Shibuya STREAM HOTEL

Hotels
9 (2901 reviews)
Shibuya-ku Shibuya 3-21-3 , Tokyo , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Found hair on bed
Breakfast could be better

Categories

Cleanliness
8.39
Facilities are modern and impeccably clean, but a hair was found on the bed.
Service
9.86
Staff were very helpful, friendly, and assisted with various requests.
Location
9.9
Fantastic location with easy access to trains, shopping, and attractions.
Room Quality
8.85
Rooms were spacious and stylish, but some found them a bit small.
Amenities
8.88
Good fitness center and laundry area, but standard hotel amenities overall.
Value for Money
8.34
Considered decent given the services, yet breakfast value could be better.
Food and Beverage
8.39
Breakfast buffet had good options, but some reviews said it was simple.
Overall Experience
9.36
Most guests had a very positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:34

Property Description

Conveniently located in the heart of Tokyo, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu offers a seamless blend of comfort and convenience.

Modern Amenities: Experience a stay like no other with air-conditioned rooms, free WiFi, and a 24-hour front desk ready to cater to your every need.

Dining and Entertainment: Indulge in culinary delights at the on-site restaurant, unwind with a drink at the bar, or mingle with fellow travelers in the shared kitchen area.

Prime Location: With must-see attractions such as the Moyai Statue and Shibuya Station just a stone's throw away, immerse yourself in the vibrant culture of Tokyo effortlessly.

Book now and elevate your Tokyo experience at SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu.

Important information:

Subject of power outage (guest rooms)
Hot water supply facilities and halls on each floor (power outage only from 0:30 to 1:00 and from 05:00 to 06:00)An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2901 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
T
Tetro • couple • il
10
2026-08-08 • via Nuitee
D
Dafna • solo_traveller • il
10
2026-08-07 • via Nuitee
B
baker • couple • gb
9
2026-08-05 • via Nuitee
P
pcaldara • solo_traveller • br
8
Pros:

Ótima localização. Como outros hotéis no Japão, o hotel fica em um complexo cheio de opções de restaurantes, padarias, lojas, etc. Exatamente em cima da estação de metrô.

Ficamos em um quarto com nossas 2 filhas. O tamanho estava OK para o padrão do Japão.

Café da manhã não entrega muita coisas mas também está OK pelo custo benefício.

Como é super difícil hoteis nessa região, ficaria nele novamente.

2026-08-03 • via Nuitee
B
Brunna • couple • br
9
2026-08-03 • via Nuitee
J
JUNKO • solo_traveller • jp
10
2026-08-02 • via Nuitee
A
Alexandra • couple • fr
8
2026-08-02 • via Nuitee
O
Odafe • couple • us
10
2026-07-25 • via Nuitee
K
karin • extended_group • nz
10
Would stay here again, excellent.
Pros:

Brilliant location right above station. Staff very helpful. Rooms small but very well equipped and all we needed.

2026-07-25 • via Nuitee
S
Sharon Moreh • solo_traveller • il
8
Pros:

Good location, very nice and modern rooms. The restaurants on the lower floors are a big plus.

Cons:

What I liked less was that there was no place to put things near the sink.

2026-07-24 • via Nuitee
H
HON • solo_traveller • tw
9
2026-07-24 • via Nuitee
E
Eden sophie • couple • il
10
Pros:

מלון מהמם. נקי ממש, קרוב למרכז שיבויה ויש תחנת רכבת ממש על המלון. שקט.

Cons:

החדר בנוי בצורה כך שהוא 24 מ״ר אבל הוא קצת קטן.

2026-07-23 • via Nuitee
R
Raihana_S • solo_traveller • kz
7
Shibuya is everything they say it is
Pros:

The location is great in terms of the city overall - you're close to metro, close to restaurants and shops. It's convenient.
The interior looks nice, modern, the room has everything you need (good to see both shower and bathtub). Staff speaks great English, and is ready to help you out. Nice small details in everything - chargers are available, smoking room, free drinks, comfy lobby. It's a good hotel, really.

Cons:

However, the location in terms of comfort is not that great - it's a bit hectic to fight through crowds every time to get back to hotel, and at night there were people below playing football and screaming every single day. For us as somewhat young adults it's alright, but for older generation it would be a rough time.

2026-07-23 • via Nuitee
L
Linn-Tone • family_with_children • no
8
Pros:

Hyggelig og hjelpsomt personale. Ikke noe problem å oppbevare kofferter der etter utsjekk. Rene og fine rom. Rett ved Shibuya sky.

2026-07-22 • via Nuitee
K
Kai • family_with_children • de
10
2026-07-22 • via Nuitee
H
Hsuan Tzu • couple • tw
8
2026-07-22 • via Nuitee
I
Ilona • family_with_children • fi
9
Excellent location, great views, cozy rooms and friendly staff
Pros:

Location and modern facilities

2026-07-21 • via Nuitee
F
Fernanda • family_with_children • br
10
ótima opcão no centro de Shibuya.
Pros:

tudo muito bom, recepção muito eficiente.

Cons:

nada.

2026-07-20 • via Nuitee
C
Chiara • solo_traveller • sg
9
Perfect Location
Pros:

Location is great, perfect to go to Shibuya subway or the JR Yamanote line. The room is typical size for Tokyo but modern and clean. They also have smart tv which you can watch using your Netflix account. Recommended!

2026-07-20 • via Nuitee
A
Ariane • couple • fr
9
Très bon séjour
Pros:

Propreté
Gentillesse
Petit déjeuner
Emplacement

Cons:

Chambre un peu petite pour 2 sur plusieurs nuits mais bien équipée

2026-07-20 • via Nuitee