Crystal Hotel Shanghai Lujiazui Oriental Pearl Tower

Hotels
•
Huazhu Hotels
8.3 (19 reviews)
No.8 Dongfang Road, Pudong New Area , Shanghai , cn

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Delicious breakfast
Good location
Friendly reception service
Cons:
Unpleasant check-in experience
Small rooms
Cleanliness concerns

Categories

Cleanliness
7.59
Some concerns about cleanliness and maintenance were mentioned, particularly regarding the shower and overall room conditions.
Service
8.56
Mixed sentiments; reception staff were noted for good service during check-out, but check-in was reported as slow.
Location
9.1
The location was positively highlighted as being good.
Room Quality
7.05
Some reviews indicated small rooms and issues with views and dampness.
Amenities
8.58
Amenities like breakfast, smart controls, and laundry service received positive feedback.
Value for Money
8.04
Value was considered fair based on the experiences shared.
Food and Beverage
9.09
Breakfast options were frequently praised as rich and varied.
Overall Experience
8.36
A generally pleasant experience with notable highlights in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:17

Property Description

Prime Location: Situated near iconic landmarks such as Shanghai World Financial Centre and Jin Mao Tower.

Comfort and Convenience: Enjoy air-conditioned rooms with modern amenities and attentive room service.

Abundant Facilities: Benefit from a fitness centre, free WiFi, and a restaurant on-site.

To secure your stay at Crystal Orange Hotel -Shanghai Oriental Pearl Binjiang for an unforgettable experience in Shanghai, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 19 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 9.09
Overall Experience: 8.36
P
Pascal • couple • lu
5
Pros:

La chambre était spacieuse suite à une réclamation de notre part, car nous avions demandé une chambre non-fumeur et la chambre que nous avions eu santé la cigarette. Nous avons donc eu une autre chambre non-fumeur elle était bien spacieuse. Les fenêtres étaient très sale malheureusement

Cons:

Les fenêtres de la chambre extrêmement sale, on voyait pas bien à travers, il y a un système de sonnette aux portes et Chambre qui à partir de 7h du matin te réveille car même si c’est pas dans ta chambre les chambres d’à côté, je pense que les femmes de ménage viennent de sonner pour nettoyer les chambres si tu ne mets pas ne pas déranger et ça te réveille automatiquement. Les chambres sont assez bruyante il y avait des travaux certainement dans l’immeuble ou l’alentours.

2026-04-10 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-04-07 • via Nuitee
A
Andrea • couple • gb
8
Pros:

Room spacious and well equipped

2026-04-04 • via Nuitee
J
JOYUCHAB • solo_traveller • tw
8
Pros:

算蠻喜歡的 很平價

2026-03-30 • via Nuitee
Z
ZHANG • couple • au
8
2026-03-22 • via Nuitee
W
WS-Y • solo_traveller • dk
8
Pros:

Welcoming and very helpful staff at check-in; very positive communications about early breakfast arrangment; great location at reasonable price. Great value for money for running the Shanghai half marathon.

Cons:

This is not the fault of the hotel: if your arrive by metro but with heavy suitcases, be prepared to carry them up the stairs as there is escalator at the exit near the hotel. Once you are at street level, the hotel is a very short walk away.

2026-03-21 • via Nuitee
G
Günther • solo_traveller • de
9
Pros:

Frühstück war sehr gut , für jeden Geschmack etwas dabei. Die Lage ist in Pudong eher im Geschäftsviertel , dafür aber nachts sehr ruhig , Metro und Einkaufsmöglichkeiten in der Nähe .

2026-03-20 • via Nuitee
M
mallory • couple • nc
7
Cons:

il n’y avait pas de fenêtre dans la chambre . c’est particulier mais on si habitué

2026-03-08 • via Nuitee
U
Umut • couple • ch
10
2025-10-02 • via Nuitee
C
Calle • family_with_children • bo
9
Experiencia
Pros:

Rico el desayuno, completó.
El hotel como y buena ubicación
Personal en recepción buena atencion al momento de hacer check-out

Cons:

Poco amable personal al hacer check-in

2025-09-19 • via Nuitee
F
Florian • couple • de
5
Grundsätzlich ein angenehmer Aufenthalt. An einigen technischen Dingen muss jedoch noch nachgebessert werden.
Pros:

Smarte Steuerung der Beleuchtung, 2 Robotor für Service Lieferungen, Wäscheservice, Frühstück

Cons:

Schmutzwasser Anschluss fehlte bei der freistehenden Badewanne. Bei der Dusche müssen die Dichtungen überprüft werden, bzw. erneuert werden. Kondensatbildung bei den Lüftungsauslässen in der Lobby. Es regnet von der Decke. Hier fehlt eine Taupunktüberwachung. Die Hotelbuchung über Booking.von wurde beim CheckIn zuerst nicht gefunden und es hat eine Ewigkeit gedauert, bis wir dann endlich einchecken konnten.

2025-09-19 • via Nuitee
E
EKATERINA • extended_group • ru
7
Pros:

Хороший завтрак. Приятные интерьеры холла. Персонал не говорит на английском, но через переводчик справились.

Cons:

Нам достался маленький номер, с видом из окна на стену расстоянием в метр до стены.
Влажно.

2025-09-07 • via Nuitee
S
Stefano • solo_traveller • it
4
Pros:

Posizione

Cons:

Pulizia e personale

2025-08-08 • via Nuitee
E
Elena • couple • ru
10
Pros:

Очень вкусная лапша! Чисто и удобно в номерах!

2025-08-05 • via Nuitee
E
Elena • couple • ru
10
Очень разнообразные завтраки. Много еды, да в китайском стиле, но сытно и вкусно. Лапша самая вкусная в Шанхае! На завтр
Pros:

Комнаты маленькие, но очень все продумано. Стилизованно! Очень здорово сделано электричество! Париж, Лондон, Нью-Йорк! Ярко и светло. Заселяют раньше. Есть парковка рядом.

Cons:

В некоторых комнатах нет окон, они выходят внутрь здания.

2025-08-05 • via Nuitee
E
Elena • couple • ru
10
2025-08-05 • via Nuitee
H
Hashim • young couple • my
10
Exceptional
2025-06-11 • via Nuitee
E
Ellyna • family with young children • my
8
Very good
2025-06-09 • via Nuitee
H
Hashim • young couple • my
9
Superb
2025-06-09 • via Nuitee
E
Ellyna • family with young children • my
8
Very good
2025-06-09 • via Nuitee