Hotel Mercure Jardines de Albia

Hotels
•
Mercure
8.7 (4927 reviews)
San Vicente, 6 , Bilbao , es

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Great staff and friendly service
Spacious and clean rooms
Good location near attractions
Cons:
Dinner buffet lacks variety
Some amenities need improvement
High price for breakfast

Categories

Cleanliness
8.85
Clean and comfortable rooms with attention to detail.
Service
9.05
Staff were very courteous and helpful.
Location
8.95
Perfect location close to major attractions.
Room Quality
8.65
Spacious and comfortable rooms, though some lack natural light.
Amenities
8.55
Amenities were satisfactory, but some improvements could be made.
Value for Money
8.35
Some pricing, particularly for food, seemed excessive.
Food and Beverage
8.45
Breakfast was excellent, dinner buffet was less impressive.
Overall Experience
8.75
Overall a great stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Contemporary Hotel and Spa in Bilbao's Business District

Luxurious Spa Experience
Indulge in a wide range of treatments at our spa, ensuring a truly relaxing stay.

Modern Art Exhibition and Convenient Location
Immerse yourself in the permanent modern art exhibition while being just a short walk away from the Guggenheim Museum, Convention Centre, and the charming old town.

Elegant Rooms with Modern Decor
Experience comfort and style in our elegantly designed rooms featuring modern décor with bright tones and private bathrooms.

Book now for a rejuvenating stay at Jardines de Albia and enjoy the perfect blend of luxury and convenience.

Important information:

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE
Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.
*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4927 reviews
Cleanliness: 8.85
Service: 9.05
Location: 8.95
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.75
A
Agustin • couple • es
8
Pros:

La ubicación

2026-03-28 • via Nuitee
R
Raquel • family_with_children • es
7
2026-03-28 • via Nuitee
E
Emilio • family_with_children • es
10
Pros:

En si todo

2026-03-28 • via Nuitee
I
Isabel • extended_group • ch
9
2026-03-28 • via Nuitee
C
Can • solo_traveller • tr
7
2026-03-27 • via Nuitee
V
Vicent • family_with_children • es
10
2026-03-26 • via Nuitee
M
Michel • couple • fr
8
Pros:

excellente situation géographique proche des musées et de la vieille ville

2026-03-26 • via Nuitee
A
Alejandra • extended_group • es
10
Muy buena estancia
Pros:

muy buena ubicacion, muy céntrico, personal muy amable y habitaciones muy buena calidad precio

Cons:

no hay nada que no nos gustara, la estancia fue muy buena

2026-03-26 • via Nuitee
T
Tim • solo_traveller • de
1
Worst Hotel Experience
Pros:

Nichts

Cons:

Es gab kein Wasser , keine Dusche und keine Möglichkeit Zähne zu putzen.

Dann hat das Hotel einen Kostenlosen Aufenthalt angeboten aber trotzdem meinen Account belastet

2026-03-25 • via Nuitee
A
Ane • couple • es
10
Muy bien
Pros:

Ubicación y habitación.

Cons:

Está al lado de una discoteca, mejor pedir habitación interior!

2026-03-25 • via Nuitee
M
Mariano DOrtona • family_with_children • ar
8
2026-03-24 • via Nuitee
A
Anja • couple • de
7
Top Lage
Pros:

Das Personal war sehr freundlich, alles war sauber, wir haben uns sehr wohl gefühlt. Die Lage ist sehr gut.

Cons:

Beim Frühstück habe ich Oliven, Gurke, Paprika vermisst, aber sonst war alles da.

2026-03-24 • via Nuitee
G
gökçe • family_with_children • tr
7
Pros:

The hotel’s location is very central. The staff are very friendly and helpful. The breakfast is quite good.

Cons:

The ventilation and lighting in the room we stayed in were poor. There was a tiny window facing the back. The hotel is quite old. The bathroom tiles had turned gray over time. The duvet cover kept coming undone, and the duvet inside would come out, which didn’t feel hygienic at all.

2026-03-24 • via Nuitee
H
Henk • couple • es
10
Uitstekend hotel in een fantastische stad
Pros:

Locatie en geweldig personeel

2026-03-24 • via Nuitee
M
Maureen • couple • gb
6
Dark haired reception lady helpful
Pros:

Fairly central

Cons:

Car parking - took 1.5 hours due to demonstrations. Couldn’t access.

2026-03-24 • via Nuitee
B
Bernardo • family_with_children • es
5
2026-03-24 • via Nuitee
B
Bernardo • extended_group • ar
8
2026-03-24 • via Nuitee
R
Ralph • family_with_children • de
10
Pros:

Lage, Personal, Preis

2026-03-23 • via Nuitee
V
vittoria • couple • it
9
Mercure una garanzia
Pros:

Posizione
Cortesia
Letti comodi

Cons:

Nulla

2026-03-23 • via Nuitee
S
Seniha • solo_traveller • tr
10
2026-03-23 • via Nuitee