Candeo Hotels Ueno Park

Hotels
Candeo Hotels
7.7 (2033 reviews)
Taito-ku Negishi 1-2-13 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable amenities
Cons:
Small rooms
Noise issues

Categories

Cleanliness
7.28
Mixed reviews; some mentions of cleanliness were positive, but outdated facilities raised concerns.
Service
7.75
Generally positive with some mentions of staff being helpful, but noted instances of lack of knowledge.
Location
8.79
Consistently praised for its proximity to the train station and convenience.
Room Quality
6.74
Room sizes were frequently described as small; some negative aspects regarding noise.
Amenities
7.27
Amenities were satisfactory, but some guests felt more could be provided.
Value for Money
7.73
Good value for the price, especially considering location.
Food and Beverage
8.28
Positive feedback on breakfast, though not universally provided.
Overall Experience
7.75
Generally favorable experiences, though some specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:40

Property Description

Convenient Location near Ueno Park

Relaxing Amenities
Enjoy a massage service and free internet during your stay. Rooms come with essential amenities like a flat-screen TV, desk, and free WiFi.

Delicious Breakfast Options
Start your day with a buffet breakfast featuring Japanese cuisine at the 2nd-floor breakfast area.

Ready to experience comfort and convenience at Candeo Hotels Ueno Park? Book now for an unforgettable stay near Ueno Park and explore nearby attractions hassle-free.

Important information:

Please note that extra charges are applied to children sleeping in an existing bed who require breakfast.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

Location

Guest Reviews

7.7
Based on 2033 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.75
C
Claus solo_traveller de
9
Pros:

Sehr gutes Frühstück, ausgewogen, alle finden was, ob Europäer, Asiaten, oder andere.

Top Lage nah zur Yamote Line.

Cons:

Etwas klein, aber Tokio halt.
Klimaanlage etwas zu stark eingestellt

2026-04-18 via Nuitee
T
takeda solo_traveller jp
3
Pros:

部屋の大きさは、まあまあ。

Cons:

ラブホテルに囲まれている。
駅からとても行きにくい。
部屋と浴室、洗面台の段差が大きすぎて、危ない。昔の作りだね。

2026-04-18 via Nuitee
A
Antonio couple it
10
2026-04-18 via Nuitee
R
Redsa extended_group hk
6
2026-04-17 via Nuitee
W
Wendy solo_traveller au
9
2026-04-15 via Nuitee
K
kaoutar family_with_children fr
8
Comme prévu
Pros:

Tout était bien par rapport au prix à Tokyo. Supermarché à côté, gares entre 5 à 10min. Ueno Park à côté.

Cons:

La Climatisation ne fonctionnait pas correctement mais comme il faisait bon ce n’était pas gênant

2026-04-14 via Nuitee
A
Amy Yau Kwan solo_traveller hk
8
2026-04-13 via Nuitee
K
Kevin family_with_children us
4
Close to the rail
Pros:

No bad the location

Cons:

No way to control the ac, too hot at night, no working during the day

2026-04-13 via Nuitee
P
Pattana extended_group th
8
2026-04-13 via Nuitee
Y
youngki couple jp
9
2026-04-12 via Nuitee
S
Stuart couple nz
8
2026-04-12 via Nuitee
S
Stuart couple nz
8
2026-04-12 via Nuitee
extended_group pe
10
2026-04-11 via Nuitee
光宇 solo_traveller tw
8
2026-04-11 via Nuitee
N
Napatsachol couple th
10
2026-04-09 via Nuitee
W
Willem Wijnstok couple nl
8
2026-04-09 via Nuitee
J
Jason solo_traveller ca
8
will return, nice hotel
Pros:

nice pillow, nice shower, laundry room came in handy

Cons:

a little walk to the train station, but not terrible, however there is no security (person or sensor) and anyone can access all the floors

2026-04-07 via Nuitee
P
Peter couple au
8
2026-04-07 via Nuitee
L
Laura Marie couple at
5
Für 1-2 Nächte in Ordnung aber für längere Aufenthalte nicht zu empfehlen
Pros:

nahe zur JR Line Station, gute Anbindung.
Nahe zum Ueno Park.

Cons:

Die Zimmer waren sehr klein, mit zwei große Koffer zu zweit eher ungemütlich weil alles vollgestellt ist.
In dem Hotel gibt es so viele Zimmer und Stockwerke sodass man zu Stoßzeiten beim Lift ewig warten muss um überhaupt runter zu kommen. Es gibt keine Treppe um das umgehen zu können.
Die Betten waren nicht besonders gemütlich und das Zimmer ist sehr altmodisch.

2026-04-07 via Nuitee
菊地 family_with_children jp
8
ゆっくりできました。
Pros:

アクセスが良く、拠点として最高でした。

Cons:

部屋のスリッパが使用感ありすぎて、使うのに抵抗がありました。

2026-04-06 via Nuitee