Hotel Rancho Cerro Azul

Hotels
8.9 (144 reviews)
1 km sur y 600 metros oeste de la Iglesia Católica de La Fortuna, San Carlos. , Fortuna , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious bungalows
Cons:
Minimal kitchen equipment
Issues with cleanliness

Categories

Cleanliness
7.33
One review mentioned bedbug bites leading to departure after one night.
Service
9.5
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.34
Guests appreciated the quiet location while still being close to amenities.
Room Quality
9.29
Bungalows were noted as beautiful and spacious, but one review indicated the hot tub was underwhelming.
Amenities
8.82
The amenities were generally well-received, though kitchen equipment was mentioned as minimal.
Value for Money
8.78
Overall value perceived as good, but one review noted discrepancies in breakfast pricing.
Food and Beverage
8.83
Restaurant offers a good selection and quality food as per guest reviews.
Overall Experience
9.3
Most guests expressed high satisfaction and would return, citing excellent experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:30

Property Description

Breathtaking Views and Modern Comforts
Hotel Rancho Cerro Azul in La Fortuna, Alajuela, is a paradise offering free WiFi and panoramic vistas of lush gardens, mountains, and the majestic Arenal Volcano.

Luxurious Rooms and Convenient Amenities
Indulge in rooms equipped with cable TV, air conditioning, and private terraces. Enjoy the convenience of a refrigerator, coffee machine, and elegant bathrooms with complimentary toiletries.

Exceptional Services and Natural Beauty
Explore the ticket service, tour desk, and laundry facilities. With free parking, a tranquil river, and hiking trails nearby, immerse yourself in nature's beauty.

Book now to experience the perfect blend of luxury and nature at Hotel Rancho Cerro Azul.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 144 reviews
Cleanliness: 7.33
Service: 9.5
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
M
Miriam family_with_children mt
7
Pros:

The property is set on a nice garden and it's nice to have your own patio with hammock and hot tub.

Cons:

The room was nothing special from the inside. The booking description said we had a queen bed but in reality it was a standard small double. We couldn't open the windows because they were locked and there were no nets. They also didn't clean our room while we were out both days which isn't a big issue but considering the price we paid not worth the expense for such a standard room.

2026-01-30 via Nuitee
S
Sandra family_with_children ch
4
….
Pros:

Die kleineren Bungalows sahen gut aus

Cons:

Toillette hat sehr übel gerochen, und statt leeren wurden einfach Duftstecker montiert, Lage direkt zur Strasse, sehr laut, aber doch zu weit für ins Dorf zu spazieren, Wir haben alle Bettflohstiche die uns noch 12 Tage ans Hotel erinnern liessen, sind nach einer Nacht abgereist.

2026-01-19 via Nuitee
N
Nagy family_with_children hu
5
2026-01-08 via Nuitee
Y
Yeiner extended_group cr
9
2025-12-23 via Nuitee
I
Ida couple is
9
Lovely place, good cabins, excellent staff, close to all of the main attractions in La fortuna and beautiful surrounding
Pros:

I loved the cabin we got with a hot tub and the erea around is so beautiful a lot of flowers and wildlife, staff is very nice and can provide good information.

Cons:

Only thing I did not like is the bed is on the harder side, I guess it is more common in other countries compared to where I am from.

2025-12-07 via Nuitee
B
Bo couple se
10
Wonderful stay
Pros:

Very nice place to stay near La Fortuna, with jungle feel gardens

2025-12-06 via Nuitee
G
Guido family_with_children be
8
Pros:

Vriendelijk en behulpzaam personeel. Een mooie, nette bungalow met jacuzzi. Een aanrader met een goede locatie om streek te verkennen.

Cons:

Uitrustening van keukentje was minimaal.

2025-12-06 via Nuitee
M
Miroslaw family_with_children de
10
2025-11-11 via Nuitee
C
CARINA extended_group us
10
Family time .. tranquility
Pros:

Privacidad

Cons:

Everything

2025-11-05 via Nuitee
X
Xavier couple es
8
Relax en Arenal
Pros:

Sin duda lo mejor fue el jacuzzi de la terraza! Un par de días para relajarse y a pesar del mal tiempo, aprovechar ese jacuzzi fue una maravilla. La habitación muy amplia y el baño correcto

2025-11-03 via Nuitee
C
Charlotte solo_traveller gb
10
Lovely private cabin
Pros:

Lovely private cabin, staff were very attentive and it is beautifully decorated. Restaurant is nice with a good selection of food.

