Best Western San Marcos

Hotels
•
Best Western
7.4 (317 reviews)
917 North Interstate 35 , San Marcos , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unpleasant odors
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.85
Multiple mentions of unpleasant odors, cockroaches, and overall lack of cleanliness.
Service
8.85
Generally positive mentions of the staff being friendly and accommodating.
Location
8.35
Good location, though noise from the freeway was a concern.
Room Quality
6.85
Rooms were often described as outdated, with issues like poor temperature control.
Amenities
7.35
Basic amenities were available, but issues like limited breakfast options and old facilities were noted.
Value for Money
7.35
Some felt it was overpriced for the experience; however, the lower cost was considered.
Food and Beverage
6.85
Breakfast options were limited and had negative reviews regarding quality.
Overall Experience
7.75
Mixed feelings; while service and location were appreciated, significant cleanliness issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:13

Property Description

Convenient Location near Texas State University
Located just 10 minutes away from Texas State University, Best Western San Marcos offers a convenient stay for visitors. The hotel provides free Wi-Fi and well-equipped rooms with a microwave and refrigerator, ensuring a comfortable experience for guests.

Relaxing Outdoor Pool and Business Amenities
Guests can unwind in the outdoor pool or take care of work commitments at the hotel's business center, equipped with a computer, printer, and fax services. Additionally, the guest launderette adds to the convenience of the stay.

Nearby Attractions and Airport Accessibility
Explore nearby attractions such as Aquarena Springs, just 3 miles away, or catch a flight easily from San Marcos Municipal Airport, located 5 miles from the hotel.

Book your stay at Best Western San Marcos for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 317 reviews
Cleanliness: 5.85
Service: 8.85
Location: 8.35
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.75
M
Maria del Socorro • extended_group • us
10
Very satisfied
Pros:

Is so clean , the breakfast super good , the person in the desk so nice !!

2026-08-03 • via Nuitee
J
Judith • solo_traveller • us
9
Pros:

The staff goes above and beyond fir customer service. The breakfast is really good!

Cons:

N/A

2026-07-15 • via Nuitee
J
Jennifer • couple • us
10
2026-07-13 • via Nuitee
K
Kristene • solo_traveller • us
10
2026-07-09 • via Nuitee
Y
Yolman • extended_group • mx
9
2026-06-24 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-06-21 • via Nuitee
M
Marhaluz • solo_traveller • us
10
Pros:

Cleanliness and price!

2026-06-18 • via Nuitee
S
Sarah • solo_traveller • us
8
Pros:

The staff was very nice and helpful. The room and bathroom were clean. Pool was clean and accessible.

Cons:

A lot of road noise, though there isnt much that can be done about that since they're right off the highway. There was also a TON of hallway noise throughout the evening...I dont know what could be done about that, but maybe different doors or some seals around the doors, or something.

2026-06-17 • via Nuitee
P
Porch • couple • us
7
2026-06-07 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

I like the quality overall, just a few point I think the can get better in certain things I saw.

Cons:

When I got to the room, the room smelled like it was humid and smudgie, the bathroom tub has red meldew on the edges and on the tub white mat and on the entrance hallway a big dead roach in the carpet.

2026-06-05 • via Nuitee
A
Aaron • family_with_children • us
10
2026-06-05 • via Nuitee
D
Debbie • couple • us
8
We enjoyed our stay. Friendly staff.
Pros:

Great location

Cons:

There was a somewhat strange odor in our room, but not too unbearable.

2026-05-28 • via Nuitee
A
Aureliano • family_with_children • us
10
2026-05-17 • via Nuitee
K
Karla • family_with_children • us
10
Pros:

La comodidad

Cons:

Que la recamarista estaba tocando a las 9 de la mañana

2026-05-15 • via Nuitee
S
Seufer • solo_traveller • us
10
2026-04-21 • via Nuitee
B
Brittany • family_with_children • us
3
2026-04-13 • via Nuitee
M
Madison • couple • us
8
Overall, a good stay! Would definitely come back again.
Pros:

Breakfast was great and room was clean!

Cons:

The bed was a bit hard and the tub was a bit slippery but nothing terrible.

2026-04-08 • via Nuitee
J
Juan • family_with_children • us
10
2026-04-03 • via Nuitee
J
Jayson • family_with_children • us
5
Pros:

Convenient location

Cons:

The sheet on the bed was stained with what looked like feces. I didn't stay.

2026-03-25 • via Nuitee
D
dakota • solo_traveller • us
9
2026-03-19 • via Nuitee