Wellness Spa Hotel Jola

Hotels
8.7 (807 reviews)
Ivana Gorana Kovačića bb , Banja Luka , BA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good breakfast
Cons:
Cleanliness issues in wellness area
Small room size
Temperature control issues in the room

Categories

Cleanliness
8.03
Multiple reviews mention cleanliness issues, particularly in the wellness area.
Service
9.5
Generally positive mentions of staff friendliness and service quality.
Location
9.54
Positive remarks about location being convenient and close to public transport.
Room Quality
7.99
Some complaints about room size and temperature management.
Amenities
8.02
Mixed reviews regarding the spa and pool facilities; some improvements needed.
Value for Money
8.98
Overall value was seen as acceptable, despite some shortcomings.
Food and Beverage
8.53
Food quality discussed positively, but noted issues with temperature of breakfast items.
Overall Experience
9
Generally positive with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:21

Property Description

Luxurious Accommodations
Indulge in comfort with spacious rooms, modern amenities, and breathtaking views.

Wellness Spa Facilities
Relax and rejuvenate at our wellness spa with a range of treatments and services available.

Multilingual Staff and Personalized Service
Our friendly and knowledgeable staff are here to assist you in several languages, ensuring a seamless and memorable stay.

Book your relaxing getaway at Wellness Spa Hotel Jola in Banja Luka today!

Important information:

Access to the spa is for an extra charge and by reservation only, which is subject to availability.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 807 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 9
M
Marjan • couple • hr
10
Sve ok
Pros:

Sve

Cons:

Nista

2025-10-18 • via Nuitee
F
Fraga Hernández • solo_traveller • es
10
2025-10-14 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Camera semplice ma essenziale, molto pulita. Ottima colazione

Cons:

Peccato la spa aperta solo qualche ora nel pomeriggio!

2025-10-13 • via Nuitee
I
Igor • extended_group • rs
10
Pros:

All was good

2025-10-13 • via Nuitee
V
Venčeslav • couple • si
9
2025-10-13 • via Nuitee
N
Nataša • extended_group • si
10
Pros:

Prijazno osebje, čistoča.

Cons:

Ker je ob glavni cesti, je hrupno.

2025-10-12 • via Nuitee
• solo_traveller • hr
9
Pros:

Najbolje osoblje daleko!! Svo osoblje je jako ljubazno i usluzno, oajecala sam se jako dobrodoslo, predivne zene rade u hotelu i na recepciji i na dorucku u restoranu

Cons:

Kvadratura sobe je malo mala

2025-10-12 • via Nuitee
A
Anita • couple • hr
5
Pros:

Prostrana soba i krevet.

Cons:

U hotelu (u sobi) ne radi dobro grijanje. Kad smo ušli u sobu bilo je 20°C, a nakon cijele noći "grijanja" temperatura se podigla čak na 21°C. Kad smo to prijavili na recepciji dobili smo grijalicu koja je malo ugrijala sobu. U WC - u prljava školjka, na otvoru za ventilaciju prst debljine prašine, i smrdi po kanalizaciji.
U restoranu/kafiću koji ne radi cijeli dan i nemaš gdje popodne popiti kavu doručak hladan (jaja,kobasice), kolači suhi, kava bezveze, za piće voda i sok od jabuke. Osoblje neprofesionalno, obraća vam se sa "ti", sjedi vani i puši gdje borave gosti.
Wellness zbog kojeg smo prvenstveno i rezervirali ovaj hotel ništa posebno, jaccuzzi u koji stane jedva dvoje ljudi, bazen u kojem voda nije najčistija, u hodnicima također hladno, u saune se ulazi u kupaćem, s mobitelima i pivom! Osim gostiju tu dolaze i "vanjski" posjetioci zbog kojih pogotovo moraš čekati red npr da uđeš u jaccuzzi. Kraj bazena tri ležaljke jedna do druge.
Sve u svemu, usporedivši s drugim hotelima gdje sam boravila, nije na razini hotela sa 4* i ne bih se ponovo vratila.

2025-10-09 • via Nuitee
H
Hubert • extended_group • pl
9
Jola - Polecam
Pros:

Bardzo dobra lokalizacja. Bardzo miła obsługa! Inna niż rok wcześniej, ale nadal staje na wysokości zadania. Może nawet lepiej. Parking w cenie z dostępnością bez problemu. Bardzo smaczne śniadanie, szczególnie podsmażony chleb 😉 Pyszne! Spa dostępne w cenie. Czyste pokoje. Trzeba o nie dbać bo po roku już widać, że coś wypada odświeżyć.

Cons:

Trzeba trochę lepiej zadbać o strefę Spa - basen, jacuzzi. Było zdecydowanie lepiej. Pokoje też trzeba przeglądać bo niszczeją. Od strony ulicy mogłoby być ciszej.

2025-10-09 • via Nuitee
F
Fabian • extended_group • de
10
2025-10-06 • via Nuitee
S
Sanja • solo_traveller • hr
10
2025-10-06 • via Nuitee
G
Galić • couple • ba
10
2025-10-05 • via Nuitee
S
Simona • solo_traveller • si
7
2025-10-05 • via Nuitee
V
Vdovic • couple • hr
8
Pros:

Sobe uredne,osoblje ljubazno

Cons:

Bilo bi poželjno da u prostorijama bazena bude malo toplije kao i u sobama.

2025-10-05 • via Nuitee
Z
Zemir • couple • si
8
2025-10-02 • via Nuitee
N
Nataša • couple • si
10
2025-09-30 • via Nuitee
M
Milan • solo_traveller • no
10
excellent hotel with swimming pool, sauna and massage
Pros:

Spa

2025-09-29 • via Nuitee
J
Josip Stjepan • family_with_children • hr
8
Pros:

To što hotel ima welnes i što je u centru

Cons:

To što nisam koristio welnes😜

2025-09-29 • via Nuitee
K
kolnkišta • couple • si
8
Soliden hotel
Pros:

Lokacija je odlična, javni prevoz je blizu in peš v dosegu 5-10 minut vsaj 2 trgovska centra. Tudi restavracije so blizu.
Zajtrk soliden, le pečena jajčka so bila mrzla.

Cons:

Bazen je zelo plitek

2025-09-29 • via Nuitee
V
Vladimír • couple • sk
8
Pros:

Raňajky ok,izby v poriadku

Cons:

Troška studená vírivka a ráno nešla teplá voda

2025-09-20 • via Nuitee