Cons:

Hot tub was more like a bath in that you fill it from a two and the water wasn’t hot, only warm

2025-11-02 via Nuitee
K
Kim couple us
9
Cozy, private, and clean hotel at a great location
Pros:

We booked the room with whirlpool which was great. Our room faced the back of the property with complete privacy. The room was very clean, equipped with a small kitchenette incl. coffee maker and fridge. The breakfast was authentic but the price listed on booking.com was incorrect. Breakfast cost $15/person and not $8. The hotel has a bar and right down the street is a supermarket. The location in general was great. Not too far away but very quiet. The staff was very friendly and helpful. Parking is free and was close to our room.

Cons:

We stayed during the off season and there was some construction going on during the day which was a little annoying but we understand that work has to get done to upkeep the property. Not too much of an inconvenience but worth mentioning. The laundry service was good but pretty pricey at $5/kg.

2025-11-02 via Nuitee
M
María José family_with_children cr
10
El lugar superó mis expectativas es precioso, un lugar al que sin duda alguna volvería.
Pros:

El lugar es espectacular

Cons:

No tengo ninguna queja fue maravilloso

2025-10-12 via Nuitee
C
Caleb family_with_children us
8
2025-08-23 via Nuitee
G
Gotter young couple us
10
We loved Hotel Rancho Cerro Azul, it's a great basecamp for the La Fortuna area.
Pros:

The gardens around the room were amazing and the walk to the river was enjoyable as well. The restaurant and service were top-notch. I definitely give them my highest recommendation.

Cons:

My wife and I enjoyed everything.

2025-06-24 via Nuitee
A
Andrew family with young children us
9
Perfect La Fortuna accommodations!
Pros:

This is our second time staying at Rancho Cerro Azul and I wouldn't stay anywhere else in La Fortuna. The grounds are beautiful, the staff is friendly and accommodating, the rooms are so comfy and super clean. I love the location...it's outside of the busy touristy downtown area and super quiet but still close enough to have easy access to everything.

Cons:

That we couldn't stay longer and didn't have time to enjoy happy hour in their bar.

2025-06-20 via Nuitee
N
Nicky young couple gb
9
Beautiful lodges surrounded by nature
Pros:

Lovely secluded location with lots of privacy in each bungalow. Really comfortable rooms and great service. Hummingbirds and other birds in the trees behind our room. Hammock on the balcony was great for relaxing. Lovely walk down to the river from the accommodation. Excellent food at the restaurant. The best place we stayed during our trip to Costa Rica.

Cons:

Construction on the lodge next door meant it was noisy during the day. Bathroom was a bit dated.

2025-05-12 via Nuitee
J
Joshua family with young children us
9
Superb
Pros:

The staff is amazing!! Willing to go above and beyond for their guests! The location is excellent. You can get to most of the major attractions near arenal in 10 minutes. Also the fact that they can arrange tours on site and provide transportation for excursions is awesome!

Cons:

Bed was a little firm but that's ok. I know a lot of people prefer that and it wasn't a bad mattress by any means.

2025-05-04 via Nuitee
J
Jose young couple us
10
Exceptional
Cons:

We really enjoyed this cabins, surrendered by nature and been able to walk down the crik is so amazing.
I really recommended to anyone.

2025-04-25 via Nuitee
S
Stéphanie young couple ca
1
Bad
Cons:

My husband and I we stayed at Rancho Cerro Azul in February 2025 during our honeymoon in Costa Rica. We really liked the hotel, but on the last morning when we were packing I couldn’t find a painting that I had bought as a souvenir. I had left it on the nightstand beside my bed, in the bag from the shop, but it wasn’t there anymore. We were leaving early, before the front desk opened. I contacted the hotel later that day, and after a lot of research, they found it in the trash that had been taken from our bedroom the day before. The cleaning team thought it was garbage so it was thrown away (it didn’t look like garbage, and it was far away from the trash bin…). But we were so happy they had found it, and said it was in good condition (it was protected by a cardboard and there wasn’t much in that garbage). I asked if they could bring the painting to Cañas where we were for the night, or at the Liberia airport because we were leaving the next day. They couldn’t. I asked if they could mail it to Canada and they said yes, no problem. Two months later, after multiple messages, they still haven’t mailed it, and don’t answer most of my messages anymore. I would not recommend this hotel.

2025-04-22 via Nuitee