NatureVilas Sarovar Portico - Centrally Heated

Hotels
Sarovar (Louvre)
7.1 (23 reviews)
Village Shuru P.O. Prini, Manali , Manāli , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Cons:
Service
Hygiene
Food quality
AC malfunction
Staff behavior

Categories

Cleanliness
5.8
Mixed reviews on cleanliness. Some guests praised the cleanliness, while others expressed dissatisfaction with room maintenance.
Service
5.3
Service received varied feedback, with mentions of supportive front desk staff and impolite or ineffective service in other instances.
Location
6.5
Positive mentions of convenient location close to Mall Road and key landmarks, but negative remarks about being situated in an outer area.
Room Quality
5.3
Room quality garnered mixed reviews with positives on room view and negatives on AC malfunction and food quality.
Amenities
0
No specific mentions of amenities in the provided reviews.
Value for Money
0
No specific mentions of value for money in the provided reviews.
Food and Beverage
2.5
Food and beverage received negative reviews for below-average food quality, high prices, and lack of variety.
Overall Experience
3.8
Overall experience feedback ranged from disappointment due to AC issues to complaints about service, hygiene, and staff behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 12:55

Property Description

Luxurious Accommodation with Stunning Mountain Views
Experience comfort and elegance at NatureVilas Sarovar Portico - Centrally Heated. Modern Amenities for a Relaxing Stay Enjoy a flat-screen TV, private bathroom, and mountain-view balcony in every room. Culinary Delights for Every Palate Indulge in American, Indian, and Italian cuisine at our on-site restaurant, with vegetarian, halal, and vegan options available. Book now for a memorable stay amidst the picturesque landscapes of Manāli.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Children up to and including 12 years old stay for Rs. 1,200 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 23 reviews
Cleanliness: 5.8
Service: 5.3
Location: 6.5
Room Quality: 5.3
Amenities: 0
Value for Money: 0
Food and Beverage: 2.5
Overall Experience: 3.8
S
Suresh young couple in
6
Pleasant
2025-06-20 via Nuitee
S
Simarpreet young couple in
2
Below Average
Pros:

Front desk staff was supportive

Cons:

Despite paying extra for an AC room, the ac wasn't working and had to stay up the entire night calling maintenance to fix it but there was no success. Had to sleep in a pedestal fan. This isn't Sarovar Portico standards at all. Really disappointed

2025-05-27 via Nuitee
V
Vini young couple in
6
Affordable and clean stay but room for improvement.
Pros:

The room and the view was very nice and we could experience snowfall up close. It’s also sufficiently close to Mall Road so travel is easy.

Cons:

The food was very below average and I think priced higher than required. The staff while polite, clearly didn’t have the discretionary powers to take even the smallest of decisions. Can do much better to align with other Sarovar Portico standards.

2025-01-19 via Nuitee
N
Nishat young couple in
1
Bad
Pros:

It was located in so outer and staff was impolite

Cons:

Staff behavior

2025-01-04 via Nuitee
P
Pravesh family with young children in
3
Poor
Pros:

Location

Cons:

Service, Hygiene

2024-12-31 via Nuitee
A
Aradhna family with young children in
7
Good
2024-12-14 via Nuitee
B
Bhupinder young couple in
9
Superb
2024-12-07 via Nuitee
S
Salil young couple in
7
Good
2024-12-03 via Nuitee
A
Abhishek family with young children in
6
Honeymoon suite was nice but food quality and taste ruined the experience.
Pros:

Property is nice, we booked honeymoon suite and it was good.

