Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful facilities
Great location
Comfortable rooms
Cons:
High drink prices
Inconsistent food quality
Management handling of guest needs

Categories

Cleanliness
7.99
Some issues reported with cleanliness, especially regarding maintenance.
Service
8.46
Staff are polite and helpful, though some report management issues.
Location
8.5
Great location with beautiful natural surroundings.
Room Quality
7.95
Spacious and comfortable rooms, but some issues with amenities.
Amenities
8.67
Good facilities but gym maintenance needs attention.
Value for Money
7.94
Some prices considered high, particularly for drinks.
Food and Beverage
7.79
Food quality was mixed; some enjoyed it while others found it lacking variety.
Overall Experience
8.26
Positive experiences overall, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:45

Property Description

Breathtaking Views
Grand Hotel Ontur in Çeşme offers stunning views of the sea and Chios Island, providing a picturesque backdrop for your stay.

Luxurious Amenities
Enjoy a range of amenities including a shopping mall, multiple dining options, spa and fitness facilities, and expert tour advice, ensuring a comfortable and convenient stay.

Entertainment and Recreation
With 3 large swimming pools, a thermal children's pool, hot tub, animation team, and tennis courts, guests have plenty of options for relaxation and fun activities during their visit.

Book your stay at Grand Hotel Ontur Cesme for a memorable and fulfilling experience amidst the beauty of Turkey's Çeşme.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 21, 2026 until Mon, May 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 513 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 8.67
Value for Money: 7.94
Food and Beverage: 7.79
Overall Experience: 8.26
M
Mustafa couple tr
8
2026-07-25 via Nuitee
M
Mustafa couple tr
8
2026-07-25 via Nuitee
A
ayse couple de
7
2026-07-25 via Nuitee
C
CIGDEM couple tr
10
Mükemmel!
Pros:

Konumu ve doğası çok güzel bir hotel.Merkeze ulaşımı kolay…Yemekleri şahane..Tertemiz bir denize sahip.
Personel çok ilgili ve çözüm odaklı.Ön büro ekibine ayrıca teşekkür ediyorum ❤️
Tavsiye ederim.

Cons:

Sevmediğim bir şey olmadı 😁

2026-07-23 via Nuitee
A
Alexander solo_traveller ru
10
2026-07-23 via Nuitee
F
Ferhat couple de
10
Ein rundum gelungener Aufenthalt mit exzellentem Service, herzlichem Personal und einer wunderschönen Anlage – wir komme
Pros:

Besonders gefallen haben uns das außergewöhnlich freundliche und aufmerksame Personal, der hervorragende Service sowie die Sauberkeit im gesamten Hotel. Auf jeden Wunsch wurde sofort eingegangen. Das glasklare Meer, der schöne Spa-Bereich und die gepflegte Anlage haben unseren Aufenthalt perfekt gemacht.

Cons:

Es gab für uns nichts zu beanstanden.

2026-07-22 via Nuitee
T
Travelerst family_with_children at
6
once you are there you understand why it is cheaper than other 5 star hotels
Pros:

Room size and view are very good/ Also live music is very good. Seaside is also good but super windy and sea is cold.

Cons:

place needs a lot of renovation it is definitely not 5 star standart. Pools are dirty and indoor pool facility area is very rusty dirty and need renovation.

2026-07-22 via Nuitee
K
Kahin family_with_children tr
3
2026-07-22 via Nuitee
E
Esra solo_traveller de
10
schön
Pros:

Ich war mit meinem Aufenthalt rundum zufrieden. Das Hotel ist sehr ruhig, sodass ich mich bestens erholen und entspannen konnte. Alles war sauber und bestens organisiert. Das gesamte Personal war jederzeit freundlich, hilfsbereit und sehr zuvorkommend.

Ein ganz besonderer Dank gilt Frau Berrin, die sich besonders um mich gekümmert hat und immer ein offenes Ohr für meine Anliegen hatte. Ihr Engagement und ihre herzliche Art haben meinen Aufenthalt noch angenehmer gemacht.

Ich habe mich sehr wohlgefühlt und kann dieses Hotel uneingeschränkt weiterempfehlen. Vielen Dank für den schönen Aufenthalt!

