The West Highland Way Hotel and Retreat Accommodation

Hotels
8.1 (211 reviews)
B821 Ardoch House , Glasgow , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice atmosphere
Good amenities
Cons:
Cleanliness issues
Value for money concerns
Misleading descriptions

Categories

Cleanliness
6.99
Negative sentiment regarding bad toilet and shower availability, not clean.
Service
9.96
Staff was super friendly and attentive, providing extra sleeping bags and making efforts for guests.
Location
9
Well placed near the countryside, pleasant environment.
Room Quality
7.45
Misleading accommodations led to dissatisfaction; not what was expected.
Amenities
8.98
Good amenities overall, though more showers were suggested.
Value for Money
5.44
Terrible value for money in comparison to facilities.
Food and Beverage
8.49
Food looked great but not explicitly rated.
Overall Experience
8.46
Mixed feelings with some issues but enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:22

Property Description

Luxurious Accommodations with Scottish Charm

Unique Scottish Characteristics: Each room at West Highland Way Hotel and Campsite is thoughtfully designed with its own individual Scottish characteristics, providing a cozy and authentic experience for guests. Enjoy the convenience of tea and coffee making facilities in your room, ensuring a comfortable stay.

Delightful Amenities: Unwind in front of the TV with satellite channels or stay connected with the complimentary WiFi. Indulge in a self-service continental breakfast in the fully equipped breakfast room, setting the perfect tone for your day of exploration.

Convenient Location: Situated just outside Glasgow and in close proximity to Loch Lomond and The Trossachs National Park, our 5-star property offers easy access to nearby attractions. Book your stay now and immerse yourself in the beauty of the Scottish Highlands.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 211 reviews
Cleanliness: 6.99
Service: 9.96
Location: 9
Room Quality: 7.45
Amenities: 8.98
Value for Money: 5.44
Food and Beverage: 8.49
Overall Experience: 8.46
K
Kyle • couple • gb
2
Terrible value for money, one of the more expensive campsites for one of the worst facilities.
Pros:

It was well placed

Cons:

The place was not built for the amount of people camping.
Very bad toilet and shower availability.
They were falling apart and not clean.

2025-10-15 • via Nuitee
V
Vikrant • family_with_children • ie
3
2025-10-11 • via Nuitee
M
Melanie • couple • ch
8
Für 1 Nacht tiptop!
Pros:

Lage

Cons:

Duschen/ WCs könnten sauberer sein.

2025-10-10 • via Nuitee
D
Dila • couple • gb
8
2025-10-02 • via Nuitee
• solo_traveller • gb
10
2025-09-20 • via Nuitee
V
Vincent • extended_group • de
10
Lovely & gracious space to be outdoors
Pros:

Crisp weather, just like I expected for Scotland. Even pitches for tents and our group loved having a campfire. VERY dog friendly campsite and we enjoyed seeing happy people walking their dogs about.

Cons:

Not the property’s issue but some travellers seemed to not like camping. It is a personal problem really and the staff did what they could to help. Unfortunately, some people just don’t like camping out and let everyone around them know it.

2025-09-20 • via Nuitee
R
Renee • solo_traveller • ca
10
Pros:

Staff was super friendly. They made a log fire in the common area for everyone to enjoy in the evening. They were attentive and available for everyone's needs.

2025-09-18 • via Nuitee
T
Tracey • family_with_children • ca
10
Updated road was brilliant to use
Pros:

The road coming into the property has recently been laid down. It was very easy to drive on. Too many campgrounds have ruts and holes this time of year but theirs was grand.

2025-09-18 • via Nuitee
M
Megan Range • solo_traveller • gb
10
2025-09-16 • via Nuitee
J
Jonah • solo_traveller • ie
10
Consideration and caring I wasn’t expecting from a campsite.
Pros:

I hadn’t packed for the turn in weather. The staff brought me an extra sleeping bag to borrow for the night. I never expected to be taken care of like that. I stayed warm all night! Thank you.

2025-09-13 • via Nuitee
C
crawler420 • solo_traveller • gb
10
2025-09-13 • via Nuitee
• solo_traveller • gb
10
2025-09-13 • via Nuitee
L
Lucy • extended_group • gb
10
Smashing campsite
Pros:

Everything

2025-09-11 • via Nuitee
C
crawler420 • solo_traveller • gb
10
Pros:

The staff go out of there way to help you in anyway love this place

2025-09-11 • via Nuitee
K
Katherine • solo_traveller • gb
10
Countryside experience a short drive from Glasgow
Pros:

The faint sound of sheep coming up from the valley was very pleasant. The birds singing and the sheep reminded me of home when I was a child.

2025-09-10 • via Nuitee
G
Greg • extended_group • au
1
I'm hoping we will receive a refund, for this was not suitable.
Pros:

The situation was quite lovely, if you are looking to camp. Very hard to locate though. The staff was very apologetic for the misinterpretation, apparently it has happened before.

Cons:

We arrived at the property expecting 2 ROOMS in an old HOTEL as this is what it was listed on the booking form. Very ambiguous. It is called The Pitches which is a common name for campsites but I have never heard these called ROOMS.
We discovered that it was in fact 2 sites for motor homes .If the accommodation is for camping it should be listed as such, NOT ROOMS.
We did not stay, we had to find other accommodation.

2025-09-09 • via Nuitee
D
David • solo_traveller • es
7
Sitio estupendo en la naturaleza
Pros:

El entorno, el dueño esta un poco pirado de la cabeza, pero muy simpaticón y sobre todo muy amable esta con sus historias y la verdad que esta siempre liado, pero ha sido muy amable la zona es estupenda viendo corzos por el entorno y la zona de acampada genial el césped lo tenia muy cuidado aunque había alguna zona que no

2025-09-08 • via Nuitee
C
crawler420 • solo_traveller • gb
10
Pros:

Great place to stay 👌

2025-09-08 • via Nuitee
N
Natalie • couple • gb
8
Fabulous
Pros:

Great site - clean and welcoming with wonderful views

Cons:

More showers of time limit so other guests don’t wait for this who take way too long

2025-09-08 • via Nuitee
A
Ashley • solo_traveller • gb
10
Will be back!
Pros:

Staff and place were fantastic. Despite a mess-up from booking.com which said they were a hostel, staff dealt with the situation with a balance of professionalism and humour, despite the stress. I had a brilliant comfortable stay as a women travelling alone.
Great views
Food looked great
Great atmosphere with beautiful lights
Friendly
Has all amenities needed.
Slept really well!

2025-09-06 • via Nuitee