Numa Zurich Craft

Hotels
numa
8.6 (441 reviews)
9 Bäckerstrasse , Zürich , ch

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable stay
Good price value
Cons:
Cleanliness issues
Breakfast service problems

Categories

Cleanliness
7.79
Some reviews mentioned cleanliness issues, notably that the kitchen could be cleaner.
Service
8.76
Overall positive sentiments about check-in process and staff responses.
Location
9.3
Frequent praise for the central location and easy access to transport.
Room Quality
8.75
General satisfaction with the room quality, labeled as comfortable and well-equipped.
Amenities
8.78
Amenities were generally mentioned positively but could be more equipped in the kitchen.
Value for Money
8.74
The price-performance ratio was frequently noted as excellent.
Food and Beverage
7.79
Complaints about breakfast service; some guests missed breakfast delivery.
Overall Experience
8.86
Many guests expressed high satisfaction with their stay and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:52

Property Description

Modern and Sustainable Aparthotel

Luxurious Amenities: Enjoy a comfortable stay with flat-screen TV, free WiFi, and a balcony in selected rooms. The units are equipped with all essentials including a microwave, coffee machine, and free toiletries.

Delicious Breakfast Options: Start your day with a continental or vegetarian breakfast including fresh pastries, fruits, and juice, served daily at the aparthotel.

Convenient Location: Situated near popular attractions like Bahnhofstrasse and Swiss National Museum, numa I Craft Apartments offers easy access to the city's key landmarks.

Book your stay at numa I Craft Apartments for a memorable and convenient experience in Zürich.

Important information:

Please note that your room will be cleaned only before and after you stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 441 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
M
Mauriano family_with_children br
10
2026-03-14 via Nuitee
S
Silvia couple it
10
Pros:

Posizione, disponibilità dello staff, pulizia

2026-03-14 via Nuitee
T
Thomas couple gb
10
Great location, clean with great amenities
Pros:

Location was perfect. Access to the building and room was great.

Cons:

The only thing that would have made the kitchenette perfect would be a toaster.

2026-03-13 via Nuitee
C
Claire family_with_children gb
10
2026-03-09 via Nuitee
亮穎 solo_traveller tw
10
2026-03-08 via Nuitee
B
Barrie couple gb
8
2026-03-06 via Nuitee
G
Gabriele couple ch
9
2026-03-06 via Nuitee
L
Lara couple at
10
2026-02-27 via Nuitee
R
Rogan couple gb
7
Slight mistake on check-in, but otherwise great.
Pros:

Location was great, very easy check-in/check-out. The room was pleasant.

Cons:

We I purchased early check-in, but the room was not actually ready at the time that we arrived. The cleaner was still in the room, and apparently there was a mix-up with the app, so we had to wait a little bit. We did get a refund for the early check-in payment.

2026-02-26 via Nuitee
J
Jakub family_with_children pl
8
Pros:

Dogodna lokalizacja blisko centrum, czystość apartamentu, delikatny hałas ale w apartamencie znajdowały się stopery do uszu więc hałas nie był problemem

Cons:

Bardzo mała kuchnia oraz nie poręczna mało miejsca jeżeli chcesz sobie coś przygotować

2026-02-25 via Nuitee
L
LIXIAO solo_traveller gb
8
2026-02-24 via Nuitee
P
PRECIOUS family_with_children au
9
Pros:

Love this place. The view of the clock tower was very cool. Place was very spacious and clean.
The staff were very helpful and friendly. The location was fantastic, pretty close to everything.

Cons:

Could have better lighting but definitely not a deal breaker.

2026-02-24 via Nuitee
I
Irina-Gabriela family_with_children ch
6
I would not return
Pros:

The room was modern and well equipped.

Cons:

The fact that our room was not ready at almost 6PM when we arrived! It was a very unpleasant experience to receive a message from the property the day of our arrival stating that they give us access to our room only from 6PM even if when booking they do not mention anything about this (that possible delays may occur), on the contrary, the check in is possible much earlier during the day. However, our arrival was synchronized with this delayed access so only waited for a few minutes at the door of our room in order to be cleaned up and ready for us. Nonetheless, this overall experience was awful, I and my child were very tired after the long day and disappointed, I did not expect it and did not experienced it before in many years of traveling. I basically paid for a room to be ready for us much earlier than we actually had access to it. While they might have prolonged the stay of the previous occupancy just to earn more (this is one of the extra-services they offer, the late check out). It could be advantageous to the company and the other guests, but not for the ones that have actually paid for the room that day!

2026-02-23 via Nuitee
I
IOANNIS couple gr
10
2026-02-23 via Nuitee
M
Morgan family_with_children us
9
2026-02-22 via Nuitee
A
Andrea family_with_children de
9
2026-02-22 via Nuitee
N
Natalia couple ua
10
2026-02-13 via Nuitee
S
Salanchai Jindawat, Nuttchan Suparuangwong couple th
10
2026-02-12 via Nuitee
S
Salanchai Jindawat, Nuttchan Suparuangwong couple th
10
2026-02-12 via Nuitee
A
Adriana couple es
10
Perfecto, repito en otras ubicaciones seguro!
Pros:

La limpieza y todo lo que tenía muy completo y con buena comunicación.

2026-02-12 via Nuitee