Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Hotels
•
Trademark
7.9 (3130 reviews)
Lot PT240, Jalan Bukit Ubi/Jalan Masjid , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cleanliness
Cons:
Food quality
Room issues
Parking problems

Categories

Cleanliness
7.29
Some reviews mention issues with cleanliness, particularly with towels and bathrooms.
Service
8.76
Most reviews reflect satisfactory service; staff are described as friendly.
Location
8.8
The hotel is frequently praised for its excellent location, close to various attractions.
Room Quality
7.75
General satisfaction with room quality, though some mention issues with the size and need for upgrades.
Amenities
7.78
Amenities like the pool received positive feedback, but some guests noted outdated furniture.
Value for Money
8.24
Guests found the pricing reasonable for the location and services offered.
Food and Beverage
6.79
Breakfast options did not meet guest expectations; some guests noted that it was not included.
Overall Experience
7.76
Overall comfort and convenience were highlighted, although some facilities need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Convenient Location
Situated just 1.9 km from Sultan Ahmad Shah International Convention Centre, Shahzan Hotel Kuantan offers a central base for your stay in Kuantan.

Comfortable Rooms
Each room at this 3-star hotel is equipped with modern amenities such as air conditioning, a TV, and a kettle for your convenience.

Relaxing Facilities
Unwind by taking a dip in the outdoor swimming pool or enjoy a meal at the hotel's restaurant. With free WiFi and a 24-hour front desk, your needs are always catered to.

To experience a relaxing stay with great service, book your room at Shahzan Hotel Kuantan now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Menara 188 is 4-minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 3130 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 7.76
K
Kasih81 • solo_traveller • my
10
Pros:

Best

Cons:

Tiada

2026-06-06 • via Nuitee
N
Nasharuddin • family_with_children • my
9
Pros:

The location nearest at centre of the town..

2026-06-06 • via Nuitee
W
Wilson Goh • family_with_children • my
7
2026-06-06 • via Nuitee
L
lily kartini • couple • my
9
I will stay at the hotel again
Pros:

I love the location, the staff and the restaurant

Cons:

Toilet can be improved with toothbrush and more of shower gel

2026-06-06 • via Nuitee
N
Nor Hanis • family_with_children • my
7
2026-06-05 • via Nuitee
R
Rohaidah • couple • my
6
2026-06-05 • via Nuitee
R
Rosidi • couple • my
6
Pros:

parking is very limited and some motorbike belong to hotel staff block the parking access result need to park the card on the road side.

2026-06-05 • via Nuitee
R
Razi Ahmad • extended_group • my
8
2026-06-05 • via Nuitee
M
mohamad shahizan • solo_traveller • my
10
2026-06-04 • via Nuitee
G
GAL~CUNNI • solo_traveller • gb
10
Pros:

YOU GET WHAT YOU PAY FOR.

2026-06-04 • via Nuitee
I
izad • solo_traveller • my
8
Cons:

Bilik air agak lama dan tidak segar selain kolam renang yang kotor dan berlumut

2026-06-04 • via Nuitee
W
Wan Mohamad Amin • solo_traveller • my
8
Pros:

The location is very strategic

Cons:

The floor, cabinet was not clean

2026-06-03 • via Nuitee
D
Din • family_with_children • my
6
Pros:

Mkn2 best in kuantan

Cons:

Clean town

2026-06-03 • via Nuitee
N
Nasuha • solo_traveller • my
8
Pros:

The view n carpet was nice

Cons:

Aircond x berapa sejuk

2026-06-03 • via Nuitee
N
Nurul roz • family_with_children • my
8
Pros:

so far semua ok nak cari makan mlm jalan kaki je depan ada carboot orang jual makanan ,

Cons:

parking sangat limited tapi ok laa

2026-06-03 • via Nuitee
M
Mohd Shair • family_with_children • my
8
Terbaik
Pros:

Bilik yg selesa,sesuai untuk sy dn keluarga

Cons:

Parking kene tambah lg

2026-06-02 • via Nuitee
I
Iz • solo_traveller • my
10
2026-06-02 • via Nuitee
R
Rahmah • couple • sg
10
Had a great service upon my check in and out attended by Amzah, who diligently ease my stay with his impeccable services
Pros:

Of course the vicinity of this Hotel. Near to major city attractions. 😍

Cons:

Nothing not to like about this Hotel.

2026-06-02 • via Nuitee
N
Norfazlina • solo_traveller • my
10
I love stay at Shahzan Hotel
Pros:

Lokasi menarik, tengah bandar. Bilik bersih. Staff terbaik. Makanan best. Harga makanan ok.

Cons:

Parking agak terhad bila ramai yg menginap

2026-06-02 • via Nuitee
R
Ryta • solo_traveller • my
5
Cons:

The hotel is good, but the parking lot is not satisfactory, it's hard to park, it's always full

2026-06-02 • via Nuitee