Grand Sentosa Hotel Johor Bahru

Hotels
6.5 (225 reviews)
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa , Johor Bahru , my

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Free

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Access to various food options
Cons:
Wifi issues
Smelly towels
Limited amenities

Categories

Cleanliness
4.83
Towel has some bad smell; mentions of mouldy sinks indicate cleanliness issues.
Service
7.3
Standard service quality for this hotel tier, but management appears unresponsive.
Location
7.84
Geo-location is convenient; near Chinese stalls and restaurants.
Room Quality
5.79
Room quality is decent, but concerns were raised.
Amenities
5.82
Limited supplies; no hair dryer and only one access card.
Value for Money
6.78
Price should be lower; hotel is perceived as overpriced.
Food and Beverage
7.33
Lots of food areas around enhance the experience.
Overall Experience
6.3
Decent stay but with significant issues regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:20

Property Description

Convenient Location within Plaza Sentosa Shopping Mall
Discover comfort and convenience at Grand Sentosa Hotel Johor Bahru, nestled within a vibrant shopping hub.

Comfortable Rooms with Essential Amenities
Experience a relaxing stay in our air-conditioned rooms equipped with modern essentials like a flat-screen TV and complimentary tea/coffee facilities.

Dining Options and Free Parking
Start your day with a delicious buffet breakfast or explore nearby dining options. Enjoy the convenience of complimentary parking and valet services upon request.

To book your stay at Grand Sentosa Hotel Johor Bahru, enjoy the best rates when you reserve direct online.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 225 reviews
Cleanliness: 4.83
Service: 7.3
Location: 7.84
Room Quality: 5.79
Amenities: 5.82
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 6.3
C
Chew • solo_traveller • sg
7
Pros:

80%

Cons:

Wifi

2025-12-18 • via Nuitee
H
Hassan • solo_traveller • my
10
2025-12-13 • via Nuitee
W
Wilson • couple • sg
7
2025-12-12 • via Nuitee
E
Elvin • solo_traveller • my
7
Pros:

地理位置方便

Cons:

管理层似乎没人上班，不接受反馈

2025-11-28 • via Nuitee
Y
Yuvarajan • extended_group • my
5
Fairly a good place and near to chinese stalls and restaurants
Pros:

Location

2025-11-24 • via Nuitee
G
Ga Hong • solo_traveller • sg
7
2025-11-08 • via Nuitee
W
Wun • extended_group • hk
8
Pros:

Location

Cons:

Towel has some bad smell

2025-11-02 • via Nuitee
J
Jacky_sky • solo_traveller • sg
7
2025-10-31 • via Nuitee
N
Nancy • solo_traveller • sg
7
2025-10-25 • via Nuitee
C
Chee Kong • couple • sg
5
2025-10-12 • via Nuitee
Z
Zailahuddin • extended_group • my
1
They should really change their hotel name.
Pros:

This hotel should be RM30 per night only. What a crappy hotel.

2025-10-05 • via Nuitee
E
Eric Chiaw Hsiung • couple • sg
3
2025-09-17 • via Nuitee
N
Nancy • solo_traveller • sg
8
2025-09-17 • via Nuitee
L
Lim • couple • sg
5
2025-09-13 • via Nuitee
M
mc • couple • my
10
2025-09-13 • via Nuitee
A
Amylia • couple • my
5
2025-09-09 • via Nuitee
E
Eugene • couple • my
9
2025-09-09 • via Nuitee
L
Lokemeng Tim • couple • sg
7
Decent stay and price
Pros:

Lots of food areas around.

Cons:

No hair dryer, only have 1 access card. Mouldy sinks.

2025-09-07 • via Nuitee
N
ng • solo_traveller • my
10
2025-09-01 • via Nuitee
S
Stephen • couple • my
1
2025-08-17 • via Nuitee