Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Family rooms
-
Non-smoking throughout
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Delivered food - securely covered
-
Thermometers for guests provided by property
-
Front desk (limited hours)
-
Free wired internet
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Covered parking
-
Free bus station shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
- Close proximity to Sardar Patel Stadium and Gandhi Ashram
- Easily accessible to IIM, Mahatma Mandir, and Akshardham Temple
Comfortable Accommodation
- Well-appointed air-conditioned rooms with modern amenities
- Complimentary WiFi and 24-hour room service for convenience
Diverse Dining Options
- Breakfast buffet with à la carte and continental choices
- On-site restaurant offering American, Chinese, and Indian cuisine
To experience luxury and convenience in Gandhinagar, book your stay at The Fern Residency today!
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
More non-veg Options in Breakfast and Other Meals.
no swimming pool
Peaceful away from hustle and bustle of things location was superb staff were friendly understanding and very helpful with taxi/ uber services
Not at all it was exceptional and lucky to have been here no regrets !
Nice and clean and value for money.
Food was a bit of a disappointment.
Waiting a along time for my car to be bought up after check out.
They had variety of breakfast which was good
Location was closer to other shops
Excellent
Spacious room, clean bathroom and toilet, room service all day and night, good breakfast buffet. Efficient front desk staff. Requests fulfilled efficiently.
Housekeeping not completed on one day. Had to request it to be completed. House keeping indicator light doesn't work when guest is not in room. Towels replaced only every second day due to environment impact. The packaging of hotel complimentary items such as tooth brush, lotion etc. need to be reviewed to reduce environmental impacts.
Good convenient hotel
Good room
Nothing
Extremely Disappointed with Front Office Service – A Letdown from My Previous Stays
I had previously stayed at The Fern Residency, Gandhinagar, and had a fantastic experience, especially with in-room dining and overall hospitality. Based on that, I chose this hotel again for my recent trip to Gujarat. Unfortunately, this time, my experience was extremely disappointing, specifically due to the front office staff’s rude and unprofessional behavior.
Checkout Experience
On my scheduled checkout day, at 12:07 PM, I received a call from the front desk inquiring about my checkout time. Since I was almost done packing, I informed them that "I would check out within 30 minutes."
To my shock, the front desk representative, Rahul Chandel, abruptly responded, “No, you cannot check out in 30 minutes. Our checkout time is 12 noon.”
I asked how much time they could allow, considering I was just seven minutes past checkout and was already wrapping up. Instead of handling this professionally, the same individual rudely stated, “I cannot give you a single minute. I want you to vacate the room within 5 minutes. (in his Hindi language: पांच मिनट में आपको नीचे आना पड़ेगा)”
This is totally Unacceptable Behavior
Having spent over 20 years in the hospitality industry, I have never encountered such a rude, arrogant, and unprofessional response from a front desk team. Most hotels offer a 30-minute buffer and handle such situations with courtesy and respect.
Questions for Hotel Management:
1️⃣ If high occupancy was a concern (which wasn’t the case here), why wasn’t a reminder call made at 10:00 AM rather than abruptly demanding immediate checkout at 12:07 PM?
2️⃣ If a guest is just finishing their packing and requests 30 minutes, can’t the front office staff trust them? A polite reminder after 30 minutes would have been the professional way to handle it.
This single incident completely changed my impression of the hotel.
Extremely Disappointed with Front Office Service – A Letdown from My Previous Stays
I had previously stayed at The Fern Residency, Gandhinagar, and had a fantastic experience, especially with in-room dining and overall hospitality. Based on that, I chose this hotel again for my recent trip to Gujarat. Unfortunately, this time, my experience was extremely disappointing, specifically due to the front office staff’s rude and unprofessional behavior.
Checkout Experience
On my scheduled checkout day, at 12:07 PM, I received a call from the front desk inquiring about my checkout time. Since I was almost done packing, I informed them that "I would check out within 30 minutes."
To my shock, the front desk representative, Rahul Chandel, abruptly responded, “No, you cannot check out in 30 minutes. Our checkout time is 12 noon.”
I asked how much time they could allow, considering I was just seven minutes past checkout and was already wrapping up. Instead of handling this professionally, the same individual rudely stated, “I cannot give you a single minute. I want you to vacate the room within 5 minutes. (in his Hindi language: पांच मिनट में आपको नीचे आना पड़ेगा)”
This is totally Unacceptable Behavior
Having spent over 20 years in the hospitality industry, I have never encountered such a rude, arrogant, and unprofessional response from a front desk team. Most hotels offer a 30-minute buffer and handle such situations with courtesy and respect.
Questions for Hotel Management:
1️⃣ If high occupancy was a concern (which wasn’t the case here), why wasn’t a reminder call made at 10:00 AM rather than abruptly demanding immediate checkout at 12:07 PM?
2️⃣ If a guest is just finishing their packing and requests 30 minutes, can’t the front office staff trust them? A polite reminder after 30 minutes would have been the professional way to handle it.
This single incident completely changed my impression of the hotel.
Good
Room space
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
