Romantik Hôtel l'Etoile

Hotels
8.2 (558 reviews)
rue du Centre 21 , Charmey , ch

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Beautiful location
Cons:
Cleanliness issues
High dog fees
Issues with mattress quality

Categories

Cleanliness
7.59
Some mentions of unclean factors, such as a broken shower door and a lack of proper cleaning (e.g., beds not made).
Service
8.56
Staff described as friendly and accommodating by multiple reviewers.
Location
8.6
Centrally located; convenient for exploring the area.
Room Quality
8.05
Decor and comfort are generally praised, but some issues with mattress quality.
Amenities
8.08
Missing items like a wardrobe and hot water/tea options, though breakfast quality was noted.
Value for Money
7.84
Concerns about breakfast cost and charging for dog accommodation; perceived as a bit high.
Food and Beverage
8.29
Generally good breakfast and dining experiences noted, though some variety and pricing points questioned.
Overall Experience
8.56
Most reviews indicate a positive overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:47

Property Description

Historic Charm
Romantik Hôtel l'Etoile, nestled in the heart of Charmey village, offers a unique stay in a beautifully restored 17th-century building.

Gastronomic Delights
Indulge in regional and seasonal cuisine at the on-site restaurant and brasserie, and start your day with a generous breakfast buffet.

Outdoor Adventures
Explore the picturesque surroundings with mountain biking and hiking trails at your doorstep, while the Vounetz ski area is just a short 5-minute walk away.

Ready to experience the charm of Romantik Hôtel l'Etoile? Book your stay now and create unforgettable memories.

Important information:

Please note that on Sundays the restaurant is open from 16:00.

The restaurant is closed all day on Mondays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 558 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 8.56
S
Stephan solo_traveller ch
7
2026-07-25 via Nuitee
S
Shonagh couple gb
8
2026-07-25 via Nuitee
C
Christian couple ch
9
Pros:

C’est très joli et confortable

Cons:

Le bruit de la route, malgré les fenêtres fermées.

2026-07-25 via Nuitee
D
Daniel couple ch
9
Super Aufenthalt, gutes Preis-Leistungs-Verhältnis.
Pros:

Die Lage ist für Benutzer:innen von öffentlichem Verkehr für Wanderungen und Ausflüge ideal. Frühstück war sehr gut und umfangreich. Personal sehr freundlich und zuvorkommend. Sehr schöne und ruhige Umgebung. Einkaufs und Einkehrmöglichkeiten in unmittelbarer Umgebung. Schöne und stilvoll eingerichtet Räume, insbesondere auch Frühstücksraum. Sehr gute Verdunklungsmöglichkeiten für das Fenster.

Cons:

Wir hatten eher ein kleines Zimmer, was aber für den Preis OK war. Die Strasse vor dem Hotel kaum störend, da nachts bis auch einzelne Fahrzeuge ruhig und unser Fenster seitlich raus ging. Die Lüftung im Badezimmer geht aus (Verzögerung von gefühlt 5 bis 10 min) was nachts dann etwas Geräusche gibt.

2026-07-25 via Nuitee
V
Vreni couple ch
9
Pros:

Das Tüpfchen auf dem i waren die Meringues mit Doppelrahm auf dem sehr guten Frühstücksbuffet.
Das Hotel ist sehr schön renoviert, eine ideale Kombination zwischen Alt und Neu. Das Personal war sehr freundlich. Ich habe trotz teilweisem Auto/Töfflärm gut geschlafen.

Cons:

...dass es nur französischsprechende TV-Sender hat

2026-07-25 via Nuitee
P
Patrick couple fr
7
perfect but for heatwave
Pros:

The Hotel is as beautiful and lovely as in the photographs and as we expected. The staff were all wonderful, polite and professional. The rooms also are spacious and lovely. The small problem for us is that we stayed during unusually hot weather. As (understandably) there is no air-conditioning, we opened all the windows. As the hotel is on a significant road we were kept awake by traffic, so our nights sleep was not so great. But we would highly recommend this hotel otherwise!

