JOIA Aruba by Iberostar

Hotels
•
Iberostar Hotels & Resorts
9.2 (188 reviews)
J.E. Irausquin Boulevard , Palm-Eagle Beach , aw

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Fantastic service
Great amenities
Cons:
Beach service needs improvement
Overcharging was an issue

Categories

Cleanliness
9.13
Rooms are pristine and airy, with a gorgeous beach experience.
Service
9.6
Staff members are genuinely welcoming and eager to help, with excellent service noted.
Location
9.14
New hotel close to beautiful beaches, though not directly on the beach.
Room Quality
9.09
Beautifully designed rooms with gorgeous finishes.
Amenities
9.32
Great facilities and beach services with chairs and umbrellas provided.
Value for Money
8.88
Some billing issues noted, but value appears aligned with hotel quality.
Food and Beverage
9.13
Breakfast is excellent, with enjoyable dining options.
Overall Experience
9.3
Guests had a fantastic time and are eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:27

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with air-conditioned rooms and free WiFi, some offering stunning sea views.

Gourmet Dining Experience
Savor exquisite dishes at the hotel's restaurant and enjoy refreshing drinks at the bar.

Convenient Location
Located just steps away from Eagle Beach, with easy access to nearby attractions and the airport.

Ready to experience luxury in Palm-Eagle Beach? Book your stay at JOIA Aruba by Iberostar now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 188 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.32
Value for Money: 8.88
Food and Beverage: 9.13
Overall Experience: 9.3
A
Alfredo • couple • ar
9
2026-04-25 • via Nuitee
S
Sue • extended_group • us
10
Overall our family had a great time. Will definitely stay at this site again.
Pros:

Our family vacation was excellent. The amenities are awesome. The food is outrageous. The service is excellent. Housekeeping is impeccable. The staff goes above and beyond ensuring your stay is carefree.

Cons:

The drink and food service on the beach was lacking. The lounge chairs and umbrellas on the beach were also lacking. They tried to accommodate our group of six (four chairs and two umbrellas) just wasn’t enough.

2026-04-22 • via Nuitee
E
Eugene Zwarycz • couple • us
4
Dissapointment
Cons:

The wrist band for the room lock failed on more than on occasion and the lock had to be replaced and the wrist band still did not work!
When looking at the final bill at checkout, EVERY DATE was incorrect for all resort charges, indicating dates from 06-04-2026 to 10-04-2026 while my stay was 04-06-2026 to 04-10-2026.
This will be reported to the Aruba Travel

2026-04-21 • via Nuitee
T
Tabetha • couple • us
10
It was a relaxing, pampered, oasis!
Pros:

Everything was excellent from arrival to departure! We will be back!

2026-04-20 • via Nuitee
F
Felipe • family_with_children • br
10
Um paraíso moderno
Pros:

Quartos novos e modernos. Banheira na sacada com vista fenomenal da praia de Aruba.
Restaurantes do hotel são ótimos, assim como as piscinas.

Cons:

Todo dia tem musica ao vivo até as 10 da noite. O palco fica no meio do hotel. Pessoalmente achei o volume alto e para quem acorda cedo para curtir Aruba pode incomodar um pouco.
Eu estava com um bebê então conversei com o time na recepcão. Foram extremamente solicitos e nos mudaram para um quarto mais afastado do palco.

2026-04-19 • via Nuitee
L
Leticia • couple • br
10
Fomos de lua de mel e foi maravilhoso! Recomendo o all inclusive
Pros:

A estética é linda! O hotwl é muito novo, muito bem decorado, os quartos são lindos, confortáveis, bem limpos. A comida muito saborosa, atendimento bom. Praia linda com atendimento do hotel na praia. Hotel bem localizado, porém não é tão perto dos centros comerciais.

Cons:

Ar condicionada forte nos salões.

2026-04-17 • via Nuitee
S
Spence • family_with_children • us
9
2026-04-17 • via Nuitee
A
Amin • couple • us
5
This could be a very nice property if practical. The only way to our room was through the cafeteria.
Pros:

Location and layout

Cons:

1. Very expensive at over $1,000/night
2. Jacuzzi in the balcony - impractical and the jets are not connected
3. Hot water pool - very dirty and no hot water - same temperature as the regular pool
4. Staff are not trained to clear plates and cups from breakfast tables BEFORE spending time setting tables
5. Suite was spacious but not well laid out. Bedside tables did not have drawers - bed should be pushed back and couch in front if you choose to watch TV other than from the bed.

2026-04-10 • via Nuitee
L
Luis Rodríguez • couple • gt
10
¡El Mejor!
Pros:

La ubicación es la mejor de Aruba

Cons:

No lo puedo recordar

2026-04-09 • via Nuitee
L
Leshaun • couple • gy
9
2026-04-08 • via Nuitee
V
Vasundhara • couple • in
8
Nice property, great beach. Service can be better
Pros:

Clean property. Beautiful beach

Cons:

It’s designed to cater to American customers and they expect you to tip them even for the most basic services even when the service is bad.

In general I quite pressured during meals because I take my time to eat and don’t pile my plate with stacks of food (unlike many people do in a buffet).

But they always seemed to be in a hurry to clear the plates and hand you the bill. That was really annoying. On 3 separate occasions I had to tell them I wasn’t done yet.

I guess if you’re from the US, you will like it but if you’re going from Europe it can be a bit annoying.

2026-04-06 • via Nuitee
A
Ana • couple • co
10
Descanso espectacular!
Pros:

Las instalaciones , lahabitacion frente al mar espectacular. Excepcional habitación . El mar es un sueño el personal muy querido! Desayuno , el mejor! Comidas de restaurantes deli! Personal de la playa adorados!!

Cons:

Algunas noches el ruido de la música

2026-03-30 • via Nuitee
A
Ana Carmen • couple • us
10
Better than expected
Pros:

The rooms weee so big and beautifully decorated. Beach bags and towel and glass bottles of water were provided. The bathtub on the balcony was amazing!

Cons:

Nothing

2026-03-24 • via Nuitee
I
Isabelle • family_with_children • br
10
Perfeito
Pros:

Muito bom! Tudo limpo e cheiroso

2026-03-23 • via Nuitee
A
Alexandre • couple • br
10
Perfeito
Pros:

Conforto. Praia. Restaurantes

Cons:

Nada

2026-03-21 • via Nuitee
L
Lumir • couple • cz
9
2026-03-21 • via Nuitee
M
Marcote • couple • ar
9
Pros:

Instalaciones, atencion, ubicacion, limpieza

Cons:

Me gusto todo.

2026-03-19 • via Nuitee
H
Hill • couple • us
10
2026-03-15 • via Nuitee
L
Lucy • family_with_children • be
6
2026-03-12 • via Nuitee
D
Dirlene • couple • br
10
Férias perfeita no Caribe
Pros:

Hotel sofisticado com uma decoração maravilhosa.
Funcionários extremamente solícitos, fizeram de tudo pra tornar nossa estadia ainda mais especial!

2026-03-11 • via Nuitee