee
U
utrera morales • couple • mx
9
2026-10-19 • via Nuitee
A
Alfredo • extended_group • mx
9
2026-10-18 • via Nuitee
A
Adolfo • solo_traveller • ar
4
REGULAR
Pros:

AMABILIDAD DEL PERSONAL

Cons:

LA INFRAESTRUCTURA POCO MANTENIDA, LOS SERVICIOS DE TV CABLE, INTERNET CADA DIA EN DECAIMIENTO

2026-10-14 • via Nuitee
A
Armento • couple • mx
1
2026-10-14 • via Nuitee
A
Armento • couple • mx
1
2026-10-14 • via Nuitee
A
Andriani • solo_traveller • mx
9
Pros:

La ubicación, las instalaciones, las recámaras son bonitas, comodas, el formato y el.mobiliario excelente vale la pena quedarse hospedado en el hotel

Cons:

Podrían mejorar los colchones para un mejor descanso y sus pantallas para entretenerse

2026-10-14 • via Nuitee
G
GLADYS • solo_traveller • mx
5
Pésima elección, nada de 4 estrellas
Cons:

Mi familiar se cambió 3 veces de habitación x mal servicio, y pésima atención del personal de la noche del Dom27/09, le solicitamos encender la luz del pasillo, dijo que la luz de la alberca era suficiente

2026-10-14 • via Nuitee
A
Alejo • solo_traveller • mx
7
Pros:

La alberca divina, el trato del personal muy bueno. La ubicación cerca del Centro.

Cons:

Que reservé una habitación con cama extra grande y me dieron habitación con 2 camas normales

2026-10-12 • via Nuitee
G
Gari Daniel • couple • mx
8
Genial pero no dieron cobijas
Pros:

La alberca

Cons:

Que no den cobijas

2026-10-11 • via Nuitee
R
RODRIGO ADAGIO • solo_traveller • mx
10
Pros:

Todo esta excelente

Cons:

Todo bien

2026-10-09 • via Nuitee
R
Rocio Rosalia • solo_traveller • mx
10
Pros:

El personal es muy amable

2026-10-08 • via Nuitee