Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good value for money
Well-equipped amenities
Cons:
Cleanliness issues observed
Slightly difficult location access

Categories

Cleanliness
8.13
Several reviews noted cleanliness issues, including dust and a stale smell.
Service
9.1
Numerous comments highlight warm, accommodating staff and excellent service.
Location
8.64
Convenient location near the interchange and good access to surrounding areas.
Room Quality
8.59
Rooms are described as spacious, comfortable, and well-furnished.
Amenities
8.62
Included amenities such as sauna, jacuzzi, and breakfast received positive remarks.
Value for Money
9.08
Guests felt they received great value, especially with the inclusion of breakfast.
Food and Beverage
8.63
Breakfast options were noted positively, with room service mentioned.
Overall Experience
8.8
Overall positive sentiments with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:10

Property Description

Luxurious Accommodation: Enjoy comfortable rooms equipped with modern amenities like flat-screen TVs and private bathrooms.

Exceptional Service: Benefit from 24-hour front desk assistance and room service for a hassle-free stay.

Convenient Location: Located just 13 km from Tokushima Awaodori Airport, making travel easy and convenient.

Experience luxury and convenience at HOTEL LOTUS Superior RESORT NRT. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 51 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 8.8
M
Michelle • extended_group • de
5
Big rooms with nice views but staff is totally rude and incompetent
Pros:

The hotel is a former love hotel, so it has a pretty private vibe if you like that. It has really nice, big and clean rooms. The location is also really nice and has great nature. Bathroom and ameneties are a highlight. Simple breakfast included.

Cons:

Although the rooms were really nice, the staff was the worst I have ever encountered in Japan. We wanted to forward our luggage to our next destination and I was asking kindly while checking in (in Japanese) if it is possible and when we should do it so it arrives on time. The older woman was pressuring us that we have to give her the luggage instantly though we have just arrived at the hotel. We were a bigger group and some were already relaxing at their rooms so it took some time for me to gather everyone back, however the woman was literally yelling at me why it takes so long since "I wanted forward it so badly". Never ever has japanese personal raised their voices at me, I was in shock! And the stay ruined for me. It was also never so complicated to request takuhaibin; I speak Japanese, lived there and come frequently back for vacation so I don't know what the problem was. At no point was I demanding or rude or anything like that, I just asked for a favor that any normal hotel should be able to accommodate.
Also, the hotel is pretty far away from the city center and only buses are driving (the latest is already at around 18h or so). Keep that in mind when traveling with big suitcases and without a car.

2026-02-09 • via Nuitee
英樹 • couple • jp
8
Pros:

清潔で快適でした

Cons:

部屋にレンジが無い、ネットのpwが分からなかった

2026-02-08 • via Nuitee
M
mikiko • solo_traveller • au
6
2026-01-21 • via Nuitee
黒木 • extended_group • jp
10
最高
Pros:

全てが良かったです

2026-01-20 • via Nuitee
R
Robert • couple • us
8
Cons:

Our room had a slight stale smoke smell when we entered. The smell did go away after some time.

2026-01-19 • via Nuitee
B
Biraj • couple • jp
10
2026-01-15 • via Nuitee
M
MASAMI • couple • jp
10
Pros:

部屋が広く、接客満点💯

2026-01-13 • via Nuitee
W
wei wen chen • couple • tw
8
2026-01-05 • via Nuitee
Y
YUKI • couple • jp
8
Pros:

お値打ち
清潔

Cons:

朝食はお雑炊を選んだが、びっくりするくらい少なかった

2026-01-05 • via Nuitee
Y
YUKARI • couple • jp
10
2026-01-03 • via Nuitee
U
Ueda • couple • jp
8
2025-12-30 • via Nuitee
L
Lap Fu • couple • hk
10
開房門後就聽到有一輕音樂，非常有度假氣氛。酒店安排得細心。
Pros:

房間寬敞，裝修豪華。地方整潔。入住手續非常簡單。
自助飲品種類非常多。

Cons:

門鎖比較難操作。

2025-12-26 • via Nuitee
M
MARUYAMA • couple • jp
9
Pros:

お部屋(風呂も)は広く清潔で、朝食は部屋食のため食堂に行く必要がなく、便利でした。
一緒に泊まった子供は「とても快適だった。また機会があれば泊まりたい。」と大満足でした。
私も期待していた以上でした。

Cons:

トイレに手を洗うところがなかったこと。

2025-12-21 • via Nuitee
K
Kralle On Travel • couple • de
10
2025-12-12 • via Nuitee
W
Wing Ki • couple • hk
10
2025-12-08 • via Nuitee
皓雯 • couple • tw
10
2025-12-05 • via Nuitee
E
Enzo • extended_group • fr
10
Pros:

Un personnel incroyablement chaleureux et accueillant !

2025-11-22 • via Nuitee
T
TAKEMURA • couple • jp
10
大満足
Pros:

清潔、価格が安い、広い、朝食付き

Cons:

なし

2025-11-21 • via Nuitee
Y
Yosuke • couple • jp
9
大変良かった。
Pros:

朝食を部屋まで運んでくれる。

Cons:

外観がラブホテル

2025-11-20 • via Nuitee
E
Evelyne • couple • ch
8
Frostig aber luxuriös
Pros:

Das grosse moderne Zimmer.

Cons:

Das es beim bettreten des Zimmer extrem runtergekühlt war, mussten zuerst mal heizen.

2025-11-20 • via Nuitee