Hotel Mercure Jardines de Albia

Hotels
•
Mercure
8.7 (5223 reviews)
San Vicente, 6 , Bilbao , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Great staff and friendly service
Spacious and clean rooms
Good location near attractions
Cons:
Dinner buffet lacks variety
Some amenities need improvement
High price for breakfast

Categories

Cleanliness
8.85
Clean and comfortable rooms with attention to detail.
Service
9.05
Staff were very courteous and helpful.
Location
8.95
Perfect location close to major attractions.
Room Quality
8.65
Spacious and comfortable rooms, though some lack natural light.
Amenities
8.55
Amenities were satisfactory, but some improvements could be made.
Value for Money
8.35
Some pricing, particularly for food, seemed excessive.
Food and Beverage
8.45
Breakfast was excellent, dinner buffet was less impressive.
Overall Experience
8.75
Overall a great stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Contemporary Hotel and Spa in Bilbao's Business District

Luxurious Spa Experience
Indulge in a wide range of treatments at our spa, ensuring a truly relaxing stay.

Modern Art Exhibition and Convenient Location
Immerse yourself in the permanent modern art exhibition while being just a short walk away from the Guggenheim Museum, Convention Centre, and the charming old town.

Elegant Rooms with Modern Decor
Experience comfort and style in our elegantly designed rooms featuring modern décor with bright tones and private bathrooms.

Book now for a rejuvenating stay at Jardines de Albia and enjoy the perfect blend of luxury and convenience.

Important information:

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE
Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.
*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 5223 reviews
Cleanliness: 8.85
Service: 9.05
Location: 8.95
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.75
J
Juan Antonio • couple • es
3
El peor hotel en años
Pros:

La recepcionista

Cons:

Habitación limpieza olor vistas baños…. Ascensores nada me gusto. Solo q estaba cerca del centro

2026-06-06 • via Nuitee
H
Hiart • couple • es
10
2026-06-06 • via Nuitee
C
Ceyda Ceylan • couple • tr
8
2026-06-06 • via Nuitee
J
Janis Rey • solo_traveller • fr
5
Pros:

El personal es muy amable

Cons:

Los pasillos y habitaciones son oscuras. El baño como de hospital. No nos gustaron nada las instalaciones.

2026-06-06 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-06-06 • via Nuitee
M
MARIA Luisa • couple • es
8
2026-06-06 • via Nuitee
N
Nilüfer • couple • tr
6
2026-06-05 • via Nuitee
A
AHCZ • family_with_children • cz
8
2026-06-05 • via Nuitee
J
Jean-Marc • couple • fr
8
Très bon séjour
Pros:

Propreté
Confort
Emplacement

Cons:

Décoration un peu sombre

2026-06-04 • via Nuitee
M
MARIA IRENE • solo_traveller • ar
10
Excelente
Pros:

La atencion de todo el personal especialmente los de la barra Susan, Jorge excelentes

Cons:

Nada

2026-06-04 • via Nuitee
E
Eugenio • couple • nl
10
Pros:

Personale gentile, posizione, pulizia delle camere

Cons:

Nulla

2026-06-04 • via Nuitee
M
María • solo_traveller • es
9
Pros:

Personal sehr freundlich. Ausstattung in Ordnung. Die Lage des Hotels ist sehr zentral.

Cons:

Die Ausfahrt in der Tiefgarage des Hotels sollte besser beschildert werden.

2026-06-03 • via Nuitee
D
Diana • extended_group • it
10
Ottima struttura, curata e pulita. Personale gentile e disponibile
Pros:

Posizione ottima per raggiungere a piedi tutti i luoghi di interesse della città, sia nella parte nuova che nella parte vecchia. Prodotti da bagno di qualità, letto comodo e stanza molto grande. Personale gentile e super disponibile, ci ha consigliato degli ottimi ristoranti e li hanno prenotati per noi

Cons:

Niente tutto perfetto. Forse unica pecca i cuscini, entrambi molto morbidi, ma non abbiamo chiesto di cambiarli quindi non so se ne avevano altri a disposizione.

2026-06-03 • via Nuitee
M
Martina • couple • it
10
Ottimo hotel per soggiorno a Bilbao
Pros:

Stanza ampia e letto super comodo

Cons:

Nulla

2026-06-03 • via Nuitee
M
marco • family_with_children • it
9
2026-06-03 • via Nuitee
D
drake • extended_group • gb
9
2026-06-02 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-06-02 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
10
Pros:

Τοποθεσία δωμάτιο πρωινό προσωπικο

2026-06-02 • via Nuitee
S
Susana • couple • es
8
2026-06-01 • via Nuitee
M
Massimiliano • couple • it
10
Simpatico soggiorno
Pros:

Il letto grandissimo e comodissimo

2026-06-01 • via Nuitee