Queens Casino and Hotel

Hotels
8.6 (431 reviews)
63 Eben Street Queenstown , Queenstown , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent food quality
Cons:
Maintenance issues in bathrooms
Location convenience concerns

Categories

Cleanliness
8.29
Multiple mentions of cleanliness, but some issues with the bathroom and linens.
Service
9.06
Overall positive feedback about staff friendliness and service.
Location
8.6
Generally good location but some mentions of being away from attractions.
Room Quality
8.05
Good comments about room size and comfort, with some maintenance issues.
Amenities
8.49
Good amenities available, but suggestions for improvements like fridges in rooms.
Value for Money
8.74
Perceived as good value for the service and comfort provided.
Food and Beverage
8.69
Positive remarks about the food quality and service.
Overall Experience
8.87
Overall a positive experience with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Queens Casino and Hotel, located in Queenstown, offers a luxurious stay with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning mountain views.

Fantastic Facilities
Enjoy a range of facilities during your stay, including an outdoor swimming pool, a restaurant, and a children's playground. With room service, a 24-hour front desk, and free WiFi, your comfort and convenience are guaranteed at Queens Casino and Hotel.

Convenient Location
Situated just 1.5 km from Queenstown Golf Club, this hotel is also close to Longhill Game Reserve and Lawrence De Lange Nature Reserve. With free private parking and easy access to Queenstown Airport, Queens Casino and Hotel is the perfect choice for your next getaway.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 431 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.49
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.87
V
Vincent • solo_traveller • za
7
2026-05-16 • via Nuitee
U
Ubusisiwe • couple • za
10
Your hotel is the place to be when you are in Komani.it gives you the comfort you are looking for
Pros:

Breafast was deicious with variety of fresh thing to chose from.Thank you for you free breakfast

Cons:

None

2026-05-12 • via Nuitee
T
Thandhazo • family_with_children • za
10
2026-05-10 • via Nuitee
N
Nombuso • couple • za
8
2026-05-04 • via Nuitee
P
Phaphama • couple • za
8
Nice stay. Staff customer service needs to improve though.
Pros:

Everything

Cons:

The mat in the rooms aren’t friendly for dust allergies.

2026-05-03 • via Nuitee
M
Mongezi • solo_traveller • za
10
2026-05-01 • via Nuitee
G
Gcina • couple • za
8
2026-04-30 • via Nuitee
H
Harris GXAWENI • solo_traveller • za
10
Pros:

Pleasant and welcoming staff from Reception to Dining and exit.

Cons:

Nothing

2026-04-30 • via Nuitee
J
Jan • solo_traveller • za
10
Pros:

Friendly staff.

Cons:

No fridge in the room

2026-04-28 • via Nuitee
T
Trenton • couple • za
2
Cons:

Upon my arrival I needed to freshen up but didn’t have any hot water

2026-04-27 • via Nuitee
T
Thandiwe • extended_group • za
9
Pros:

Beautiful place

2026-04-26 • via Nuitee
M
Makhi • couple • za
8
2026-04-25 • via Nuitee
Y
Yanga • couple • za
10
2026-04-25 • via Nuitee
N
Nosiphiwo • couple • za
10
2026-04-21 • via Nuitee
D
David • couple • za
8
2026-04-16 • via Nuitee
M
Mteto • solo_traveller • za
7
2026-04-16 • via Nuitee
T
Thabo Njabulo • solo_traveller • za
9
2026-04-13 • via Nuitee
L
LAZOLA • couple • za
10
Pros:

The Staff were super friendly and assisted with the check-in process. I will definitely be coming back.

I also liked the Fridge that was in the room.

Cons:

No ice machine

2026-04-11 • via Nuitee
S
Sipenathi • couple • za
10
2026-04-07 • via Nuitee
S
Sipenathi • couple • za
10
2026-04-07 • via Nuitee