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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Casino
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Indoor pool
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in 5-star comfort with a garden view, private parking, and attentive concierge service.
Gourmet Dining Options
Enjoy exquisite meals at the on-site restaurant and unwind with drinks at the stylish bar.
Convenient Location
Explore Brisbane's top attractions like Queen Street Mall and City Botanical Gardens, all within reach.
Experience luxury and convenience at The Star Grand Brisbane. Book your stay now for a memorable getaway.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Great view from the room, nice big room and great staff
On arrival by walking across thee footbridge it took me a awhile to find reception. Therexreally needs to be lore signs
Had continental breakfast - delicious and not too heavy. Rooms were spacious.
No coat hangers in the wardrobe.
Great view on the river side. Secure access was appreciated. Staff were excellent. Pompette French restaurant was divine. Will definitely eat there again.
Would have liked more towels in the bathroom. Two towels seemed skimpy. Also, you should have the hot breakfast menu available for everyone to see easily - not just as a handout. My partner loves congee but did not know it was available, so skipped breakfast! Also would be great if you could heat the pools more in winter. The pool near the sauna is like a wind tunnel.
The location
Spent thousands to get 31 pressed out of my room by chur cuzzys thnx for another futures payment guys
Chur cuzzy power tripping security that already signed his death wish
Average, 3star buffet. Cold and not attended to, could not eat sausage or bacon. Disgusting and hard. Cold scrambled eggs on first day. Attended to on Saturday. Sunday à la carte. Good.
We have stayed in Tower One and Tower 2 when finally opened. Tower 1 had unobstructed views
Up the river to the west. The bed was appalling. We could not sleep on it. No sleep for the first night. It was like the mattress had been upturned. We had to move from Roomb1261 to the room underneath 1161. Unacceptable. We barely slept for three nights, even though housekeeping added Mattress toppers. Will not return until anew beds are installed to Tower One. All staff tried to fix the problem. Such a shame!
Views, pools and service were all perfect and that’s what we came for.
Nothing
I would of liked the roof top bar to have an area that guest staying in the hotel could sit
The view. Ease of access. Feeling of welcome.
Was not there long enough to say.
It was beautiful. Our room was amazing
Staff at The Star Club were rude and unaccommodating.
Darl Shepherd was underwhelming compared with Cacina Regina. Didn’t do anything to celebrate our anniversary which was disappointing.
Location, activities, convenient, free sign up, the star team were accommodating to our needs, the bath x
Pillows,
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