Vortex Serviced Apartment KLCC By Elite Suites

Hotels
7.9 (470 reviews)
Vortex Vortex Suites -31-06 , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Currency exchange
Private check-in/check-out
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Comfort stay
Excellent location
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
6.79
Several reviews mentioned cleanliness issues including dirty rooms and a bad smell.
Service
8.76
Service was generally positive, highlighted by a helpful host.
Location
8.8
Location was frequently praised for its proximity to attractions.
Room Quality
7.25
Room quality was mixed, with some mentions of older furniture and issues with sockets.
Amenities
7.78
Amenities including a washer dryer and fridge were appreciated, though maintenance was noted as needing improvement.
Value for Money
6.74
Concerns regarding high parking fees and additional taxes may impact perceived value.
Food and Beverage
8.79
No specific mention in reviews, but seen as standard for this hotel tier.
Overall Experience
8.26
Mixed reviews overall, but many guests had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:03

Property Description

Luxurious Rooms and Amenities
Enjoy spacious and stylish rooms equipped with modern amenities for a comfortable stay. Relax in the cozy seating area and unwind in front of the flat-screen TV.

Convenient Location
Located near popular attractions such as KLCC Park and Pavilion Kuala Lumpur, our hotel provides easy access to explore the city's top destinations.

Personalized Service
Experience exceptional service from our attentive staff who ensure your needs are met throughout your stay.

Book Vortex Serviced Apartment KLCC By Elite Suites now for an unforgettable stay in Kuala Lumpur.

Important information:

This property will not accommodate hen, stag or similar parties.
Swimming pool #1 is closed from Fri 16 May 2025 until Fri 16 May 2025
A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 470 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 6.74
Food and Beverage: 8.79
Overall Experience: 8.26
L
Lubis extended_group my
8
2025-09-20 via Nuitee
N
Norlili couple my
7
Pros:

Comfort stay

Cons:

Washing machine faulty

2025-09-18 via Nuitee
J
Jon extended_group my
9
2025-09-18 via Nuitee
L
lin couple my
10
2025-09-14 via Nuitee
M
Mohd Surais family_with_children my
6
2025-09-07 via Nuitee
K
Karupayah family_with_children my
5
Average.
Pros:

Location was decent.

Cons:

Parking was so expensive & that it was not notified during the booking time.

2025-09-05 via Nuitee
M
Mohd extended_group in
10
2025-09-04 via Nuitee
F
fawwaz couple mv
7
2025-09-01 via Nuitee
N
Nur family_with_children my
5
Pros:

The room is very clean and suits my family members,complete with washer dryer & fridge

Cons:

Many sockets but broken and cannot be used. The staff didnt tell me where the car park lift.
The carpark RM 26 per day meh

2025-09-01 via Nuitee
M
Mohamed family_with_children mv
7
Pros:

The location was excellent—just a short walk from the Petronas Towers, making it very convenient for sightseeing and exploring the city

Cons:

The location was excellent—just a short walk from the Petronas Towers. However, our experience was disappointing. In the middle of our stay, we were asked to move to another apartment due to scheduled maintenance. There was no prior notice or apology, and we were only given a few hours to pack up and relocate. We had to rush back from being out just to pack, and once we were ready, we were told to wait because the new apartment wasn’t ready. It was poorly managed, caused a lot of stress, and wasted our time.

2025-09-01 via Nuitee
P
premalatha family_with_children my
4
Cons:

the check in and out process. could have been more neater. host could just come to our room and help us check out. i waited for so long for him to go and check the room

2025-08-31 via Nuitee
O
Omarov family_with_children kz
4
Pros:

Only location is quite good

Cons:

Dirty, better not to trust pictures, no carpets, furniture need to be refreshed

2025-08-31 via Nuitee
N
Nur Syakirah extended_group my
4
2025-08-29 via Nuitee
E
Edoardo couple it
6
2025-08-27 via Nuitee
A
Ahmed family_with_children sa
8
Pros:

Employee Towhid was very co-operative meet us at 3. 00 AM and made chick in. Very nice.
Beside arab street

Cons:

Smoking beside the intrance of building..

2025-08-26 via Nuitee
Z
Zam family_with_children my
2
Pros:

the location of the place

Cons:

our first room was smell like garbage, ive made a complain and requestED to the PIC to change room. just waste my time with my family. and i thou for the price that i pay i will get at least a proper experience on that place but no.

2025-08-25 via Nuitee
S
SHOHAN KANISHKA extended_group lk
10
Overall, it was a pleasant stat
Pros:

Well, the location was perfect. The apartment had well enough amenities and the host was very attentive to our needs. So 10+ for his service.

Cons:

The only problem was that they only give us one key card and it was so hard for individuals to go out alone. The apartment is in need of good maintenance in order to keep up its good rating.

2025-08-20 via Nuitee
S
SHOHAN KANISHKA extended_group lk
10
Pleasant stay
Pros:

Perfect location. Great host

Cons:

A/c needs repair.

2025-08-20 via Nuitee
M
Mahmud extended_group my
8
2025-08-19 via Nuitee
S
Sílvia family_with_children es
10
Perfecto
Pros:

La ubicación, las vistas, la luminosidad, la amplitud, la limpieza y la comodidad de la cama. La atención de la persona responsable ha sido fantástica Lo recomiendo

Cons:

Que la piscina se pagaba aparte. Se oía un poco el tráfico, perotampoco lo valoro como algo negativo

2025-08-17 via Nuitee