Numa Rome Verso

Hotels
numa
9.2 (1732 reviews)
Via Ippolito Nievo , Rome , it

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Value for Money
Room Quality
Cons:
Service Issues
Late Check-in

Categories

Cleanliness
8.26
One review noted dirty linens and an issue with the coffee machine that affected the experience.
Service
9.73
Generally positive service, though there were issues with the late check-in procedure and no on-site staff.
Location
9.77
Multiple reviews highlighted the excellent location near Trastevere and the ease of transport.
Room Quality
9.22
Guests appreciated the spacious and modern rooms, despite minor issues with the sofa.
Amenities
8.75
Some reviews noted good amenities, but minor complaints about the comfort of the additional bed.
Value for Money
9.21
Excellent value mentioned in several reviews for the spacious facilities.
Food and Beverage
9.26
Positive mentions of nearby food options, including a great pizzeria.
Overall Experience
9.43
Overall positive experiences were shared, despite some service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:41

Property Description

Luxurious Renovated Apartments in Rome

Convenient Location: Situated near Roma Trastevere Train Station and Piazza di Santa Maria in Trastevere, numa I Verso Apartments offer easy access to key attractions.

Modern Amenities: Enjoy air-conditioned units with a fully equipped kitchenette, flat-screen TV, and private bathroom. The property also features a lift, luggage storage, and free WiFi.

Relaxation and Comfort: Unwind in the shared lounge area or explore nearby landmarks like Campo de' Fiori and Roman Forum. The apartment complex provides a comfortable stay for families and couples alike.

Book now for a luxurious experience in the heart of Rome at numa I Verso Apartments.

Important information:

Please note that your room will be cleaned only before and after you stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1732 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
D
David extended_group sk
10
2026-06-20 via Nuitee
C
Capt Sumit Kumar family_with_children in
1
A hotel without support during a fire alarm emergency is unacceptable.
Pros:

My stay at Numa Roma Verso was one of the most frustrating hotel experiences I have encountered.

The property operates almost entirely without any on-site staff, reception desk, or meaningful human support. While this may appear efficient on paper, it becomes a complete disaster when something goes wrong.
On our very first day, the fire alarm started sounding and continued for more than four hours. Guests were forced to remain outside the building while waiting for someone to attend to the situation. There was no member of staff on-site to assess the emergency, provide guidance, reassure guests, or even explain whether there was a genuine fire risk. Eventually, someone arrived and reset the system. Unfortunately, the same issue occurred again. Once more, the alarm continued ringing for hours without any prompt intervention. The experience was stressful, disruptive, and completely unacceptable.

What made the situation even worse was the total lack of customer support. Every issue had to be reported through a chatbot that either failed to respond or provided no meaningful assistance. Calls to the published support number went unanswered. Messages sent via WhatsApp also failed to produce any real support or solution. During what appeared to be a potential emergency situation, there was effectively nobody available to help. This property is a textbook example of the risks associated with removing all human presence from hospitality operations. A hotel is not simply a collection of rooms, it requires staff who can respond when guests need assistance. Numa's fully automated model failed spectacularly when faced with a basic operational issue.

The location is reasonably central, but the main entrance is directly adjacent to a row of garbage collection bins, creating a poor first impression and detracting from the overall experience. The rooms themselves are clean and reasonably maintained.

Cons:

My stay at Numa Roma Verso was one of the most frustrating hotel experiences I have encountered.

The property operates almost entirely without any on-site staff, reception desk, or meaningful human support. While this may appear efficient on paper, it becomes a complete disaster when something goes wrong.

On our very first day, the fire alarm started sounding and continued for more than four hours. Guests were forced to remain outside the building while waiting for someone to attend to the situation. There was no member of staff on-site to assess the emergency, provide guidance, reassure guests, or even explain whether there was a genuine fire risk. Eventually, someone arrived and reset the system.

Unfortunately, the same issue occurred again. Once more, the alarm continued ringing for hours without any prompt intervention. The experience was stressful, disruptive, and completely unacceptable.

