The Aster Enclave Hotel

Hotels
8.3 (243 reviews)
AI30, Street No 33, AI Block (New Town) West Bengal - 700156 AI30, Street No 33, AI Block (New Town) West Bengal - 700156 , Kolkata , in

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Dirty bathrooms
Poor mattress quality

Categories

Cleanliness
6.65
There were multiple complaints about dirty bathroom facilities and bed sheets.
Service
10
Staff were described as helpful and polite overall.
Location
10
Several reviews praised the location as convenient with nearby amenities.
Room Quality
8.65
Rooms were reported as comfortable, but issues with the mattress and cleanliness were noted.
Amenities
7.65
Amenities were listed but not all were available or in good condition.
Value for Money
7.15
Some guests felt that the prices were not justified by the quality of service and cleanliness.
Food and Beverage
7.15
Food quality was mentioned as not up to the mark.
Overall Experience
9.15
Guests had mixed feelings, with many noting positives but significant issues overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:51

Property Description

Luxurious Accommodation
The Aster Enclave Hotel in Kolkata offers comfortable 4-star accommodation with a restaurant and free WiFi. Each room is equipped with modern amenities such as air conditioning, flat-screen TV, and a private bathroom.

Convenient Location
Conveniently located within 11 km of major transportation hubs like Sealdah Railway Station and Dumdum Metro Station, this hotel is perfect for both leisure and business travelers.

Family-Friendly
With spacious family rooms available, The Aster Enclave Hotel caters to the needs of families looking for a cozy and welcoming stay in Kolkata.

Book your stay at The Aster Enclave Hotel now and experience luxury and comfort in the bustling city of Kolkata!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 243 reviews
Cleanliness: 6.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 9.15
T
Tomar • couple • in
6
Cons:

The management was constantly asking for payment even at 4o cock in the morning when we reached the hotel. I mean let us go to the room to freshen up get some sleep and I was thinking of making payment in the morning at 10 o'clock he even called me at 7 o lock when I'm sleeping for payment and mind you this is the same morning we checked in

2026-01-26 • via Nuitee
Y
Yash • solo_traveller • in
10
2026-01-25 • via Nuitee
P
paul • couple • in
7
2026-01-02 • via Nuitee
H
Hans-Joerg • couple • de
5
Pros:

Frühstück dürftig
Lage zu abseits

2025-12-30 • via Nuitee
K
Karmazina • couple • pl
10
2025-12-20 • via Nuitee
S
Swagata • solo_traveller • in
9
2025-12-19 • via Nuitee
S
Surya Prasad • extended_group • np
7
Location good. Staff helpful
Pros:

Location
Staff
Spacious room
Pratik was very helpful.

Cons:

No slippers, Breakfast could have been good.

2025-12-15 • via Nuitee
K
Krishan • solo_traveller • in
8
2025-12-15 • via Nuitee
S
Shanti • couple • in
7
Pros:

The hotel is fine, comfortably located, staff were helpful.

Cons:

My only complaint was that the bedsheets did not seem clean. We asked the staff to change them and they did- but I wish they had been clean to begin with.

2025-12-13 • via Nuitee
R
Randip • extended_group • in
3
It was not nice … it is not worth the stars they show in bookings or google maps … don’t know how it got so many stars …
Pros:

It was clean

Cons:

Mattress is bad… you wake up more tired than when you went to sleep … bathroom floor is slated the wrong direction. So water from bathroom comes out instead of going down the drain … food is not up to the mark … service is not up to the mark

2025-12-09 • via Nuitee
A
Amitesh • solo_traveller • in
8
2025-12-07 • via Nuitee
U
Ujjwal • couple • in
10
2025-12-01 • via Nuitee
A
Anirudh • extended_group • in
9
Great overall place, many things to like
Pros:

Location is great
Hotel was comfy
Staff were polite

Cons:

Didn't like how 1liter water bottle was Rs. 30 for some reason

2025-11-08 • via Nuitee
B
BatMan92 • couple • in
9
2025-10-25 • via Nuitee
H
Hasibul Haque Mazumder • family_with_children • bd
10
2025-10-18 • via Nuitee
T
Tamal • solo_traveller • de
8
Good
Pros:

The staff were very helpful and courteous. Hotel is located not very far bus stop/metro though the metro is non-functional at the moment. There are restaurants nearby.

Cons:

The bed mattress sagged in and needs replacement. Several other amenities (like hair dryer, slippers, etc.) were listed on the property though they are actually not available.

2025-09-01 • via Nuitee
K
Krishnendu • couple • in
10
2025-08-27 • via Nuitee
N
Narechania • solo_traveller • hk
8
2025-08-22 • via Nuitee
J
Juthika • couple • in
1
Worst experience.
Pros:

Nothing.

Cons:

Bathroom was very dirty water clogged. They have mentioned this place as pet friendly unfortunately they charged me extra 3000 for 2 days of stay with my pets plus tge Booking .com stay charges I could have gotten a better and cheaper option. The bedsheets and covers are diety with stains. The service people dont clean until you call them again and again. I was checking out today and the lady asked me to pay extra 200 rs just because the bathroom was water clogged and I asked them to fix it. Dissapointing. Highly disgusting they already took extra charges plus even for cleaning they are charging. I am basically not gonna visit again cause my family was highly frustrated.

2025-08-17 • via Nuitee
Z
Zenifa • couple • in
10
2025-08-03 • via Nuitee