HOTEL OLIVIA AND RESORT

Hotels
5.6 (6 reviews)
chowgan bishnupur bankura , Bānkura , in

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Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
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Review Highlights

Pros:
Great location
Cons:
No room services
ACs not working
Insufficient cleaning
Limited food variety

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, with some guests mentioning insufficient cleaning.
Service
6.6
Service received mixed feedback, with some complaints about room service and staff availability.
Location
8.7
Location was highly praised for being calm and peaceful, away from town hustle.
Room Quality
6.8
Rooms received mixed reviews, with complaints about ACs not working and cleanliness issues.
Amenities
6.4
Amenities like breakfast and Wi-Fi received mixed feedback, with complaints about limited variety and functionality.
Value for Money
5.7
Guests had mixed feelings about the value for money, with some mentioning unacceptable adjustments in charges.
Food and Beverage
5.2
Food and beverage offerings were criticized for lack of variety and basic items.
Overall Experience
7.2
Most guests had an average to positive overall experience, with some improvements suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 08:40

Property Description

Modern Rooms with Free WiFi
Discover our air-conditioned rooms with free WiFi, each offering a private bathroom and garden views.

Relaxing Outdoor Spaces
Unwind in our garden or on the terrace, and take advantage of our 24-hour front desk for all your needs.

Delicious Asian Breakfast
Start your day with a delightful Asian breakfast during your stay at HOTEL OLIVIA AND RESORT.

To experience comfort and convenience at our hotel in Bānkura, book your stay now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.6
Based on 6 reviews
Cleanliness: 5.7
Service: 6.6
Location: 8.7
Room Quality: 6.8
Amenities: 6.4
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 7.2
A
Anik • extended_group • in
1
2025-10-03 • via Nuitee
P
Panja • with friends • in
5
Passable
Pros:

The location of the Hotel is nice, calm and peaceful.

Cons:

No room services, no electric kettle was provided. A/cs were not working for around 5 hours. Rooms were not cleaned for a single time during our 2 night stay. Insufficient cleaning and other service staff..

2025-03-16 • via Nuitee
L
Lahiri • review category business travellers • in
5
Overall it is on Average Scale. May be after runing for another few years it will be Good !
Pros:

Complementary Breakfast , as mentioned in the Facilities is supposed to be anything and everything that may be available . But the same was missing. Then for the adjustment of Food charges they have adjusted only Rs 60/- per head per day-- this is simply not acceptable . The GST component , however small may be, was not adjusted .

Cons:

Safety & Security -- No fire extinguisher , no Alram was available. The main doors are laocked between 10 pm to 6 Am in the morning. In case of any emergency it is impossible to move out .

2025-03-05 • via Nuitee
R
Ratna • family with young children • gb
5
Weekend in temple town Bishnupur
Pros:

Location is excellent, away from hustle and bustle of the town. But they have just started. Two brothers own the property and manage it. Cook is okay for daily need, but couldn't even make chilli fish properly. Breakfast is very basic and everything turns cold by the time it's served on the table.There is no tea/ coffee making facility in the room and dining room is not nearby. It's in another building. Staff is few in number and not properly trained. Now a days lots of hospitality trained boys/ girls can be easily recruited. Reception is empty most of the time. Bathroom needs to be cleaned with professional cleaner. We had lots of mosquitoes in our room on day one and Goodnight bottle was empty. We requested for a refill which was done next day. WiFi is nonexistent. We liked Bishnupur very much. Our local guide Mr Asit Das was kind and had his own motor bike. He is a professional guide registered with Government tourism department and is a knowledgeable guy. His charge is reasonable. We went to terracotta fair and bought some lovely pieces. Local artisans are great, making fantastic art in miniature form. We also bought some silk items. We will return but may choose a different hotel.

Cons:

Staff shortage. No variety in food. Only basic items available.

2025-02-10 • via Nuitee
D
Das • with friends • in
5
Amenities need to be upgraded
Pros:

Staff and location.

Cons:

Amenities were not adequate vis a vis money.
In a complementary breakfast, tea was not included. Even extra poori was chargeable. Tea, coffee and sugar sachet were not available. In short, it was not cost-worthy.

2024-12-23 • via Nuitee
S
Sunit • with friends • in
8
Very good
Pros:

Cleanliness

Cons:

Improper response & dartiness

2024-09-16 • via Nuitee