Casa Kâi

Hotels
8.6 (53 reviews)
Morelos , Brisas de Zicatela , mx

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Shared kitchen
Outdoor furniture
Front desk (limited hours)
Free wired internet
Internet access
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Review Highlights

Pros:
Great staff
Lovely pool
Cons:
Construction noise
Cleanliness issues

Categories

Cleanliness
7.75
The room was not clean and lacked towels.
Service
8.95
Most reviews mention accommodating staff, though one review highlighted poor service regarding lost items.
Location
8.75
Well-located but with a lot of ongoing construction noise.
Room Quality
7.75
The rooms were smaller than expected.
Amenities
9.25
Good amenities including a wonderful pool and well-equipped kitchen.
Value for Money
8.75
Overall value considered reasonable despite some setbacks.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.85
Generally positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:38

Property Description

Luxurious Oasis in Brisas de Zicatela

Exquisite Amenities: Casa Kaî Hotel Boutique offers an outdoor swimming pool, garden, terrace, and complimentary WiFi, creating a serene atmosphere for guests to unwind.

Elegant Rooms: Each room is tastefully furnished with air conditioning, a flat-screen TV, and a private patio overlooking the pool, ensuring a comfortable and relaxing stay.

Multilingual Assistance: The friendly staff fluent in English, Spanish, and French are readily available at the reception to assist guests with any inquiries, making your stay seamless and enjoyable.

Experience the perfect blend of relaxation and convenience at Casa Kaî Hotel Boutique. Book now for an unforgettable stay in Brisas de Zicatela!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 53 reviews
Cleanliness: 7.75
Service: 8.95
Location: 8.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.85
M
Melina • couple • de
10
2026-02-12 • via Nuitee
J
Joel • solo_traveller • mx
10
2026-02-11 • via Nuitee
L
Lisa • extended_group • se
7
2026-01-27 • via Nuitee
M
Myrthe • couple • nl
10
Pros:

Prachtig en schoon verblijf met een fijne keuken!

Cons:

Bed is wat aan de kleine kant

2026-01-23 • via Nuitee
M
Marco • couple • it
10
Staff super
Pros:

Struttura in posizione perfetta. Molto belli gli spazi comuni. Sicuramente il punto forte è lo staff gentilissimo e sempre disponibile.

2026-01-23 • via Nuitee
J
Jennifer • extended_group • us
10
I loved my time at Casa Kai so much I even extended my stay. Laura is so easy to work with and very knowledgeable of the
Pros:

I loved the pool and the terraces they had to lay out.

2026-01-19 • via Nuitee
T
Taylor • solo_traveller • de
10
Perfect stay in PE
Pros:

Casa Kai stylish, with a nice big pool. The kitchen is great. The rooms are also very nice. The staff are kind and extremely hard working keeping the place safe and spotless! The location is central to the best parts of town, but quiet and calm.

2026-01-16 • via Nuitee
K
Kim • couple • de
10
Pros:

Sehr nette Gastgeber, schöner Außenbereich und nette Zimmer

2026-01-14 • via Nuitee
C
Claudia • extended_group • es
6
Pros:

Las instalaciones y habitaciones. La piscina y el aire acondicionado.

Cons:

El trato de Laura, la persona de recepción. Ni sus palabras ni los gestos que tuvo hacia nosotras

2025-12-29 • via Nuitee
Z
Zeitz • solo_traveller • us
10
It was a great stay at Casa Kâi. The staff was very accomodating and it was a nice and quiet space.
Pros:

The location, shared spaces, and staff accomodations.

2025-12-19 • via Nuitee
G
Ginevra • solo_traveller • us
8
I enjoyed a lot and Laura is a great host
Pros:

Cozy place with a nice outdoor area

Cons:

The rooms and the bed were smaller than expected

2025-12-06 • via Nuitee
L
Leticia • extended_group • es
10
2025-11-18 • via Nuitee
P
Pelin • couple • tr
9
2025-11-18 • via Nuitee
A
Astrid • couple • fr
10
Thank you so much!!! ☺️
Pros:

Luna, and the pool, and the warmth, and the location! :)

2025-11-13 • via Nuitee
T
Thomas • couple • nl
7
Schitterend verblijf maar wees je bewust van veel geluidsoverlast
Pros:

Prachtig zwembad, fijne kamers. Fijne keuken die van alle gemakken is voorzien.

Cons:

Je moet je ervan bewust zijn dat er overal rondom de accomodatie de hele dag wordt gebouwd. Dit geeft behoorlijk geluidsoverlast. Het verblijf staat midden in een bouwproject. Communicatie met de host is alleen in het Spaans mogelijk. Bedden vonden wij erg smal.
Hierdoor komen we uit op een 7, anders hadden we het zeker hoger beoordeeld!

2025-11-06 • via Nuitee
T
Tahnee • couple • be
9
Top verblijf!
Pros:

Rustig verblijf met een fijn zwembad om te kunnen afkoelen. Centraal gelegen. In de keuken vonden we alles dat we nodig hadden. Laura deed er alles aan om ons verblijf vlot te laten verlopen.

2025-11-04 • via Nuitee
E
Espinal • couple • mx
8
2025-10-30 • via Nuitee
T
Tolchinski • extended_group • il
10
2025-10-26 • via Nuitee
K
Kaleb • couple • nz
9
Lovely host and a nice place to get away from the hustle of the beach/Main Streetin La Punta. Would recommend.
Pros:

The pool was a lovely retreat from the heat. Kitchen was well equipped

Cons:

There is a lot of construction going on in La Punta so the noise it is hard to escape from. No fault of the host at all though.

2025-10-26 • via Nuitee
H
Hugo • extended_group • fr
1
Service client catastrophique : mes affaires personnelles ont été jetées sans avertissement
Pros:

L’hôtel est bien situé.

Cons:

J’ai oublié un short de bain d’une valeur de 300 € (≈6 400 pesos) dans ma chambre. Quand j’ai contacté l’hôtel quelques jours plus tard, on m’a répondu qu’il avait été jeté, sans même m’avertir ni me laisser la possibilité de le récupérer, alors que j’avais indiqué revenir prochainement. Malgré plusieurs relances polies et gentilles durant 3 semaines, aucune solution concrète n’a été proposée. Pour un client régulier, c’est un très mauvais service client. Veuillez trouver ci-joint la réponse finale (très condescendante) du propriétaire de l'hotel.

2025-09-16 • via Nuitee