What made the situation even worse was the total lack of customer support. Every issue had to be reported through a chatbot that either failed to respond or provided no meaningful assistance. Calls to the published support number went unanswered. Messages sent via WhatsApp also failed to produce any real support or solution. During what appeared to be a potential emergency situation, there was effectively nobody available to help.

This property is a textbook example of the risks associated with removing all human presence from hospitality operations. A hotel is not simply a collection of rooms—it requires staff who can respond when guests need assistance. Numa's fully automated model failed spectacularly when faced with a basic operational issue.

The location is reasonably central, but the main entrance is directly adjacent to a row of garbage collection bins, creating a poor first impression and detracting from the overall experience.

The rooms themselves are clean and reasonably maintained.

2026-06-20 via Nuitee
T
Thiago couple br
8
2026-06-19 via Nuitee
K
Konrad extended_group ch
8
Very nice stay, despite the inconveniences
Pros:

Air conditioning
Quiet
Supermarket nearby

Cons:

False fire alarm that lasted five hours (piercing sound)
Kitchenette, but no oven and very few kitchen utensils (difficult to cook)

2026-06-19 via Nuitee
H
Hilario J couple us
9
2026-06-16 via Nuitee
M
Marcello solo_traveller it
10
Pros:

Everything was perfect. The apartment was spotlessly clean and comfortable

Cons:

N/A

2026-06-16 via Nuitee
N
Nadin family_with_children de
9
2026-06-14 via Nuitee
N
nicolas solo_traveller fr
8
2026-06-14 via Nuitee
A
Antonella extended_group it
10
Pros:

Tutto perfetto! Appartamento molto ben organizzato, pulito e moderno. Zona comoda per raggiungere la stazione dí Trastevere.

2026-06-13 via Nuitee
V
Valia family_with_children cy
9
Excellent place, supportive staff.
Pros:

Recently renovated and identical to photos shared on booking.com. Very supportive staff to accommodate a special request we had prior to check in.

2026-06-12 via Nuitee
M
Maria solo_traveller it
9
2026-06-12 via Nuitee
A
Anett solo_traveller no
10
2026-06-11 via Nuitee
L
Lovela family_with_children hr
10
2026-06-10 via Nuitee
Юлия solo_traveller ru
10
Pros:

Тот самый момент, когда всё просто супер иы всего достаточно!
Идеально чисто, прекрасно укомплектовано, очень комфортно жить, приятный район, везде удобно добираться.

2026-06-10 via Nuitee
H
HOLYA SUBHI solo_traveller iq
9
2026-06-09 via Nuitee
S
Septis family_with_children us
9
A very nice stay in Rome if you want space and of course a washing machine.
Pros:

The property was clean, had very good space set up with kitchen, washing machine and dryer. It’s located near grocery store, pastry shop and pizza place which were all very good. It had good water pressure for nice showers. I like the fact that it has an essential closet to get extra towels, coffee pods, etc.

Cons:

It’s far from the tourist attractions. It’s about 30 minutes walk, however there is a tram station close by. No direct route to the Vatican though.

2026-06-09 via Nuitee
G
Gillian solo_traveller gb
9
Pros:

Nice large apartment 2 double beds (including sofa bed)

Cons:

Nothing

2026-06-08 via Nuitee
M
Matteo solo_traveller it
8
Pros:

Pulita e spaziosa, buona posizione

Cons:

Divano letto estremamente scomodo

2026-06-08 via Nuitee
I
Iwona extended_group pl
8
2026-06-08 via Nuitee
M
Michael solo_traveller fr
7
Pros:

Propreté logement

Cons:

Alors que nous étions dans la navette entre aéroport et Rome, nous avons reçu un message de Numa nous informant que le logement réservé n'était plus disponible, et nous proposant de nous rembourser !?!?!
Je leur ai dit de trouver une solution, ce qu'ils ont finalement fait ( 2 heures d'attente). Ils nous ont aussi dit qu'il nous ferait un rabais de 15 % sur le prix de notre location à titre de dédommagement. A ce jour, c'est 15 % ne nous ont toujours pas été versés.
Merci d'intervenir auprès d'eux afin que cela soit fait dans les opus brefs délais

2026-06-08 via Nuitee