Atour X Hotel Shantou Vientiane City Convention and Exhibition Center

Hotels
9.1 (22 reviews)
No. 89, Changping Road , Shantou , cn

Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Beauty Services
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Smoking smells in lift corridors
Only one lift available

Categories

Cleanliness
8.35
Generally clean, but some issues with smoking smells in lift corridors.
Service
9.85
Front desk and housekeeping personnel are friendly and helpful, with staff going the extra mile.
Location
9.85
Perfect location with access to modern and old parts of Shantou, plus lots of dining options nearby.
Room Quality
8.85
Spacious rooms that are comfortable and modern.
Amenities
8.85
Offers free late-night supper and drinks at the lobby.
Value for Money
8.85
Good value considering the location and available amenities.
Food and Beverage
8.85
Decent breakfast; free late-night meals available.
Overall Experience
9.35
Very pleased with the stay; overall a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:46

Property Description

City Views and Central Location
Experience stunning city views from our hotel in Shantou with a convenient location just 1.8 km from Shantou Jinsha Park.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, free WiFi, and complimentary toiletries.

Convenience and Accessibility
Enjoy easy access to popular attractions such as Shantou Seaside Corridor and Zhongshan Park, with a 24-hour front desk and concierge service available for your convenience.

Book now for a memorable stay at Atour X Hotel Shantou Vientiane City Convention and Exhibition Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 22 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.35
A
Alan couple au
8
Pros:

Excellent location, free laundry and supper

Cons:

Only found out booked room had no windows upon check in. Had to pay extra for change to room with windows. Due to no fault of staff, corridor smelt of cigarettes (rather common in China even at 5 stars hotels)

2026-03-16 via Nuitee
Y
Yvonne couple sg
10
Will stay again!
Pros:

Good location, friendly reception staffs, complimentary porridge at 9.30pm, comfy bed etc

Cons:

The room itself was perfect, however I feel that the housekeeping could have been done more carefully. For example, the dustbins and laundry baskets were not placed neatly, and the bed was not pulled tightly, especially when the room was made up the following day.

In addition, the coffee and tea were not replenished the next day. A packet of tissue was simply left on the vanity top instead of being placed properly. One of the basin cabinets was also left open and the cleaner did not close it.

2026-03-15 via Nuitee
W
WAI WAH couple hk
9
2026-03-05 via Nuitee
G
Gek Heng extended_group my
10
Great location with lots of food options nearby. The staff were friendly, helpful, and especially caring toward elderly
Pros:

The property is in a strategic location with plenty of food options nearby, making it very convenient. The staff were exceptionally friendly and helpful, especially attentive to elderly guests, which we truly appreciated.

Cons:

It would be helpful to have a bidet spray or water hose installed next to the toilet for added convenience and hygiene.

2026-01-19 via Nuitee
G
Gwendoline extended_group lu
8
2026-01-17 via Nuitee
K
Kam Wing extended_group hk
9
我和友人訂了三間房住了兩晚,各人對房間都很滿意。酒店房間寬敞舒適,清潔整齊,工作人員的服務態度很好。酒店位置優越,鄰近萬象城和龍眼南路,周邊有很多食肆和店舖,購物用餐都十分方便。如果到汕頭旅遊,這是一間值得推薦的酒店。
Pros:

酒店的位置及房間舒適

Cons:

酒店大堂較熱,空調大一點會較好

2026-01-15 via Nuitee
P
Puay Cher Joan couple sg
8
Pros:

Good location. Easily accessible to food and shopping mall Mix C. Very convenient and there’s a large bakery next door.

2026-01-07 via Nuitee
K
Kenis couple au
6
Pros:

Location

Cons:

Staff was not very helpful.

2026-01-02 via Nuitee
C
Chua couple sg
5
Good
Pros:

Location provided washing machine

Cons:

Nil

2025-12-13 via Nuitee
X
XIAOLAN couple au
8
2025-11-21 via Nuitee
C
Caroline family_with_children sg
9
Pros:

Location, have free late night supper

Cons:

Can do with more lifts. There is only 1 lift.

2025-11-21 via Nuitee
T
Tan couple sg
9
Pleasant experience with Atour X Shanto Vientiane!
Pros:

F
ront Desk personnel are generally friendly and helpful including the housekeeping personnel.

Staff Ms QiQi went the extra mile to help with our luggages when our transport arrived.

Very pleased with our stay and keep up your good work👍👍

2025-11-13 via Nuitee
S
Sock Hoon family_with_children sg
8
Shantou stay
Pros:

The location is perfect. You get to see the modern and old part of Shantou at the same time. The staff are super friendly; they are out to serve your needs.

Cons:

None at the moment.

2025-10-30 via Nuitee
M
Mustanir couple gb
9
Pros:

Great location, busy area with lots of shopping, places to eat etc. The hotel itself is clean, comfortable and modern. The staff were friendly. Decent breakfast.

Cons:

Nothing

2025-10-29 via Nuitee
S
Sock Chin extended_group my
10
Pros:

干净舒服整洁,房间很宽敞,员工态度很好,位置很好,附近很多吃的。酒店还提供免费的夜粥

2025-10-29 via Nuitee
E
Elna extended_group sg
9
Nice n worthwhile
Pros:

Location is good and staff all very helpful n nice. Comes with free washing n drinks at the lobby everyday.

Cons:

Lift corridors has smoking smells, guess always some guest did not follow the rules.

2025-09-11 via Nuitee
Q
Qiu family with young children sg
10
My stay at Atour hotel was surprisingly pleasant, with a cosy atmosphere and fantastic location.
Pros:

Though the hotel is relatively small, it makes a strong first impression with its warm lighting and welcoming essential scent upon arrival.
It’s excellent location- just a 10 minutes walk to a mega mall and surrounded by a wide variety of food options along the street.

Cons:

The only downside was the lift situation - there’s just one elevator, and wait times can get frustrating, especially when it’s occupied by the service robot.

2025-05-23 via Nuitee
G
Gary young couple sg
9
Superb
2025-05-21 via Nuitee
N
Ng with friends sg
8
Very good
2025-04-30 via Nuitee
S
Sarathip family with young children th
9
Superb
2024-10-31 via Nuitee