2026-07-22 via Nuitee
C
Cem solo_traveller gb
10
Pros:

location

friendly staff

amazing food

2026-07-21 via Nuitee
S
Sibel Elif family_with_children se
10
Ren avkopplings semester med lugn och ro!
Pros:

Hotellet var helt fantastiskt, rent, lugnt och avkopplande! Stranden var jättefin och poolerna välskötta även så trädgårdarna. Själva Hotellet Trots sin 90 tals vibe hade GH Ontur mycket charm. Man märker att man haft en mycket duktig arkitekt som ritat hotellet!
Det var extremt rent och välhållet både på och i rummet, lobbyn , kring poolen men framför allt restaurangen! Restaurangen en var FANTASTISK! Maten var Turkisk med Internationella inslag. Där var MASSOR av gott att välja bland. Mycket duktiga kockar och professionella och vänliga serveringspersonal. Hotellets stolthet vilar alltid i personalens professionalitet och Grand Hotell Ontur ska vara mycket stolta över sin vänliga personal! Detta var min andra gång jag besöker hotellet, som sist var i 2008.
Rummen var och otroligt rena inget att anmärka på. 5 stjärnor!

Cons:

Soffgrupperna orangea och vita i den öppna ytan på plan 0 är utdaterad och samma 90 tals möbler som fanns i 2008 . (Alla som sett första Jurassic Park filmen, hotellet ger den viben ) Det är jättefint med gröna växterna men man behöver en touch upp på den ytan med lite mer kärlek och skötsel tex ena trappan
Påpeka att detta är inget negativ som drar ner intrycket men tycker i ett land som Turkiet där man har så mycket nytt och fantastisk inredning skulle det lätt kunna lösas med en ny image av en inredningsstylist. För just nu känns det som hotellet har alldeles för många olika stilar från våning till våning. Ett lyft är ett måste !

2026-07-19 via Nuitee
S
Sarah solo_traveller de
4
2026-07-18 via Nuitee
K
Kahin solo_traveller tr
5
2026-07-18 via Nuitee
H
Hüseyin family_with_children ch
1
Warr schlecht 4 Tag gebucht 1teg wieder verlassen müssen
Pros:

Leider garnicht eingefallen

Cons:

Nicht sauber ungenugen personal undkompedent

2026-07-18 via Nuitee
H
Huseyin solo_traveller us
1
STAY AWAY!!
Pros:

Nothing

Cons:

So this is not even a 2 stars hotel and it is falling apart… They charge you 5 star hotel prices then do not provide most basic amenities such as body shower, lotion etc. I called multiple times to ask for a simple body lotion but they said they can’t provide one. Hotel pools are closed at 6pm due to not having enough staff… Even the beach cafe/bar is closed at 6pm… Surreal. STAY AWAY!!

2026-07-16 via Nuitee
B
bilal family_with_children us
4
My stay was acceptable but not like what is promoted in booking.com and it is not a 5 star hotel
Pros:

The building is nice and big property and sea access

Cons:

The property was very old need to be remodeled and major renovation. Safety precaution around the pool area inside the indoor pool was bad there is no rubber around pool and was slippery and I fell down and slip because of water and hurtled my elbow and ankle . Need more safety precautions. Need more people who speak English

2026-07-16 via Nuitee
H
Huseyin solo_traveller us
1
TERRIBLE
Pros:

Nothing

Cons:

So this is not even a 2 stars hotel and it is falling apart… They charge you 5 star hotel prices then do not provide most basic amenities such as body shower, lotion etc. I called multiple times to ask for a simple body lotion but they said they can’t provide one. Hotel pools are closed at 6pm due to not having enough staff… Even the beach cafe/bar is closed at 6pm… Surreal. STAY AWAY!!

2026-07-16 via Nuitee
Y
Yavuz family_with_children nl
7
Voor de prijs betere hotels met all in
Cons:

Zwembad temperatuur te koud, weinig activiteiten voor kinderen

2026-07-13 via Nuitee
G
Guillaume solo_traveller fr
8
Pros:

La vue de la chambre ( mer ) et la beauté de l'hôtel , l'espace plage pendant le coucher de soleil un régal

2026-07-09 via Nuitee
A
AMALIA solo_traveller gr
7
Pros:

-Καθαρό
-Άνετο δωμάτιο
-Καλό πρωινό

Cons:

-Τοποθεσία
-Περιορισμένες οι παροχές (δε λειτουργούσε το pool bar,δε σερβιραν φαγητό ούτε snack παρά μόνο στο bar της παραλίας στη διάρκεια της ημέρας)
-Την πρώτη ημέρα μας ξύπνησαν πολύ πρωί προκειμένου να καθαρίσουν ενώ τη δεύτερη ήταν αργά το μεσημέρι και τους αναζητούσαμε προκειμένου να γίνει η καθαριότητα του δωματίου
-Κυρίως στο βραδινό η κουζίνα ήταν παραδοσιακή τουρκική με ελάχιστες ευρωπαΐκες επιλογές.

2026-07-08 via Nuitee