Queens Casino and Hotel

Hotels
8.6 (404 reviews)
63 Eben Street Queenstown , Queenstown , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Excellent food quality
Cons:
Maintenance issues in bathrooms
Location convenience concerns

Categories

Cleanliness
8.29
Multiple mentions of cleanliness, but some issues with the bathroom and linens.
Service
9.06
Overall positive feedback about staff friendliness and service.
Location
8.6
Generally good location but some mentions of being away from attractions.
Room Quality
8.05
Good comments about room size and comfort, with some maintenance issues.
Amenities
8.49
Good amenities available, but suggestions for improvements like fridges in rooms.
Value for Money
8.74
Perceived as good value for the service and comfort provided.
Food and Beverage
8.69
Positive remarks about the food quality and service.
Overall Experience
8.87
Overall a positive experience with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Queens Casino and Hotel, located in Queenstown, offers a luxurious stay with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning mountain views.

Fantastic Facilities
Enjoy a range of facilities during your stay, including an outdoor swimming pool, a restaurant, and a children's playground. With room service, a 24-hour front desk, and free WiFi, your comfort and convenience are guaranteed at Queens Casino and Hotel.

Convenient Location
Situated just 1.5 km from Queenstown Golf Club, this hotel is also close to Longhill Game Reserve and Lawrence De Lange Nature Reserve. With free private parking and easy access to Queenstown Airport, Queens Casino and Hotel is the perfect choice for your next getaway.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 404 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.49
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 8.87
T
tou • extended_group • za
10
2026-03-07 • via Nuitee
S
Samkelo • family_with_children • za
9
2026-03-04 • via Nuitee
D
Doro • family_with_children • za
9
2026-02-26 • via Nuitee
Y
Yanga • couple • za
10
2026-02-23 • via Nuitee
Y
Yanga • couple • za
10
2026-02-23 • via Nuitee
Y
Yonwaba • solo_traveller • za
9
Pros:

Almost everything

Cons:

Absence of the friedge,microwave and telephone on the room

2026-02-23 • via Nuitee
Y
Yoli • family_with_children • za
9
Pros:

View
Clean
Peaceful

Cons:

Tv in the room you must upgrade

2026-02-22 • via Nuitee
N
Nkosi • family_with_children • za
8
2026-02-14 • via Nuitee
T
Tammi • couple • za
2
2026-02-13 • via Nuitee
T
Thozama • solo_traveller • za
10
It was excellent
Pros:

It was peaceful,clean and comfortable with a delicious breakfast

Cons:

I have no complaints

2026-02-10 • via Nuitee
M
Mzuyanda • couple • za
9
2026-02-09 • via Nuitee
M
Mzuyanda • couple • za
9
2026-02-09 • via Nuitee
M
Michael • solo_traveller • za
10
Fantastic stay
Pros:

The food was great. Fresh and delicious.

Cons:

N/A

2026-02-08 • via Nuitee
S
Sibulele • couple • za
6
2026-01-30 • via Nuitee
M
Maseti • couple • za
10
2026-01-30 • via Nuitee
L
Luthando • couple • za
8
2026-01-21 • via Nuitee
B
Busiswa • solo_traveller • za
9
I stayed comfortably.
Pros:

The hotel surroundings are very clean. The room was exceptionally clean.

Cons:

The balcony was not clean and not conducive to be used.

2026-01-21 • via Nuitee
A
Asive • solo_traveller • za
5
2026-01-20 • via Nuitee
L
Lulama • couple • za
8
It was good.
Pros:

Meals were excellent. And staff was welcoming.
Cry is that the area outside is not being looked after as before. The park / garden where to have a play area for kids is run down. My granddaughter couldn't go play and watch the fishes in the pond as safety was a concern. No security at all as before.

Cons:

Still say the area is slowly loosing value. Especially the outside. This would be a busy area but now with the change of ownership it's slowly loosing value.

2026-01-20 • via Nuitee
Z
Ziyanda • couple • za
10
Best hotel in town
Pros:

The location,it is on the main road, and we did not look for the hotel. It was just infront of us.

Cons:

None

2026-01-19 • via Nuitee