Cons:

Food is very bad after checkin we ordered paneer chilly, veg biryani and I think the paneer was not real or was of very bad quality it was like rubber we left it and ignored that and the biryani was ok, then we order dal makhani and paneer butter masala for dinner first they told Dal makhani is not available we can send yellow dal so we said OK to that but when order arrived they have sent stale dal makhani not even properly heated they said we prepared it specifically for you but it's not possible to prepare dal makhani in just 25 minutes when I complained on reception and told them Dal makhani is stale the guy said it's off season so we don't prepare anything in advance so how can anyone make dal makhani in such short time and paneer was again like rubber so the point is we have stayed in several Sarovar properties and we didn't faced any food taste or quality issue anywhere even in my city Amritsar we visit Sarovar specially for their rooftop restaurant called (Shosha) for dinner or parties but this property has ruined our experience in terms of food quality not recommended to anyone who wants to enjoy food during their stay and in the end I just want to say maybe it was off season and they didn't have enough staff to prepare food and operate kitchen properly but in that case they should mention that they can't provide any quality food during your stay.

2024-11-28 via Nuitee
S
Shishir family with young children in
8
Very good
2024-04-03 via Nuitee
M
Manali young couple in
7
Good
2024-03-20 via Nuitee
T
Twinkle young couple in
2
Below average
Pros:

Outside view from Balcony

Cons:

Title: Disappointing Stay at Naturvillas Sarovar Portico, Manali

I stayed at Naturvillas Sarovar Portico in Manali for two nights, and it was not a good experience. Here's what happened in simple words:

Heater Trouble: The heater in the room didn't work for more than six hours. It turns out it was due to low power from the generator, which was quite disappointing, especially for a 4-star hotel.

Communication Issues: When I tried to call room service and housekeeping for help, they never picked up the phone. This made it difficult to get things sorted out.

Tasteless Food: The food didn't taste good. I ordered chicken biryani, and it was not only bloody but also not clean inside. This made me worry about the cleanliness of the kitchen.

No Parking: There was no parking space available, which was inconvenient, especially for guests with cars.

Slow Staff: The staff was slow in responding to requests. It took them four hours to clean the room, which is a long time.

TV Issues: The TV setup box wasn't working, so I couldn't enjoy watching anything during my stay.

Internet Problems: Additionally, the internet was not working, adding to the overall disappointment.

In the end, staying at Naturvillas Sarovar Portico didn't meet my expectations for a 4-star hotel. I hope they can improve these things for future guests.

2024-02-05 via Nuitee
S
Soosai family with young children in
8
Very good
2024-01-20 via Nuitee
A
Anas solo traveller in
10
Exceptional
Pros:

A great place to stay if you're visiting Manali. Amazing location if you want calm and beautiful views from your balcony. Loved the room and the service. Even the food is great.
Overall, I would recommend this place over any place to stay if you're planning to visit Manali.

2024-01-16 via Nuitee
M
Mohd with friends in
10
Try once stay in this property
Pros:

Property is good, nd Well maintained some thing is very amazing like room cleaning nd food quality nd many things thanks to Mr. Rishi he gve me best service in restaurant. Rishi was polite nd well communication skills. Front office staff is very calm nd polite. Thanks to all team NatureVilas Sarovar Portico Manali

Cons:

Nothing 😀

2024-01-16 via Nuitee
R
Rahul young couple in
10
Probably the best resort in the manali area in the luxury segment. The most spacious and staff was utmost courteous. but
Pros:

Few things cannot be rated .. Having said that 5star rating is way less for the hospitality received ... This place is perfect for any kind of travellers looking for locking beautiful memories ... Would highly recommend tasty food & welcoming people at completely new place ...

2024-01-15 via Nuitee
M
Mufti young couple in
10
Exceptional
2024-01-11 via Nuitee
B
Bushra family with young children in
10
Exceptional
Pros:

Beautiful place to stay with great location,
The view is magnificent and breathtaking

2024-01-11 via Nuitee
K
Khan family with young children in
9
Professional staff and professional owners takes the property to next level
Pros:

Loved their professionalism , especially MR Faisal (HOD) over their was taking care of every little thing , felt like living in a luxury home , mustt recommenddd!!!

2024-01-11 via Nuitee
K
Khan family with young children in
10
A memorable comfortable and safe stay , home away from home
Pros:

cosy rooms , responsive staff well trained, had a comfortable stay in this new property, it was a diffrent offbeat experience with luxury , i would say best for the bucks they asked!!!

2024-01-11 via Nuitee