JOIA Aruba by Iberostar

Hotels
Iberostar Hotels & Resorts
9.2 (232 reviews)
J.E. Irausquin Boulevard , Palm-Eagle Beach , aw

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Fantastic service
Great amenities
Cons:
Beach service needs improvement
Overcharging was an issue

Categories

Cleanliness
9.13
Rooms are pristine and airy, with a gorgeous beach experience.
Service
9.6
Staff members are genuinely welcoming and eager to help, with excellent service noted.
Location
9.14
New hotel close to beautiful beaches, though not directly on the beach.
Room Quality
9.09
Beautifully designed rooms with gorgeous finishes.
Amenities
9.32
Great facilities and beach services with chairs and umbrellas provided.
Value for Money
8.88
Some billing issues noted, but value appears aligned with hotel quality.
Food and Beverage
9.13
Breakfast is excellent, with enjoyable dining options.
Overall Experience
9.3
Guests had a fantastic time and are eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:27

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with air-conditioned rooms and free WiFi, some offering stunning sea views.

Gourmet Dining Experience
Savor exquisite dishes at the hotel's restaurant and enjoy refreshing drinks at the bar.

Convenient Location
Located just steps away from Eagle Beach, with easy access to nearby attractions and the airport.

Ready to experience luxury in Palm-Eagle Beach? Book your stay at JOIA Aruba by Iberostar now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 232 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.32
Value for Money: 8.88
Food and Beverage: 9.13
Overall Experience: 9.3
F
Federica solo_traveller us
9
2026-06-26 via Nuitee
M
MC120 solo_traveller ar
1
Si te olvidas algo en la pileta te lo pueden robar.
Pros:

El lugar es espectacular.

Cons:

Me deje un termo en la pileta y me lo robaron. A pesar de que el hotel tiene cámaras x todos lados, el personal no fue capaz de decirme q había pasado ni darme alguna otra respuesta. Esto arruino toda la experiencia.

2026-06-22 via Nuitee
P
Patricia solo_traveller ar
10
Pros:

Exelente muy buena la comida

2026-06-21 via Nuitee
M
Margot couple br
10
Excelente
Pros:

O hotel é lindo, o quarto é ótimo e a limpeza excelente.. limpam os quartos de manhã e à tardezinha trazem água gelada e chocolate, além de arrumarem a cama para a noite..

2026-06-21 via Nuitee
G
Giovana couple co
9
Excelente opción en Aruba.
Pros:

Excepcionalmente limpio.
Excelente ubicación: zona bonita, turística pero muy tranquila.
Diseño y decoración: muy bonito, moderno, elegante, discreto.
Desayuno muy bueno.
El internet.
La playa súper linda, amplia y tranquila.

Cons:

El hotel no está en primera línea de la playa, para ir hay que cruzar una vía pública, aunque de muy baja circulación.

2026-06-16 via Nuitee
K
Kim couple us
8
Overall very good experience. We would go back to this resort.
Pros:

Very Clean, rooms beautifully designed and very comfortable, fitness equipment well maintained. Beach chairs and canopies are very comfortable.

Cons:

Things that can be improved. Dining experience was good but not exceptional.
Brunch was good. Evening music was ok.

2026-06-16 via Nuitee
M
Macarena family_with_children py
10
Loved our stay
Pros:

Loved the hotel design and decor, beautiful beach (less crowded than Palm Beach), the best breakfast ever, great café, cleanliness, staff. They had our room ready for early check in.

Cons:

Not so practical, needs more trash cans for example, elevator to the ground floor is on one side of the hotel only.

2026-06-15 via Nuitee
A
Abilio Manuel solo_traveller xa
10
Passeio perfeito
Pros:

Toda a estrutura do hotel, café da manhã muitíssimo ótimo, piscinas perfeitas, acesso à praia tranquilo, local do hotel muito centralizado...

Tudo muito perfeito!!

2026-06-15 via Nuitee
W
william couple us
10
Amazing. Be back soon
Pros:

Everything was clean , pools were great
Great view , breakfast was amazing too

Cons:

Nothing

2026-06-15 via Nuitee
A
Anett family_with_children us
10
2026-06-12 via Nuitee
E
Eduardo couple ar
10
Pros:

Playa espectacular

2026-06-10 via Nuitee
N
Natalia couple co
10
2026-06-09 via Nuitee
M
Mauro solo_traveller ar
9
Pros:

Instalaciones y comodidades

Cons:

Falta ducha y más servicios en playa

2026-06-01 via Nuitee
B
Breon couple us
6
The resort is pricey and sells pricey food and drinks. It’s not a lively resort, the staff was super nice but the swim u
Pros:

The place was brand new and had a nice design.

Cons:

Our room would sometimes have a strong mold or mildew smell as if extra moisture was in the room. We told them about the smell when we checked in and they sent extra air freshener that didn’t help.

2026-05-31 via Nuitee
K
Karen couple br
10
2026-05-25 via Nuitee
P
Pauline family_with_children fr
8
Hôtel de luxe mais décevant
Pros:

L’hôtel est très beau. Nous avons eu une grande chambre avec vue partielle sur la mer. Le grand balcon avec une baignoire balnéo était top. Le petit déjeuner royal.

Cons:

Les jets de la baignoire balneo ne fonctionnaient pas, ce qui a supprimé l’effet waouh escompté. Le personnel à la plage était antipathique et a refusé de nous donner un parasol supplémentaire pour notre bébé. La serveuse au bar du rooftop ne m’a bizarrement jamais apporté la carte des cocktails demandée de sorte que nous avons du partir au bout de 20 minutes sans avoir rien bu. Bref, le personnel, mis à part à la réception et le voiturier, n’était pas du tout serviable. Les équipements ne fonctionnent pas parfaitement et il n’y a pas assez de matelas à la piscine. Pour un hôtel de ce standing et de ce prix, c’est très regrettable.

2026-05-25 via Nuitee
E
Elisa family_with_children us
10
2026-05-24 via Nuitee
K
Kashondre extended_group us
10
2026-05-24 via Nuitee
E
Eduardo solo_traveller ar
8
2026-05-24 via Nuitee
T
Thomas couple us
10
Excellent stay at a beautiful resort with great staff, clean facilities, and an amazing location on Eagle Beach.
Pros:

The resort was beautiful, modern, and very clean. The location on Eagle Beach was excellent, and the staff was friendly and attentive throughout the stay. The rooms were comfortable, the pools and facilities were well maintained, and the overall atmosphere was relaxing and upscale.

Cons:

Nothing major to complain about — overall a great experience.

2026-05-21 via Nuitee