Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Dated rooms
Amenities need work

Categories

Cleanliness
7.45
Some guests noted rooms were not clean and bed bugs were a concern.
Service
9.45
Staff was described as friendly, accommodating, and attentive.
Location
9.45
Beautiful location with lovely views and nearby access to the beach.
Room Quality
8.45
Rooms are spacious and nicely appointed, although some were dated.
Amenities
7.95
Spa facilities need improvement, but dining options are good.
Value for Money
8.45
Guests felt they received good value for their stay considering the pricing.
Food and Beverage
9.45
Wide variety of excellent food options; breakfast was particularly praised.
Overall Experience
8.95
Overall, guests enjoyed their stay and had a relaxing experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:20

Property Description

Luxury Seaside Escape with Spectacular Views

Stylish Accommodations: Indulge in fluffy towels and quality feather bedding in our stylish bedrooms, many offering stunning sea views and equipped with modern amenities.

Leisure and Wellness: Enjoy our games room, swimming pool, gym, and spa for ultimate relaxation and entertainment during your stay.

Gastronomic Delights: Savor fresh local produce and seasonal menus at the Polurrian Restaurant while admiring the breathtaking views at Vista.

Immerse yourself in luxury at Polurrian on the Lizard, where every detail is designed to enhance your seaside getaway. Book now to experience the ultimate coastal retreat.

Important information:

Please note that the Polurrian Hotel does not accept American Express to guarantee a booking or for payment.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1215 reviews
Cleanliness: 7.45
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 8.95
P
Philip • couple • gb
8
After Christmas break
Pros:

Beautiful location, and a lovely place.
We had a very comfortable stay.

2026-01-28 • via Nuitee
L
Lucy • couple • gb
8
Amazing stay!
Pros:

Amazing food, really friendly staff and comfortable rooms!

Cons:

Spa is outdated but they are having a revamp soon

2026-01-20 • via Nuitee
M
Michael • couple • gb
10
2026-01-20 • via Nuitee
J
Jonathan • couple • gb
9
Fantastic hotel, perfect sea view location with own beach, comfortable rooms and the staff are very friendly.
Pros:

Beautiful location, sea view rooms are amazing. The restaurants also have full sea views.

2026-01-19 • via Nuitee
M
Marnie • couple • gb
9
2026-01-19 • via Nuitee
G
Graham • couple • gb
8
Relaxing and great views.
Pros:

Location is incredible, nice ambience, reasonable value for money.

Cons:

Rooms were great but annoying extractor fan on all night.

2026-01-19 • via Nuitee
J
Judi • couple • gb
8
Fabulous few nights of relaxation.
Pros:

The view is extraordinary - there is a 180 degree panoramic window that overlooks the sea - the view from the restaurant is gorgeous the sunsets at dinner are amazing - a different backdrop every night. However, the view from our room 122 was breathtaking. It's location is unrivaled. The staff are lovely - very helpful and friendly. We have been many times and will go again

Cons:

The public areas have become a bit 'Shabby Chic' and breakfast is a little too 'help yourself' but I would return in a heartbeat.

2026-01-19 • via Nuitee
C
Chloe • couple • gb
9
2026-01-19 • via Nuitee
C
Charlotte • family_with_children • gb
9
Lovely hotel in beautiful location
Pros:

Location

Cons:

Food and drink prices

2026-01-19 • via Nuitee
S
Sabha • family_with_children • gb
8
Pros:

The whole stay was fantastic. The staff were brilliant the location is beautiful.

