Sultan Hotel Banda Aceh

Hotels
7.4 (13 reviews)
Jalan Sultan Hotel , Banda Aceh , id

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Facilities

Offsite parking discounted rates available
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Clean room
Friendly staff
Spacious room
Cons:
Water issues in bathroom
Breakfast quality
Burglary incident

Categories

Cleanliness
6.48
Das Zimmer war sauber, jedoch gab es Probleme mit dem Wasser im Bad.
Service
8.45
The very very friendly staff were really interested and took care of reservations.
Location
8.49
Central location with a lot of restaurants and amenities nearby.
Room Quality
7.94
Wij hadden een kamer in het nieuwere gedeelte. Zeer ruime en schone kamer.
Amenities
6.97
Basic amenities, some complaints about WiFi performance.
Value for Money
6.93
Standard quality for this hotel tier.
Food and Beverage
6.48
Breakfast quality was disappointing with cold food options.
Overall Experience
7.45
Mixed feelings due to incidents and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:30

Property Description

Convenient Location
Modern Amenities
Complimentary Breakfast

Plan your stay at Sultan Hotel Banda Aceh for a comfortable and convenient experience. With modern amenities, complimentary breakfast, and a location just 15 km from Sultan Iskandar Muda International Airport, it's the perfect choice for your visit to Banda Aceh. Book your stay now to enjoy a relaxing trip.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 13 reviews
Cleanliness: 6.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.45
M
MAT SOBREE • extended_group • my
8
2026-01-19 • via Nuitee
A
Anna-Lena • couple • de
3
Pros:

Das Zimmer war sauber.

Cons:

Im Bad ist immer das Wasser gestanden, schon als wir ankamen.
Leider wurde in das Zimmer eingebrochen, als wir Essen waren und unser Bargeld gestohlen.
Zum Frühstück gab es kalte Pommes und ein Sandwich.

2025-11-20 • via Nuitee
A
Annemarie • couple • nl
7
Comfortabel verblijf dichtbij bezienswaardigheden
Pros:

Wij hadden een kamer in het nieuwere gedeelte. Zeer ruime en schone kamer met groot, zeer comfortabel bed. Goede verlichting. Goede badkamer. Ontbijt in orde. Zeer lekkere omelet.

Cons:

Geen warme douche.

2025-11-14 • via Nuitee
W
Wim • extended_group • nl
8
Central, lot of restaurants, ATM etc
Pros:

The very very friendly staff. They were really interested and took care of reserving our fast boat tickets the next day
Also breakfast at 06:30 was no problem!

Cons:

Nothing

2025-09-04 • via Nuitee
S
Syamsul Nazmi • extended_group • my
6
Breakfast need to upgrade
Pros:

We were given new wing

Cons:

Hotel was very low occupancy. Only me n friends are occupying the hotel 😅

2025-08-27 • via Nuitee
T
Thomas Buys • extended_group • be
7
Pros:

Clean

Cons:

Very basic breakfast, poor wifi

2025-07-27 • via Nuitee
P
Philipp • group • de
6
Pleasant
Cons:

Some mold on the walls. The worst pillow I have ever had. Equipment an Air conditioner are old.

2025-06-29 • via Nuitee
B
Bertram • young couple • de
3
The hotel's good days are long gone
Pros:

The room itself was clean and in ok condition. The staff was friendly and engaged. The breakfast is brought to your room, it was also ok.

Cons:

This place needs some serious renovation. In some places the plaster is falling off the ceiling. It's huge, but it looks like most of the rooms aren't used at all. Not the best hotel in Banda Aceh.

2025-06-15 • via Nuitee
M
Muhammad • young couple • my
7
Good
2025-05-06 • via Nuitee
H
Husnin • review category business travellers • my
7
Good
Pros:

Location is good, close to shops and not too far from Masjid Raya Baiturrahman. Staff is friendly.

Cons:

The pillow is too high. We thought breakfast is buffet, but sent to the room. Same menu every day, ie nasi goreng. By the 3rd day, we dont have anymore mood to eat. Lucky we stayed for only 3 nights.

2025-03-12 • via Nuitee
N
Nicola • solo traveller • it
10
Exceptional
2025-02-26 • via Nuitee
N
Nor • family with young children • my
9
Great
Pros:

Clean. Good location and the staff are so great. Having misunderstanding regarding the breakfast arrangements but they solve it professionally. Breakfasts very nice. Definitely will come back.

2025-02-17 • via Nuitee
S
Syafiqah • with friends • my
10
Exceptional
Pros:

I love all, friendly staff, good facilities and delicious food ❤️

2025-01-27 • via Nuitee