Queens Casino and Hotel

Hotels
8.6 (485 reviews)
63 Eben Street Queenstown , Queenstown , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent food quality
Cons:
Maintenance issues in bathrooms
Location convenience concerns

Categories

Cleanliness
8.29
Multiple mentions of cleanliness, but some issues with the bathroom and linens.
Service
9.06
Overall positive feedback about staff friendliness and service.
Location
8.6
Generally good location but some mentions of being away from attractions.
Room Quality
8.05
Good comments about room size and comfort, with some maintenance issues.
Amenities
8.49
Good amenities available, but suggestions for improvements like fridges in rooms.
Value for Money
8.74
Perceived as good value for the service and comfort provided.
Food and Beverage
8.69
Positive remarks about the food quality and service.
Overall Experience
8.87
Overall a positive experience with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Queens Casino and Hotel, located in Queenstown, offers a luxurious stay with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning mountain views.

Fantastic Facilities
Enjoy a range of facilities during your stay, including an outdoor swimming pool, a restaurant, and a children's playground. With room service, a 24-hour front desk, and free WiFi, your comfort and convenience are guaranteed at Queens Casino and Hotel.

Convenient Location
Situated just 1.5 km from Queenstown Golf Club, this hotel is also close to Longhill Game Reserve and Lawrence De Lange Nature Reserve. With free private parking and easy access to Queenstown Airport, Queens Casino and Hotel is the perfect choice for your next getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.6
Based on 485 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.49
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.87
H
Hlohla • solo_traveller • za
9
Pros:

Nothing

Cons:

Nothing

2026-09-17 • via Nuitee
P
Phelokazi • solo_traveller • za
10
Pros:

Comfortability of the bed and your rooms have enough space .

Cons:

Bathroom sink was not proper clean at all,I have picked up some long hair and your breakfast was not bad at all .

2026-09-16 • via Nuitee
T
Thozama • couple • za
10
Awesome
Pros:

Everything

Cons:

Nothing

2026-09-16 • via Nuitee
T
Thozama • couple • za
10
2026-09-16 • via Nuitee
M
Mphuthi • solo_traveller • za
10
Pros:

Everything is on point

Cons:

None

2026-09-11 • via Nuitee
L
Lonwabo • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-09-09 • via Nuitee
S
Sanelisiwe • solo_traveller • za
9
2026-09-09 • via Nuitee
S
Sangweni • solo_traveller • za
10
Pros:

Good

Cons:

Nb

2026-09-07 • via Nuitee
Y
Yanga • solo_traveller • za
7
2026-09-07 • via Nuitee
D
Diatile • couple • za
6
The service was good besides the bathroom issue, and enjoyed the breakfast
Pros:

The good service

Cons:

I found the bathroom dustbin still with some dirt and tissues inside( it was not emptied out), used soaps in the shower

2026-09-07 • via Nuitee
M
Mphuthi • solo_traveller • za
10
Pros:

The hospitality, the food even the room

Cons:

None

2026-09-07 • via Nuitee
J
Judith Bukelwa • solo_traveller • za
10
2026-09-06 • via Nuitee
A
Anathi • couple • za
7
Compared to all other properties, this is a better one
Pros:

Breakfast is good but almost same items everyday

Cons:

Security is almost nil

2026-09-06 • via Nuitee
B
Bandile • solo_traveller • za
10
2026-09-01 • via Nuitee
A
Aviwe • solo_traveller • za
5
2026-08-31 • via Nuitee
B
Bradley • solo_traveller • za
8
2026-08-30 • via Nuitee
M
Mlungiseleli • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-08-27 • via Nuitee
T
Thembalethu • solo_traveller • za
8
Pros:

The bed was comfortable and the room neat

Cons:

The fact that there was no bottled water

2026-08-26 • via Nuitee
T
Tembisa • couple • us
10
2026-08-24 • via Nuitee
M
Mzimasi Michael • couple • za
10
2026-08-23 • via Nuitee