San Want Hotel Shanghai

We had a nice sized room. The property was well sited for our needs

A very clean hotel with polite and responsible staff.
The location of the hotel is in a convenient place in the city and access to public transportation is easy.
The rooms are clean and spacious. Room service is also good and responsive.
Breakfast has a good variety and both Chinese and Western breakfast are available.
Overall, I recommend this hotel for a stay in Shanghai.

Room service, snacks/drinks in the room

Rooms are Clean and comfort.
house keeping staff are fast and kind.
Near to metro station, access to main street shop ,near to IKIA ,Walmart,7 eleven and family mart shop.
Breakfast is wonderful.I like noodle ,sushi , fresh juices, dumpling and kimchi.
minibar items are free.
Bottle of water will be charge unlimited.
I feel safty
Staff are frendly and supportive.

Location

Metro 9 or taxi that is easy to reach

Reasonable location ( not center but with metro number 9 and easy taxi around)

I stay here whenever I visit Taipei. I came here to NYE with some friends and and recommended the hotel to them as well. It’s very central and right next to a metro station. Taxis are abundant as well. Staff is very nice and there’s just many eating options that are walking distance.

nice location- just 5 mins to MRT, walking distance to shop, close to resident area. each to get taxi and friendly front desk with able to speak English and except foreigner currency exchange thru machine. Hotel a little old but nice to stay

Good hotel in Shanghai. Close to the metro station that brings you into the city center. Room are a little bit dated but clean. Bed is perfect. The have a very good breakfast.
The service of the staff is excellent. Not everybody is speaking fluent Englisch.

I am not sure if we stayed there in the wrong time because we suffered the stay during the whole period. The room was hot and stuffy. We requested to be able to control the temperature without any success. The hotel loaned us a electric fan which is the first time I have ever experienced during my many decades of staying at various hotels from 3 stars to 5 starts ones. Then we had no choice but taking the advice from the hotel to open the window. Unfortunately. when we open the window, we lose the privacy to a certain degree. Then I caught cold without realizing because the desk was nest to the window which I used frequently. The management promised to take care of this situation but never showed up to even talk with us. I stayed in this hotel before many time and had never experienced such a bad situation. In addition, the room cleaning was not acceptable.
I noticed that one day the sheet was replaced with a show mark on it. Fortunately I specifically watch the sheet replacement and it was changed to one without.
Then, one day when we wanted to go out, my wife asked the concierge people how to go out and if we can get a taxi, the answer was that you had to go out to the street to get your own taxi cab since they usually don't want to drive in. Later after several times of watching the empty taxi cab driving in and no luck of getting the taxi cab by ourselves, we were told by the taxi cab driver that they were called in by the Hotel people. Then we went back to question why did they tell us that they can do this for us and instead to ask ourselves to go out to try our luck, especially under the bad weather.

We booked a superior room and it was certainly spacious. As well as the usual inclusions like bottled water and toiletries, the mini-bar (no alcohol) is also included.
The buffet breakfast was great.

This hotel is a great option for Western tourists.

In regard to metro access, a stop for Line 9 is right next to the hotel. As well, within one or two stops you have access to many other metro lines.

I stayed here as it was near the client I was working with. The hotel is very friendly, all the staff are helpful and pleasant, the beds are wonderful, the rooms are clean, in fact the whole hotel is clean. Their western food was far better than I have had in many Chinese hotels, and their Chinese food was superb. I did not get a chance to see the surroundings but could tell it was surrounded by many good shopping facilities. I have come away very impressed, as I have stayed at many not so good hotels for similar prices.

This hotel was a very good one. I stayed here for a total of 7 days. Even though it is a chinese hotel brand, it was managed in a very western way. I stayed at the everbright hotel and conference center before coming here. San Want hotel is much better than Everbright...even though I think they're both similarly rated. San Want also has a decent and clean gym. That is something that is rare in Chinese hotels (gym and clean). Room was clean, nice and had good, reliable wifi.

I was booked in this hotel by my company when i was visiting shanghai for two weeks in November last year. The hotel itself was decent. Grand lobby and helpful staff. They have a little trouble understanding english but i have had worse experiences in China. The room was decent. Quite spacious for a standard room. The breakfast was great! There is a train station about 3 minutes walk away but this place is far from the nicer touristy places in shanghai. Not many amenities in the area around the hotel either. I will probably not stay at this hotel if i am travelling by myself just because of the location.