Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Difficult location

Categories

Cleanliness
5.25
Several mentions of poor cleanliness and issues with filthy rooms.
Service
8.75
Multiple reviews highlighted friendly and attentive staff.
Location
6.25
Mentioned as remote and challenging to reach, but some guests appreciated the peacefulness.
Room Quality
6.75
Mixed reviews, with some guests enjoying the rooms while others faced issues.
Amenities
7.25
Amenities met basic needs but were criticized in some reviews.
Value for Money
6.25
Concerns about pricing and perceived value for the quality provided.
Food and Beverage
8.25
Many guests enjoyed the food, describing it as home-like and delightful.
Overall Experience
7.25
General mixed sentiment, with some experiences being excellent but others significantly lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:24

Property Description

Luxurious Accommodation with Scenic Views
Experience 5-star comfort at THE JACKS HILLTOP RESORT KODAI, nestled in Kodaikānāl. Each room features elegant decor, private bathrooms, and some with balconies offering stunning city views.

Amenities for Leisure and Relaxation
Unwind in the garden, enjoy free private parking, or let your children have a blast at the playground. With a terrace to soak in the surroundings and a restaurant serving delectable meals, your stay is bound to be memorable.

Concierge Services and Tour Arrangements
Benefit from a helpful concierge service ready to assist you, and explore the area with ease as the hotel organizes tours for guests. Whether it's Bear Shola Falls or Kodaikanal Lake, adventure awaits just a short distance away.

Book now at THE JACKS HILLTOP RESORT KODAI for an unforgettable getaway in Kodaikānāl.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 384 reviews
Cleanliness: 5.25
Service: 8.75
Location: 6.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 7.25
S
StanTech • extended_group • in
10
great
Pros:

Great Stay Here In Kodaikanal and Staffs Were Also Good

Cons:

nothing

2026-10-17 • via Nuitee
A
Arputharaj • couple • in
10
2026-10-16 • via Nuitee
L
Leelavati • family_with_children • in
5
It was the okay kind of experience but the place was good.
Pros:

The location is good and food is also okay

Cons:

Rooms are very old and there was a fungus on wood and also it was smelling. As a reason we have to upgrade the rooms in that also one of the room has a same problem. And we have been overcharged due to booking on booking.com.

2026-10-14 • via Nuitee
J
Jayanthi • family_with_children • in
7
2026-10-11 • via Nuitee
S
Shanmuganand • family_with_children • in
5
Worst.. I would have booked better place to stay
Pros:

Nothing

Cons:

While booking it was asking for my kids details.. but the room was small and bed too with no space for 2 adults and 2 kids . When I checked in, only person was there to hand over the key and collect money.. no extra bed and even if they provide, no space to put that extra bed . Also, when I asked for invoice they told it will be sent in WhatsApp.. so far I haven't received it..

2026-09-18 • via Nuitee
P
pillai • solo_traveller • in
7
Pros:

The ambiance was nice. Staff was good 👍🏻

Cons:

The way to the resort was very bad.

2026-09-04 • via Nuitee
A
Ansar • solo_traveller • in
7
Pros:

View, location and staff behavior

Cons:

Cleanliness

2026-09-01 • via Nuitee
J
Jubin • solo_traveller • in
2
Pros:

View is good..

Cons:

Booked 2 rooms for 5 adults and 2 children...since the space was not enough to sleep..we asked for extra bed.. annd they charged Rs.500. extra for the bed.

2026-08-27 • via Nuitee
M
Mereena • solo_traveller • in
9
Pros:

The rooms were very comfortable and had beautiful views. Facilities are amazing.

Cons:

The bathroom space is too small.

2026-08-24 • via Nuitee
G
Guru Prakash • solo_traveller • in
10
Pros:

Stay was Good....Staffs were very Friendly... Especially stanley was very good in taking care...

Cons:

Roads were not good....

2026-08-24 • via Nuitee
D
DAVID M • solo_traveller • in
4
Pros:

The location road danger Road

Cons:

Room okay the location not comefortable car driving

2026-08-15 • via Nuitee
S
shaji • solo_traveller • in
10
good property and service staff also good
Pros:

good property

Cons:

good property

2026-08-03 • via Nuitee
S
Sarath • solo_traveller • in
1
Pros:

Hospitality is not good and more over the rooms are not clean and hygienic as shown in the picture

2026-07-20 • via Nuitee
C
Cs • family_with_children • in
1
The lack of service, poor management, and inadequate amenities made our stay extremely uncomfortable
Pros:

Nothing, waste of money.

Cons:

⭐ 1/5

Very disappointing experience. The hotel is located far from the city, making it quite inconvenient for travelers. We arrived for a pre-arranged late check-in around 11:00 PM, but there was no staff available to assist us. We were left to manage everything ourselves, including carrying our luggage.

To make matters worse, basic amenities were missing or not functioning properly. There was no drinking water provided, and the water heater was not working. These are essential facilities that any hotel should ensure are available to guests.

2026-07-13 • via Nuitee
V
vinod • solo_traveller • in
4
Pros:

Non igenic rooms

Cons:

Only view is good all are waste

2026-07-12 • via Nuitee
R
ROY • solo_traveller • in
5
2026-07-10 • via Nuitee
R
ragavan • solo_traveller • in
9
Pros:

Very nice i like that villa

2026-06-25 • via Nuitee
Y
Yashaswini • family_with_children • in
2
2026-06-17 • via Nuitee
R
Ribish • solo_traveller • in
7
2026-06-11 • via Nuitee
B
Brittlee • solo_traveller • in
10
2026-06-10 • via Nuitee