Acar Airport Hotel Plus

Hotels
5.8 (146 reviews)
Nene Hatun Mahallesi Fatih Caddesi No: 312 Arnavutköy / İSTANBUL , Arnavutköy , tr

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable price
Cons:
Cleanliness issues
Poor food quality
No hangers available

Categories

Cleanliness
3.38
The room was reported to be not clean and had issues with bedding.
Service
8.35
The staff was friendly and attentive, providing good service.
Location
7.39
Conveniently located near the airport and public transport.
Room Quality
4.34
Issues with room quality included broken bed and unclean conditions.
Amenities
5.37
Limited amenities such as no hangers in the wardrobe.
Value for Money
7.33
Reasonable price for a basic hotel, but service was inconsistent.
Food and Beverage
3.38
Breakfast was poorly rated with limited options.
Overall Experience
6.85
Mixed experience but highlighted friendly staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 12:48

Property Description

Convenient Location:
Situated just 17 km from Istanbul Airport, Acar Airport Hotel Plus offers easy access to the airport for travelers.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms with city views, equipped with amenities such as a TV, wardrobe, desk, and kettle for added comfort.

Diverse Breakfast Options:
Start your day with a delicious breakfast including vegetarian, vegan, and halal options, ensuring a satisfying meal for every guest.

Book your stay at Acar Airport Hotel Plus for a convenient and comfortable experience.

Check-in and check-out hours:

Location

Guest Reviews

5.8
Based on 146 reviews
Cleanliness: 3.38
Service: 8.35
Location: 7.39
Room Quality: 4.34
Amenities: 5.37
Value for Money: 7.33
Food and Beverage: 3.38
Overall Experience: 6.85
D
Daniela solo_traveller cz
3
Pros:

Personál se snažil komunikovat přes překladač.

Cons:

Pokoj mi nepřišel čistý, na hotelu skoro nemluvili anglicky, naúčtovali mi vyšší cenu než byla uvedena na booking, Na pokoji nebyl povlečený polštář ani peřina. Matrace byla proleželá, opravdu důlek. Na WC byl pouze kousek toaletního papíru. Druhá postel byla jen matrace na zemi. Snídaně, co měla být self-service, byla jen hranolky (napůl ledové a napůl vařící), malý trojúhelník sýra, marmeláda, čokoláda med a vajíčko. A pečivo. A čaj v papírovém kelímku. Ani bezpečnost mi nepřišla ok, byl na dveřích řetěz, ale moc jsem tomu nevěřila. Ale na letiště jede taxík (ne jejich odvoz za cca 200Kč.

2025-12-17 via Nuitee
C
Celil couple tr
10
close to the airport, comfortable, friendly people
Pros:

With the recent change of management, I found the hotel even more beautiful than the photos. I'd like to thank the reception staff for their exceptional attention to every little issue. I wasn't expecting such a great stay for this price. The new hotel manager is incredibly attentive to his guests, and everyone is always smiling and smiling. Thank you.

2025-12-02 via Nuitee
A
Argo solo_traveller ee
2
Ei usu lubadusi
Pros:

Ligiduses palju erinevaid söögi kohti ja poode.

Cons:

Personaal võttis 30€ hommikuse transfeer teenuse eest.
Seda teenust ma ei saanud.

2025-12-01 via Nuitee
İsmet couple tr
10
2025-11-04 via Nuitee
R
Rufino couple mx
10
Was good
Pros:

Worth every penny!

2025-11-04 via Nuitee
H
Hameed Naser solo_traveller ae
8
Pros:

Good

Cons:

Non

2025-10-31 via Nuitee
D
Dmytro solo_traveller fr
1
2025-10-24 via Nuitee
Y
Yabiao solo_traveller cn
5
Cons:

I have already paid through booking.com, but the receptionist keeps saying that they have not received the payment. This is very strange.

2025-10-15 via Nuitee
L
Ljiljana couple rs
3
2025-08-29 via Nuitee
P
Pavel solo_traveller ru
9
Pros:

Close to airport, reachable by public transport. Very good value for money. A very basic but nice hotel for one night layover between flights

Cons:

Wardrobe was empty, couple of hangers would be nice to have

2025-08-17 via Nuitee
Y
Yusuf solo_traveller no
10
Harika
Pros:

Celil Bey’e ilgi ve alakalarından dolayı teşekkür ediyorum.

2025-07-25 via Nuitee
C
Chamsennahar Essouktani family_with_children es
5
Good
Pros:

The staff was nice, the rooms were comfortable, we stayed just one night because we had stopover, it’s near the airport

Cons:

We didn’t had light in the bathroom, and the bed was a bit broken

2025-07-06 via Nuitee
K
Konstantin solo_traveller ru
5
2025-07-02 via Nuitee
A
Abdulfattah young couple se
6
Pleasant
Pros:

Nothing as we thought.

2025-06-18 via Nuitee
D
Dzuy young couple us
1
Bad
2025-06-06 via Nuitee
V
Vladimir solo traveller by
3
To rest one night during a layover is normal. Internet in the room did not work at all.
Pros:

To rest one night during a layover is normal.

Cons:

Internet in the room did not work at all. I was offered an excursion to Istanbul and plus payment for a transfer 300 dollars total. But more than 640 dollars were withdrawn from my card. And they still have not returned my money.

2025-06-05 via Nuitee
S
Sandy review category business travellers co
8
Very good
Pros:

Near airport

2025-06-01 via Nuitee
A
Ashish young couple gb
1
Terrible Experience – Forced to Pay Twice, Abused, and Threatened
Pros:

Terrible Experience – Forced to Pay Twice, Abused, and Threatened

Cons:

We had a confirmed and prepaid booking through Booking.com for 2 rooms with breakfast on 21 May 2025 (Booking Ref: 4423992209). The hotel refused to acknowledge our reservation, even after showing them the confirmation email and proof of online payment (€52.80) 2 weeks before the check-in dates

Instead, we were forced to pay $100 in cash late at night , The staff very rudely told us to pay cash or leave the hotel doesn't matter you have booked online , They told us the online payment would be refunded, which has not happened. They also refused to return $22 in change, saying they had no cash and wrote a note promising a refund next morning when check out—which was also not done.

When I questioned why we had to pay again, they said, “You paid Booking.com, not me,” and became aggressive, abusive, and even pushed and threatened us. This behavior was shocking and completely unacceptable.

This was one of the worst hotel experiences we’ve had anywhere. The staff was unprofessional, dishonest, and threatening, and this place should not be listed on reputable platforms like Booking.com. I have proof of online payment, cash receipts, and video evidence of the incident and have raised a formal complaint with Booking.com.

Avoid this hotel at all costs. Not worth the risk, especially if you’re arriving late or traveling with family. Hoping for a full refund and accountability from both the hotel and Booking.com.

— Ashish Desai and Bharat Dhanani

2025-05-31 via Nuitee
X
Xhorlali solo traveller gh
9
My stay was good
Pros:

The location is good but was never served breakfast

2025-05-20 via Nuitee
M
Mariya solo traveller kz
1
Bad
Cons:

I was charged twice more via booking. I was staying only one, but I was charged as for two visitors. The workers of the hotel promised to refund money, but they didn't refund. Cheaters

2025-05-15 via Nuitee