New Orchid Hotel Tuaran

Hotels
6.6 (56 reviews)
Lot No 10, Block 4 Jalan Teo Teck Ong, , Tuaran , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Nice staff
Spacious room
Cons:
Leaking toilets
Smelly towels
Non-functioning TV

Categories

Cleanliness
4.09
Towels had a smell and cleanliness issues with leaking toilets.
Service
8.56
The staff is nice.
Location
8.6
Convenient location near town.
Room Quality
5.05
Room was quite spacious but had issues with TV not functioning.
Amenities
6.08
Public toilet shared among guests.
Value for Money
7.04
Overall acceptable value for the price paid.
Food and Beverage
6.69
No specific sentiment regarding food and beverage.
Overall Experience
6.66
Acceptable experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:51

Property Description

Convenient Location
Perfectly located just a short distance from popular attractions like Filipino Market Sabah and Likas City Mosque.

Comfortable Accommodation
Relax in well-equipped rooms featuring flat-screen TVs, cozy beds, and complimentary linens and towels.

Exceptional Service
Enjoy top-notch amenities such as free WiFi, complimentary parking, room service, and a 24-hour front desk.

Ready for a relaxing stay in Tuaran? Book your room at New Orchid Hotel Tuaran now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for MYR 15 per person per night when using an available extra bed.
    People 16 years old and over stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 56 reviews
Cleanliness: 4.09
Service: 8.56
Location: 8.6
Room Quality: 5.05
Amenities: 6.08
Value for Money: 7.04
Food and Beverage: 6.69
Overall Experience: 6.66
N
Nurhidayah family_with_children my
8
Pros:

Great

Cons:

Nothing

2026-02-14 via Nuitee
J
Joseph family_with_children my
7
2026-02-13 via Nuitee
D
Dg couple my
1
2026-01-20 via Nuitee
N
Nora Wan Kamalliah couple my
5
2026-01-19 via Nuitee
R
Rovita couple my
8
2025-12-03 via Nuitee
B
BUSRAH family_with_children my
7
2025-12-03 via Nuitee
N
Nursuhadah family_with_children my
4
2025-11-29 via Nuitee
F
Farizilinah solo_traveller my
3
Pros:

Bawah hotel ada kedai

Cons:

Tandas leaking bila flush air keluar
Bantal nipis
Towel berbau
Tidak selesa langsung

2025-11-28 via Nuitee
M
Mashsya’irah solo_traveller my
7
2025-11-21 via Nuitee
M
Marsitah Majid family_with_children my
8
Pros:

Bersih selesa

Cons:

Tangga tlmpau tinggi susah bg org tua.

2025-10-23 via Nuitee
N
Nur Hidayah Qairina solo_traveller my
5
2025-10-21 via Nuitee
Y
YOKE KONG solo_traveller my
8
2025-09-19 via Nuitee
N
Nazira couple my
7
2025-09-12 via Nuitee
J
Justine couple my
10
2025-09-12 via Nuitee
A
Alfredo Jami solo_traveller my
10
Pros:

The staff is nice, I only visited to stay and sleep after a long journey before getting to my hometown

2025-09-08 via Nuitee
A
Alfredo Jami family_with_children my
10
2025-09-08 via Nuitee
V
Veronika couple my
10
2025-09-05 via Nuitee
L
LC Lim solo_traveller my
8
Acceptable with the price paid.
Pros:

overall acceptable with the price we paid. however, would avoid single room in my next stay as not sound proofed :-), aircond is a little too cold for me due to the size of the room.

Cons:

n/a

2025-09-02 via Nuitee
W
WONG solo_traveller my
7
Reasoable cheap
Pros:

TOWN

Cons:

no

2025-08-16 via Nuitee
L
LOW family_with_children my
4
Cons:

public toilet, all can use. no private toilet in room.

2025-08-11 via Nuitee