Hotel Mercure Jardines de Albia

Hotels
•
Mercure
8.7 (4819 reviews)
San Vicente, 6 , Bilbao , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Great staff and friendly service
Spacious and clean rooms
Good location near attractions
Cons:
Dinner buffet lacks variety
Some amenities need improvement
High price for breakfast

Categories

Cleanliness
8.85
Clean and comfortable rooms with attention to detail.
Service
9.05
Staff were very courteous and helpful.
Location
8.95
Perfect location close to major attractions.
Room Quality
8.65
Spacious and comfortable rooms, though some lack natural light.
Amenities
8.55
Amenities were satisfactory, but some improvements could be made.
Value for Money
8.35
Some pricing, particularly for food, seemed excessive.
Food and Beverage
8.45
Breakfast was excellent, dinner buffet was less impressive.
Overall Experience
8.75
Overall a great stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Contemporary Hotel and Spa in Bilbao's Business District

Luxurious Spa Experience
Indulge in a wide range of treatments at our spa, ensuring a truly relaxing stay.

Modern Art Exhibition and Convenient Location
Immerse yourself in the permanent modern art exhibition while being just a short walk away from the Guggenheim Museum, Convention Centre, and the charming old town.

Elegant Rooms with Modern Decor
Experience comfort and style in our elegantly designed rooms featuring modern décor with bright tones and private bathrooms.

Book now for a rejuvenating stay at Jardines de Albia and enjoy the perfect blend of luxury and convenience.

Important information:

License Number: H-BI-01144

BILBAO LOW EMISSION ZONE
Weekdays, Monday to Friday, between 7.00 a.m. and 8.00 p.m.
*National vehicles with a B sticker or without a sticker and all foreign vehicles (without exception) must notify the hotel in advance and give their Vehicle registration number in order to enter the LEZ (ZBE). Compulsory from 15 September 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4819 reviews
Cleanliness: 8.85
Service: 9.05
Location: 8.95
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.75
D
DAWOOD • extended_group • om
10
Amazing
Pros:

Everything is above the expectation.

Cons:

Nothing

2026-02-13 • via Nuitee
M
MOHAMMED • extended_group • om
10
Highly recommended
Pros:

Everything is fine, staff, location of hotel, facilities.

Cons:

Nothing

2026-02-13 • via Nuitee
I
Isabel • solo_traveller • ec
9
Lindo hotel con excelente desayuno y gran ubicación .
Pros:

Desayuno excelente, habitación muy cómoda, el staff muy servicial !!!!

Cons:

Falta unas cortinas base ya que al frente son oficinas y la gente observa.
El internet no funciona bien .

2026-02-12 • via Nuitee
A
Alejandra • family_with_children • cl
9
Pros:

Las instalaciones muy lindas y completas, tanto en las piezas como en todo el edificio. El restaurante del primer piso espectacular. Los desayunos buenos y variados. Y el personal de recepción y restaurantes muy amables

Cons:

La calefacción excesiva (que parece que es algo general en España)

2026-02-11 • via Nuitee
P
palpinzon • family_with_children • es
7
Cómodo, bien ubicado
Pros:

Es un hotel bien ubicado, cómodo, instalaciones amplias, moderno.

2026-02-11 • via Nuitee
B
Belén • extended_group • es
7
Pros:

El personal era amable y atento, las habitaciones bien.

Cons:

La habitación estaba en la planta principal y el bar estaba al lado lo que hacía q a ciertas horas no se pudiese descansar.

2026-02-11 • via Nuitee
S
SAMI • couple • kw
9
2026-02-11 • via Nuitee
B
Boyd • couple • nl
10
2026-02-11 • via Nuitee
D
Diogo • couple • pt
9
Pros:

Very good hotel room and excellent breakfast

Cons:

A little bit further from center

2026-02-10 • via Nuitee
P
paulo • extended_group • pt
9
2026-02-10 • via Nuitee
R
Rossi • couple • it
8
2026-02-10 • via Nuitee
G
González Guadarrama • family_with_children • es
8
2026-02-09 • via Nuitee
D
DAMIAN • family_with_children • es
10
Buena experiencia, aunque mal tiempo
Pros:

Ubicación centrica

Cons:

Nada a destacar

2026-02-09 • via Nuitee
D
Diana • family_with_children • es
9
2026-02-09 • via Nuitee
B
Benjamin • extended_group • es
8
2026-02-08 • via Nuitee
K
Karina • couple • fr
5
Cons:

La vie pour un prix à 200 euros la nuit avec une vue sur les logements en face c’est très très décevant

2026-02-08 • via Nuitee
L
Luca • solo_traveller • it
9
Ottimo rapporto qualità/prezzo.
Pros:

Posizione perfetta, a piedi si raggiunge tutto comodamente.
Buona colazione, con tanta varietà.

2026-02-08 • via Nuitee
J
Judit • family_with_children • hu
8
Pros:

The location, the bed

2026-01-31 • via Nuitee
A
Anthuan07 • family_with_children • do
9
Quede sorprendido positivamente.
Pros:

Personal, las habitaciones y la ubicación.

2026-01-30 • via Nuitee
V
Vanessa • extended_group • fr
10
Je reviendrais car c était très agréable
Pros:

L accueil du personnel

Cons:

La salle de bain pas très propre m, des traces partout

2026-01-30 • via Nuitee