Cons:

I requested a non dog friendly room as my sister had allergies but the hotel promised that this would be sorted for my stay but when I got there they were able to accommodate this as they started that the owner was visiting and he would be staying in the non dog friendly rooms during our stay and when I raised this with the general manager he stated that the room that had been allocated to myself had not had dogs in it for 2 months even though I had requested a room a non dog friendly room and was promised a non dog friendly room.
I was then informed that the hotel has a central reservations team and should not have told me that they would allocate me a non dog friendly room as the owner was using this on the dates I had booked

2026-01-19 • via Nuitee
T
Timothy • couple • gb
10
Delightful location and hotel with very hard working, friendly staff
Pros:

Position of the hotel offers a fantastic outlook to see. Decor and ambience is perfect for a relaxed holiday. Staff work very hard and are very friendly

2026-01-19 • via Nuitee
S
Sami • couple • gb
8
2026-01-19 • via Nuitee
M
Markus • couple • ch
8
2026-01-19 • via Nuitee
M
Madeline • family_with_children • gb
7
Great location and views. Could do with polishing around the edges to improve experience of stay.
Pros:

Location, good games room, beautiful views and gardens.

Cons:

Cleanliness needs improving, hotel public toilets and spa need updating. Villas need better finishing (eg. Faulty light switches, kitchen extractor fan not attached to a vent) and staff could be smarter dressed

2026-01-19 • via Nuitee
W
Walter • couple • at
8
Pros:

Frühstück sehr gut

2026-01-19 • via Nuitee
A
Andrew • solo_traveller • gb
7
Great location . Food was excellent. Staff polite and attentive
Pros:

Location and a good atmosphere

Cons:

Bedroom tired and not totally clean which was a little disappointing. TV reception poor.

2026-01-19 • via Nuitee
S
Shuluva • solo_traveller • gb
5
Stunning location, but service and staff tone could be warmer
Pros:

I stayed for 2 nights at the Polurrian on the Lizard. The surroundings are absolutely stunning, and the location is ideal for exploring the coast. My room had a lovely seaside view, was spotless, and the bed was very comfortable. The breakfast was also very nice. Lizard itself is absolutely beautiful, and the locals I met on my coastal walks were wonderfully kind and welcoming. One gentleman even taught me about the local Chough (“chuff”) birds. Overall, I’m very glad I visited the area.

Cons:

I didn’t feel all of the staff at the hotel were as welcoming as I would have hoped, with the exception of some members, some of the waiters, and the cleaning team, who were all lovely. Communication could be improved. I did feel there was a difference in the tone I was spoken to compared to other guests.

One example was at breakfast: a blonde waitress approached my table, simply said “Alright!” and started writing in her notepad — no greeting or “What can I get you?” as I heard her say to others. I ended up taking the lead and telling her my order just to move things along. It felt unprofessional, and perhaps unfamiliarity with how I dress played a part. I'm a visible muslim woman— but professionalism should be consistent regardless.

I also reported to the desk that my room window wouldn’t open. The receptionist was friendly and said she would report it to maintenance. In the meantime, I was told to use the fan in my room — but there wasn’t one anywhere. My room was extremely hot, and after trying for about 20 minutes, I finally managed to open the window myself, though I did hurt my finger in the process. It was either misinformation or perhaps my room simply didn’t have a fan.

I appreciate the hotel was busy due to a wedding and being fully booked in summer. However, I still noticed differences in how other customers were addressed compared to me. At check-in, I also felt a sense of surprise about my presence, which wasn’t the most welcoming start after travelling 6 hours alone. Unfortunately, by the end of my stay I didn’t feel comfortable enough to return to reception to retrieve a charger I accidentally left behind.

2026-01-19 • via Nuitee
S
Susan • couple • gb
9
We only stayed one night en-route to another place, but we did walk down the steps to the beach/cove
Pros:

Nice room with sea glimpses, sat in the grounds looking out to sea! Breakfast was very good, buffet style then cooked breakfast cooked to order, so very fresh!

Cons:

N/A

2026-01-19 • via Nuitee
D
David • couple • us
10
Great place.
Pros:

Excellent location, food and accommodation.

Cons:

Hard to get to by driving.

2026-01-19 • via Nuitee
B
Barbora • family_with_children • cz
9
Pros:

We loved the location/setting, views, garden, food, helpful staff.

Cons:

Some matters could have been handled in a more professional way by the staff. They seem to lack experience or training regarding level of service in a hotel restaurant.

2026-01-19 • via Nuitee