Facilities

Health or beauty spa nearby
Nightclub
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and comfortable rooms
Good spa and amenities
Cons:
Noisy trains
Small room size
Limited breakfast variety

Categories

Cleanliness
7.68
Several reviews highlighted issues with dust and cleanliness needed improving.
Service
9.15
Staff were consistently described as helpful and pleasant.
Location
9.19
Location was frequently praised as convenient and excellent for exploration.
Room Quality
7.14
Multiple reviews mentioned small room size and space issues.
Amenities
8.17
Good amenities like a spa mentioned positively, but some guests felt more could be added.
Value for Money
7.63
Room size and some amenities led guests to question value relative to price.
Food and Beverage
7.18
Breakfast variety noted as lacking; food quality received mixed reviews.
Overall Experience
8.65
Generally a good experience with satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:51

Property Description

Prime Location in Tokyo
Located in the heart of Tokyo, GINZA HOTEL by GRANBELL offers air-conditioned rooms with modern amenities. Just steps away from iconic landmarks like Godzilla Statue Hibiya and Ginza shopping district, guests can easily explore the vibrant city.

Comfortable Accommodation
Each room is equipped with a kettle, desk, and flat-screen TV for convenience. Some units feature a balcony, providing a stunning view of the city. With a 24-hour front desk and free WiFi, guests can relax and unwind in style.

Dining and Entertainment
Indulge in delicious cuisine at the on-site restaurant and unwind with a drink at the bar. For those looking to explore, popular attractions like Ginza Core Shopping Mall and Azuma Inari Shrine are nearby.

Book your stay at GINZA HOTEL by GRANBELL for a memorable Tokyo experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1687 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.65
G
Gabriele • couple • ch
10
Sehr empfehlenswert für kurzen Aufenthalt
Pros:

Super Lage! Nahe Ginza Station und viele Restauranta gleich vor der Tür. 7/11 direkt im Gebäude!

Cons:

Zimmer sind sehr klein. Keine Schränke - man lebt aus dem Koffer.

2026-05-16 • via Nuitee
M
Meera • extended_group • ae
4
Pros:

location

Cons:

The room was not clean at all. It was dusty, and we even found a toenail left behind from previous guests, which made it clear the room had not been cleaned properly. The room felt unhygienic overall. We were also disappointed with the reception experience. When we asked for water for the first time, we were told there was a limit of two bottles per room. We did receive the water later, but the interaction made us feel uncomfortable, almost as if we were asking for something unreasonable. For a four-star hotel, we expected better service and hospitality.

2026-05-16 • via Nuitee
J
Jeralyn • solo_traveller • bh
5
Japan trip
Pros:

I like the location plus it has 7/11 on the ground floor

Cons:

The staff can't talk english and their breakfast has a very limited choices and their room is too small

2026-05-15 • via Nuitee
N
Nadezhda • couple • ru
10
2026-05-14 • via Nuitee
A
Andi • couple • us
6
2026-05-14 • via Nuitee
Y
Yuce • solo_traveller • nl
10
2026-05-14 • via Nuitee
F
Fernanda • couple • br
10
2026-05-13 • via Nuitee
F
Fernanda • couple • br
10
2026-05-13 • via Nuitee
C
CARLOS • couple • mx
10
Excelent
Pros:

Excelent

2026-05-11 • via Nuitee
S
Simon • solo_traveller • au
10
2026-05-11 • via Nuitee
A
Ahmet • family_with_children • tr
9
Pros:

Konum be rahatlığı

2026-05-11 • via Nuitee
L
Leanne • solo_traveller • au
8
Great boutique hotel in heart of Ginza
Pros:

New modern hotel in heart of restaurant district and close to subway. They had good facilities on reception floor with even a free happy hour of free red or white wine to enjoy a glass or two before heading out for the evening.

Cons:

Was a smallish room so a bit tight with all our stuff but this is Tokyo so to be expected

2026-05-10 • via Nuitee
L
Lyndell • solo_traveller • au
7
Good location - clean, nice room.
Pros:

Good location, spotlessly clean, nice staff.

Cons:

Got a balcony room & thought we would have a view of the bullet trains (as Hotel backs onto train line) but you can’t see them from the room we had (same floor as a reception)

2026-05-10 • via Nuitee
I
Ivan • solo_traveller • bg
10
Pros:

It’s location and cleanliness. Amazing staff!

2026-05-09 • via Nuitee
S
Sergey • extended_group • ru
8
2026-05-09 • via Nuitee
B
Bruno • couple • at
8
Sehr ok, gute Lage, zum Schlafen perfekt ab dem 9. Stock:) - also ganz oben unten laut wegen Züge
Pros:

Wahrscheinlich ist das Hotel sehr gut, wir waren nur bereits am Ende der Japanreise und unglaublich verwöhnt von all den unglaublich tollen Hotels. Das Hotel ist in spitzen Lage aber halt auch gleich an der Bahnstrecke:) - Zimmer sind angeblich lt. meinen Freunden die viel in Japan sind Standardgröße - wir hatten aber sonst viel größere auf unserer Reise aber war ok. Wir sind in den 9. Stock gezogen da der 5. direkt neben den Gleisen war - da hat das Personal gepunktet -> hat ein Zimmer sofort für uns frei gemacht! - Sonst Personal wie ein bemühtes europäisches Hotel Personal (nicht böse gemeint - wer in Japan war versteht die Aussage). Alles gut und auch zu empfehlen wenn wer die Lage schätzt. Du bist gleich überall wo es spannend ist - laufen um den Kaiserpalast / tolle Strecke für schnelle gut 7km pro Runden - viele Läufer daher dafür ausgelegt:) - Gleich in der Nobeleinkaufstrasse mit all den Top Labels Öffis ums Eck, Fahrt zum Odaiba Beach mit der nahegelegenen Bahn ist ein Erlebnis vor allem bei Nacht! ......

Cons:

Direkt an der mehrgleisigen Zugstrecke mit Shinkansen.... ,Ausstattung eher ok, keine Lounge bzw. ja im Empfangsbereich aber eher um eine zu haben.

2026-05-08 • via Nuitee
N
Nobuyuki • couple • us
10
2026-05-08 • via Nuitee
V
Ventsislav • family_with_children • bg
10
Excellent
Pros:

Location was simply superb and the price was unbeatable for an 8 night stay . Staff was friendly and room was clean , bed was comfortable.

2026-05-07 • via Nuitee
D
Daehee • family_with_children • kr
7
Pros:

24시간 프런트에 직원 상주하고 흡연실에 밖에 있음

Cons:

지하에 클럽과 카지노가 있는데 무지 시끄럽고 창문을 열면 바로 옆 건물의 에어컨공조기 소리로 또 시끄러움

2026-05-06 • via Nuitee
Y
Yulia • extended_group • ru
10
Pros:

Прекрасный отель, все очень понравилось. Мы выбрали комнату с террасой и не пожалели - в хорошую погоду приятно посидеть на свежем воздухе.
Комната довольно большая, есть все необходимое. Немного удивило, что нет шкафа, а количество вешалок для одежды небольшое. Но мы справились.
Прекрасные завтраки в видовом ресторане.
Все очень чисто.
Персонал ресепшн оперативно помогает с такси, доставкой багажа и, вообще, любыми вопросами.
В этом же здании есть 7-Eleven, прямо напротив отеля расположен так называемый Гинза коридор с кучей отличных ресторанов (обязательно идите в суши Midori, стойте в очереди - оно того стоит), в 5-7 минутах ходьбы метро и электрички. В общем, отличный по всем параметрам отель, с удовольствием остановимся тут еще раз!

2026-05-05 • via Nuitee