Al Hidayah Towers Hotel

Hotels
•
Accor
8.6 (11837 reviews)
6722 Al Hedaya، 3995, Makkah 24242, Saudi Arabia , Makkah , sa

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Amenities
Value for Money
Cons:
Shuttle service
Room issues
Distance from Haram

Categories

Cleanliness
8.15
Several reviews noted issues with room cleanliness and outdated bedding.
Service
9.15
Staff received praise for professionalism, warmth, and helpfulness.
Location
8.15
Location is convenient but far from Haram, noted as a downside.
Room Quality
8.65
Rooms are described as comfortable but had issues that needed addressing.
Amenities
8.65
Hotel offers good amenities including quick room service.
Value for Money
8.65
Considered good value for the services provided.
Food and Beverage
8.65
Food options available nearby but not explicitly mentioned in reviews.
Overall Experience
8.75
Overall positive stays contributed to a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Convenient Location:
Al Hidayah Towers Hotel, located in Makkah, is within close proximity to key landmarks such as Masjid Al Haram and Hira Cave, making it an ideal choice for pilgrims and tourists.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom. The hotel also offers family rooms, ensuring a comfortable stay for all guests.

Exceptional Services:
With a concierge service, free shuttle service, and multilingual staff fluent in Arabic, English, Hindi, and Indonesian, guests can expect personalized assistance and a warm welcome throughout their stay.

Book your stay at Al Hidayah Towers Hotel now for a memorable and hassle-free experience in Makkah.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for SAR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 11837 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
M
Muhannad • couple • sa
5
Pros:

صراحة الشيء الجميل فيها القيمة ، والنظافه جميلة لا بأس فيها تعتبر نظيفة

Cons:

لم يعجبني الموقع بين ابراج وزحمة غير طبيعية ، الباصات تقفل دايم مدخل المواقف السفلية ، البرج يعتبر قديم وليس جديد

2026-03-22 • via Nuitee
M
Mohamed musthak • extended_group • gb
1
2026-03-21 • via Nuitee
H
Hasan • solo_traveller • tr
10
Pros:

Temiz, yeni ve düzenli bir otel. Çalışanları ilgiliydi. Teşekkür ederim. Tekrar kalmayı tercih ederim. Teşekkür ederim.

2026-03-21 • via Nuitee
A
Almeseri • family_with_children • sa
8
سوف اكرر الزياره للمكان
Pros:

النظافه والباركنج للسياره

Cons:

ادوات الحمام غير كامله

2026-03-21 • via Nuitee
ابو أسامه • couple • sa
7
2026-03-21 • via Nuitee
A
Ali • couple • sa
5
Not Recommended
Pros:

Restaurants, shops nearby , Free Parking

Cons:

Buses not available before Salah, Very bad internet

2026-03-21 • via Nuitee
A
ahmed • couple • eg
7
2026-03-21 • via Nuitee
M
Mohmed • solo_traveller • sd
10
2026-03-21 • via Nuitee
S
Sait • extended_group • sa
9
2026-03-21 • via Nuitee
A
AKHTER • solo_traveller • pk
10
Pros:

Good

Cons:

Nothing

2026-03-21 • via Nuitee
عبدالعزيز • solo_traveller • sa
7
2026-03-21 • via Nuitee
M
Mrs Durrani • solo_traveller • gb
5
Pros:

Only shuttle service but on eid day it was disappointing worse. When it's rush of ppl staff must facilitate women n children first. The boys were rushing n jumping over the women n children. We were unable to get on the bus towards hotel. It was v v v bad experience I had ever. There was no transport even no taxi and busses were small and boys rushed n filled every buss coming n women kids old disable hv to wait long. Shuttle staff must improve service according to the disability ppl first. Women first. Families first then single male come in end.

Cons:

Eid day shuttle service experience was bad. Women must first.

2026-03-21 • via Nuitee
S
Sameer • family_with_children • bh
10
Overall it’s affordable and good choice
Pros:

It’s clean

Cons:

It’s just far from harram

2026-03-21 • via Nuitee
M
Mohammed • solo_traveller • sa
9
2026-03-21 • via Nuitee
M
Majid • couple • sa
9
2026-03-21 • via Nuitee
H
Hamza • couple • sa
9
2026-03-21 • via Nuitee
M
mmdooh • solo_traveller • sa
5
2026-03-21 • via Nuitee
N
Nosheen • family_with_children • pk
8
2026-03-21 • via Nuitee
رايد • couple • sa
10
2026-03-20 • via Nuitee
R
rashid • extended_group • tr
1
2026-03-20 • via Nuitee