Tru By Hilton Columbia Downtown

Hotels
•
Tru by Hilton
9.1 (234 reviews)
400 Gervais Street , Columbia , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
great staff
location
breakfast variety
clean and modern
Cons:
cleanliness issues
room storage
parking fees
basic room amenities

Categories

Cleanliness
8.49
There were some cleanliness issues noted, such as residue on the shower walls and stains on the sheets.
Service
9.96
Staff was described as amazing, friendly, and helpful throughout the stay.
Location
9.5
Great location with convenient access to the beach and nearby concert.
Room Quality
8.45
Some rooms had issues such as lack of storage and uncomfortable beds.
Amenities
8.98
Enjoyable amenities including a good breakfast and nice common areas.
Value for Money
8.44
Parking fees were considered excessive for a private lot.
Food and Beverage
9.49
Complimentary breakfast had excellent variety and quality.
Overall Experience
9.46
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:23

Property Description

Modern Accommodations
Enjoy air-conditioned rooms with private bathrooms and essential amenities, including a TV and free toiletries.

Helpful Staff
Our dedicated team at the reception is always ready to offer assistance and provide valuable recommendations during your stay.

Convenient Location
Located near top attractions like the Columbia Museum of Art and Robert Mills House and Gardens, our hotel offers easy access to popular sights.

Book your stay at Tru By Hilton Columbia Downtown for a memorable experience in Columbia!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 234 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.46
R
Roxanne • family_with_children • us
10
Pros:

I love the continental breakfast and cleanliness of the room.

Cons:

Everything was wonderful.

2026-11-03 • via Nuitee
J
Jamie • couple • us
10
2026-11-02 • via Nuitee
H
Havlicek • couple • us
10
Loved the experience there.
Pros:

Great choices. Very quiet and liked that there was no rug on the floor. Very friendly staff. Enjoyed happy hour.

Cons:

Nothing, it was great.

2026-10-30 • via Nuitee
J
Joseph • solo_traveller • us
10
Nice facility in a good location
Pros:

Terrific shower!

Cons:

Housekeeping comes only every other day, so towels aren’t changed—and there are NO towel racks, just hooks. Ugh. We ended up suspending the damp towels from trouser hangers and hanging THEM on the hooks. No closet either, just a bar with hangers.

2026-10-20 • via Nuitee
B
Brittney • couple • us
10
2026-10-19 • via Nuitee
A
Alan • couple • us
8
No
Pros:

No

Cons:

No

2026-10-19 • via Nuitee
K
Karlena • solo_traveller • us
10
Pros:

Everything was great!

Cons:

I didn't like the parking fee

2026-10-17 • via Nuitee
T
Telishia • couple • us
9
Pros:

It was clean fast checking, food was good

Cons:

No closet,no microwave

2026-10-15 • via Nuitee
D
Daley • couple • us
9
2026-10-15 • via Nuitee
J
Jeffrey • couple • us
10
Cost varied from on-line cost. Parking fees applied to room cost or we had an option to park “on the street”not classy.
Pros:

Location

Cons:

Hidden parking fees

2026-10-14 • via Nuitee
K
KARIN DRENIK • solo_traveller • si
10
2026-10-13 • via Nuitee
A
Audrey • solo_traveller • us
10
Pros:

It was a very good hotel

2026-10-12 • via Nuitee
Y
Ybhon • solo_traveller • us
10
2026-10-12 • via Nuitee
A
Audrey • solo_traveller • us
10
Pros:

Very clean

2026-10-12 • via Nuitee
R
Roxanne • solo_traveller • us
10
Pros:

I loved the welcome screen when I got to my room and the continental breakfast was excellent.

2026-10-10 • via Nuitee
B
brittany • extended_group • us
9
Pros:

Breakfast was great.

Cons:

Parking

2026-09-17 • via Nuitee
A
Amy • couple • us
8
2026-09-17 • via Nuitee
A
Angela • family_with_children • us
8
Cons:

Paying for parking

2026-09-16 • via Nuitee
G
Gerardo • solo_traveller • us
10
Pros:

Loved the cleanliness and the proximity to downtown activities and attractions

Cons:

The parking situation as you have to pay to park on their lot

2026-09-15 • via Nuitee
F
Faith • couple • us
10
2026-09-14 • via Nuitee