Axkan Arte Hotel Tuxtla

Hotels
7.9 (849 reviews)
Av 4ta Norte Oriente entre 3ra y 4ta Oriente Norte San Marcos , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful artwork
Lovely pool area
Good location
Great breakfast
Cons:
Lack of hot water
Inconsistent cleanliness
Unmotivated staff
Limited restaurant hours

Categories

Cleanliness
6.68
Multiple reviews mentioned poor cleanliness, including dirty bathrooms and unclean towels.
Service
8.15
Service was generally acceptable, although there were reports of unmotivated staff at times.
Location
8.69
The location was frequently praised for being convenient.
Room Quality
7.14
Rooms were generally comfortable, though some issues were noted with cleanliness and amenities.
Amenities
8.17
Amenities like the pool and breakfast were highlighted as positive.
Value for Money
8.13
Guests noted good value for what they paid.
Food and Beverage
8.18
Breakfast was frequently praised as delicious and a highlight of the stay.
Overall Experience
8.05
Overall, the experience was mixed with both positive and negative aspects, leading to a balanced score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:00

Property Description

Luxurious Accommodation and Convenient Location

Relax by the Pool and Explore Nearby Attractions

Modern Amenities and Exceptional Service

Experience the perfect blend of comfort and convenience at Axkan Arte Hotel Tuxtla. Unwind by the outdoor swimming pool or explore attractions like San Marcos Cathedral and La Marimba Park just a stone's throw away. With well-appointed rooms featuring air conditioning, flat-screen TVs, and picturesque pool views, your stay is bound to be memorable. Enjoy a delicious meal at the on-site restaurant or take advantage of the free WiFi and room service. Whether you're here for leisure or business, our 4-star hotel with a tour desk and 24-hour front desk ensures a hassle-free experience. Book now for an unforgettable stay in Tuxtla Gutiérrez.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 849 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.05
O
Omar • solo_traveller • mx
5
BIEN PERO PUEDE MEJORAR
Pros:

La cama y las almodas muy comodas, buena ubicacion para mis actividades. El personal muy amable eso un 10.

Cons:

No habia agua caliente, las puertas de madera con picaporte se me hace muy inseguro. no habia al menos un ganchito para la ropa, le falta mantenimiento al lugar para que se vea mas agradable.

2026-03-26 • via Nuitee
E
Erick • solo_traveller • mx
10
Pros:

El lugar está muy limpio, personal muy amable y la Alberca está increíble

2026-03-25 • via Nuitee
M
Miguel • extended_group • mx
9
2026-03-24 • via Nuitee
S
San Juan Mendez • couple • mx
10
Pros:

Me gustó todo en el hotel

Cons:

Ninguno

2026-03-24 • via Nuitee
S
Svetlana • couple • ru
5
Pros:

sin desayuno... at night drunk people were in piscina con ropa ... yo me desperte porque ruido...

2026-03-22 • via Nuitee
M
María • extended_group • mx
10
Pros:

La limpieza
Comodidad de camas

Cons:

La mala recepción de la televisión

2026-03-20 • via Nuitee
W
Whitney • family_with_children • lc
3
I cannot recommend this property to anyone else it's outdated.
Pros:

I only spend one night at this hotel and I checked out immediately and haven't gotten my refund which I did apply for.

Cons:

Nothing

2026-03-20 • via Nuitee
R
Roger • solo_traveller • gb
7
Pros:

The pool is nice. Breakfast was good.

Cons:

No towels. Some of the fixtures weren't.

2026-03-19 • via Nuitee
P
Pacheco • couple • mx
7
2026-03-19 • via Nuitee
P
Pacheco • couple • mx
8
Pros:

Estuvo muy bien no nos dio tiempo de usar la piscina pero pero estuvo excelente para lo que necesitabamos. Fuimos por el concierto de shakira y no nos quedo tan lejos del estadio.

2026-03-19 • via Nuitee
M
María Del Rosario • couple • mx
10
2026-03-17 • via Nuitee
M
María Del Rosario • couple • mx
10
Pros:

El servicio amable del personal Y lo limpio de las habitaciones

2026-03-17 • via Nuitee
C
Cristel • couple • mx
10
Rancho San Isidro
Pros:

Me gusta por su tranquilidad y ubicación

Cons:

Todo está excelente

2026-03-15 • via Nuitee
M
María Del Rosario • couple • mx
10
2026-03-14 • via Nuitee
E
Espinosa • solo_traveller • mx
10
Wow súper
Pros:

Todo

Cons:

Nada

2026-03-13 • via Nuitee
A
Armando • extended_group • mx
1
Huele horrible
Pros:

Solo la ubicacion

Cons:

Olía super mal la habitación ,si prendías el aire ,el baño no tenía ventilación olía horrible la pantalla nunca se pudieron ver los canales menos cable, el personal de recepción solo una vez asistió a nuestra petición es tanto en limpieza como en la pantalla no recomiendo ir ni a dormir.

2026-03-11 • via Nuitee
T
Tanja • extended_group • de
7
Pros:

Das Personal war freundlich.

Cons:

Das Badezimmerfenster konnte mann nicht komplett schließen und um warmes Wasser zu bekommen, musste man das Wasser 15 min laufen lassen.

2026-03-08 • via Nuitee
M
Michael • solo_traveller • us
9
great value hotel
Pros:

Wonderful art and nice room, friendly helpful staff, great breakfast restaurant, lovely pool

2026-03-06 • via Nuitee
C
Cristina Jeanette • couple • mx
10
2026-03-06 • via Nuitee
C
Cory • solo_traveller • us
10
Pros:

Great value and amazing pool

2026-03-02 • via Nuitee