Atour X Hotel Shenzhen Luohu Dongmen Pedestrian Street

Hotels
8.5 (27 reviews)
15th Floor, Jiangnan Building, No. 2002, Middle Dongmen Road , Shenzhen , cn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Language barrier with staff

Categories

Cleanliness
7.89
Clean room mentioned; however, the negative sentiment about staff could reflect on the overall cleanliness perception.
Service
9.36
One staff member's kindness stood out greatly, complemented by a friendly team last year.
Location
8.9
Perfect location mentioned in the review.
Room Quality
8.35
Room clean, suggesting good quality.
Amenities
8.38
Facility described as amazing.
Value for Money
8.34
Standard quality for this hotel tier.
Food and Beverage
8.39
Standard quality for this hotel tier.
Overall Experience
8.36
Overall positive experience with noted pros.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:35

Property Description

City Views and Convenient Location
Experience breathtaking views of the city from Atour X Hotel Shenzhen Luohu Dongmen Pedestrian Street. Located just 3.6 km from Shenzhen Railway Station, our hotel offers easy access to key attractions like Shenzhen Convention & Exhibition Centre.

Modern Amenities and Comfortable Rooms
Relax in our well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Enjoy a cozy seating area, safety deposit box, and complimentary WiFi during your stay.

Exceptional Services and Dining Options
Indulge in delicious meals at our on-site restaurant or opt for convenient room service. Our 24-hour front desk is always available to assist you, ensuring a seamless and enjoyable experience at Atour X Hotel Shenzhen Luohu Dongmen Pedestrian Street.

Book now for an unforgettable stay in Shenzhen!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
IMPORTANT: Due to local regulations, is only able to accept guests who are Chinese nationals. Guests must present a valid PRC Identification Card at check-in. If you're not a Chinese national, please choose another property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 27 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
N
Nikolaos couple gr
10
Pros:

Perfect location next to the dogmam pedestrian area. Very friendly stuff

2026-02-09 via Nuitee
G
GUI YING extended_group sg
10
Pros:

Very good location. Just one road you reach dongmen

2026-01-15 via Nuitee
A
Andy family_with_children sg
6
Average hotel
Pros:

Location. Spacious room

Cons:

Smoke everywhere. Corridors, some rooms, lobby toilet. Insufficient washing machine/dryers. Check in time supposed to be 1500hr but rooms not ready!

2025-12-25 via Nuitee
N
NATHALIE extended_group fr
9
Pros:

Propre
Bon emplacement
Bien équipé

2025-12-16 via Nuitee
H
Hongwei Edwin couple sg
7
2025-12-05 via Nuitee
B
BAN TECK LAWRENCE couple sg
4
2025-11-14 via Nuitee
D
denise family_with_children ph
9
2025-11-03 via Nuitee
S
Siew-Im extended_group au
8
2025-11-03 via Nuitee
S
Siew Chen couple my
9
Pros:

All good beside the hotel entrance.

2025-09-07 via Nuitee
益弘 family_with_children tw
9
2025-08-13 via Nuitee
R
Rotem solo_traveller us
10
Pros:

I arrived there with a bad flu. One of the staff there, a sweet and kind young woman, noticed my illness and brought me hot ginger tea!!!! Melted my heart with kindness and I will never forget that gesture of kindness. I will book there at every opportunity in the future. The facility is amazing!

2025-08-05 via Nuitee
S
Stephane Simmat solo_traveller fr
8
Cons:

le staff ne parle que très mal anglais

2025-07-25 via Nuitee
L
Lai couple my
8
2025-07-23 via Nuitee
S
Siew Chen couple my
7
Pros:

Perfect location, room clean.

Cons:

Disappointed w the reception.

Last year during our staying the whole team so friendly especially the operation head.

2025-07-03 via Nuitee
F
Felix review category business travellers sg
10
Exceptional
2025-06-18 via Nuitee
T
Tze family with young children sg
10
Exceptional
2025-06-13 via Nuitee
S
Shiao review category business travellers sg
8
Very good
Pros:

Room was very comfortable, and had a plush feel which was very positive.

Cons:

There could be more seating in the lobby area. Toilets in the lobby area was not so nice.

2025-02-26 via Nuitee
C
Chan young couple my
8
Very good
2025-02-23 via Nuitee
W
Wen solo traveller sg
8
Very good
2024-12-06 via Nuitee
H
Herng family with young children my
9
Superb
2024-10-28 via Nuitee