Cons:

The Hotel is as beautiful and lovely as in the photographs and as we expected. The staff were all wonderful, polite and professional. The rooms also are spacious and lovely. The small problem for us is that we stayed during unusually hot weather. As (understandably) there is no air-conditioning, we opened all the windows. As the hotel is on a significant road we were kept awake by traffic, so our nights sleep was not so great. But we would highly recommend this hotel otherwise!

2026-07-25 via Nuitee
I
Irene solo_traveller ch
8
Zentral gelegen, romantisch, gemütlich, schöne Terrasse, freundliches Personal, leider Strassenlärm, Frühstück müsste im
Pros:

Romantisch mit viel Holz

Cons:

Der Strassenlärm.
Man müsste dringend Zone 30 umsetzen.

2026-07-24 via Nuitee
T
Thomas couple fr
9
Agréable
Pros:

Personnel, propreté, petit déjeuner.

2026-07-23 via Nuitee
B
Benoît couple ch
5
Belle chambre, mais sur la route, impossible de dormir fenêtres ouvertes.
Pros:

La demeure a du cachet. La région de Charmey.

Cons:

L’hôtel est directement sur la route. Très bruyant. Impossible de dormir la fenêtre ouverte. L’hôtel en a déjà été avisé.

2026-07-22 via Nuitee
S
Stephane extended_group ch
8
Hôtel sympathique en plein coeur du village
Pros:

En plein coeur du village, staff très sympathique.
Petit déjeuner copieux et avec des produits de la région.

2026-07-20 via Nuitee
M
Michal solo_traveller ch
8
2026-07-20 via Nuitee
A
aude solo_traveller uy
8
Pros:

Le confort et la propreté des chambres. Le petit déjeuner.

Cons:

Le restaurant

2026-07-20 via Nuitee
S
Schmid solo_traveller ch
8
2026-07-19 via Nuitee
G
Gaurasundar family_with_children ch
10
Great value in an idyllic location
Pros:

Cozy rooms, beautiful setting and attentive staff. Very close to the Gruyere baths and cable car.

Cons:

Nothing

2026-07-19 via Nuitee
A
Alyzée couple fr
6
Cons:

Accueil
Bruyant
Peu équipé pour un 3*
Chaleur

2026-07-19 via Nuitee
P
Patricia solo_traveller ch
9
Pros:

Le personnel est très agréable et serviable.
La décoration est très sympa style chalet.

2026-07-18 via Nuitee
A
Antonia couple ch
9
Empfehlenswertes Hotel mit Charme
Pros:

Sehr schönes und renoviertes Hotelzimmer, das Frühstück war fantastisch und hatte auch Fribourgerspezialitäten. Freundliches Personal.

Cons:

Es hatte keinen Ventilator oder Klimaanlage im Zimmer und mit offenem Fenster war die Hauptstrasse laut.

2026-07-18 via Nuitee
P
Pierre couple fr
10
Vraiment parfait ! À cinq minutes à pied, des bains de gruyère.
Pros:

La propreté, la proximité, et le professionnalisme et la bonne humeur du personnel

Cons:

Tout était très bien, peut-être un ventilateur durant l’été, mais c’est vraiment histoire de rentrer dans le petit détail.

2026-07-17 via Nuitee
C
Ching couple ch
10
2026-07-16 via Nuitee
C
Caroline couple ch
9
Hôtel historique de charme au cœur de Charmey.
Pros:

Parfait pour aller randonné ou faire du vélo dans la région. L’hôtel est bourré de charme, très confortable, au calme et à 5 minutes à pied de bains ! Le meilleur selon moi: le petit déjeuner avec des ingrédients maison. Nous avons dégusté de la cuchaule.

Cons:

La salle de bain était un peu petite mais cela est dû au fait que c’est un hôtel historique.

2026-07-14 via Nuitee