Embassy Suites By Hilton Grand Rapids Downtown

Hotels
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Embassy Suites Hotels
9.2 (511 reviews)
710 Monroe Avenue NW , Grand Rapids , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean facilities
Cons:
Noisy areas
Parking costs
Bed comfort issues
Overcrowded pool

Categories

Cleanliness
9.03
Cleanliness was mentioned positively in multiple reviews, but some areas reported odors and issues. Overall, standard quality for this hotel tier.
Service
9.5
The service was frequently highlighted as friendly and helpful by guests, especially during check-in.
Location
9.54
Many guests praised the hotel's location, noting its convenience and proximity to attractions.
Room Quality
8.49
While many guests enjoyed comfortable stays, there were complaints about beds and views in certain rooms.
Amenities
9.02
Amenities like the pool and breakfast received good remarks, although there were some negative comments regarding overcrowding and hot tub issues.
Value for Money
8.98
Guests felt the hotel offered decent value, although some mentioned parking costs as excessive.
Food and Beverage
9.53
Breakfast was highlighted positively as a standout feature with many guests enjoying the food.
Overall Experience
9.5
Most guests reported a positive overall experience, despite some drawbacks in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:24

Property Description

Luxurious Accommodations

Embassy Suites By Hilton Grand Rapids Downtown offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room is elegantly furnished with a desk, flat-screen TV, and some even feature a balcony. Enjoy a comfortable stay with premium bed linen and towels provided.

Top-Notch Amenities

Indulge in the hotel's indoor pool and fitness centre during your stay. Take advantage of the free bikes available to explore the vibrant city of Grand Rapids. Additionally, benefit from the convenience of room service for a relaxing dining experience.

Prime Location

Located near popular attractions such as DeVos Place, Grand Rapids Art Museum, and Van Andel Arena, this hotel is the perfect choice for travelers interested in exploring the cultural and entertainment scene of the city. With easy access to the airport, Embassy Suites By Hilton Grand Rapids Downtown ensures a seamless travel experience.

Book your stay at Embassy Suites By Hilton Grand Rapids Downtown for a luxurious and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9.2
Based on 511 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 9.53
Overall Experience: 9.5
A
Amiee • couple • us
10
2026-04-10 • via Nuitee
M
Miranda • couple • us
10
2026-04-10 • via Nuitee
S
Shannon • couple • us
1
2026-04-09 • via Nuitee
B
Benjamin • couple • us
10
Great location and great hotel
Pros:

This was the best breakfast we've had at a hotel. The staff were helpful. The room was clean and quiet.

Cons:

nothing to suggest here

2026-04-06 • via Nuitee
A
Alex • extended_group • us
9
2026-04-06 • via Nuitee
J
Jenny • family_with_children • us
10
Pros:

Amazing and friendly staff and great for families! Clean and literally cannot say anything bad about our stay. The breakfast is also amazing. Would definitely stay here again.

2026-04-05 • via Nuitee
J
John • couple • us
10
2026-04-04 • via Nuitee
R
Rick • couple • us
10
We only stayed one night. We really enjoyed ourselves.
Pros:

Very clean and well appointed. The beds were very comfortable.

2026-04-04 • via Nuitee
E
Erica • couple • us
10
2026-04-02 • via Nuitee
S
Sheree • family_with_children • us
4
Good staff and good food
Pros:

Loved where we were located, loved the site from our room and the size of the room

Cons:

Would have loved a clean room. We got to our room there was food on the floor, stuff on the bathroom counter and crumbs on the bed. Found gummy vitamins on the bathroom floor and trash on our balcony.

2026-03-27 • via Nuitee
A
Anita • extended_group • us
10
2026-03-25 • via Nuitee
W
Wright • extended_group • us
10
Pros:

Loved the breakfast and happy hour. Room was super comfy.

Cons:

There was a wedding reception happing at the hotel and music had my whole room shaking untill 11pm.

2026-03-23 • via Nuitee
B
Belinda • couple • us
10
Pros:

Staff is very helpful and fast

Cons:

Doesn't need to be so pricey

2026-03-23 • via Nuitee
E
emma • couple • fr
7
Bien
Pros:

Bien

Cons:

Un peu cher bruyant

2026-03-23 • via Nuitee
L
Linda • couple • us
10
Pros:

Friendly staff. Clean hotel. Room was very spacious and super clean. Pool was wonderful and relaxing. Breakfast was absolutely delicious, so many options to choose from!

Cons:

Everything was great. Nothing to dislike.

2026-03-16 • via Nuitee
C
Caitlin • family_with_children • us
10
2026-03-16 • via Nuitee
W
Wanda • extended_group • us
10
Comfortable, safe, and loved the room!
Pros:

Beautiful, helpful friendly staff!

Cons:

We didnt want to use the hot tub in the pool area because it had foam in it. ☹️

2026-03-09 • via Nuitee
R
Russ • couple • us
10
Enjoyable like all Embassy Suite locations
Pros:

Location & value for the $$

Cons:

All was good

2026-03-02 • via Nuitee
J
John • couple • us
10
Idk
Pros:

The place was nice with a great veiw.

Cons:

I would not have booked the room had i know there was no smoking on the balcony. I spent extra money for a room with one to be told what I can't do on it.

2026-03-02 • via Nuitee
S
Samantha • couple • us
10
2026-03-01 • via Nuitee