Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice surroundings
Good food
Cons:
Inconsistent cleanliness
Rude staff in certain areas
Limited breakfast replenishment

Categories

Cleanliness
7.59
Some complaints about uncleanliness and hygiene issues observed in the reviews.
Service
8.06
Mixed feedback on service with some positives about reception staff but negative remarks about certain personnel.
Location
8.6
Generally positive mentions of the surroundings and accessibility.
Room Quality
8.05
Generally good room conditions, but some personal preferences regarding mattress firmness.
Amenities
8.58
Good amenities like a restaurant and bar were noted positively.
Value for Money
8.04
Affordable stay near Durbuy providing good value for budget-conscious travelers.
Food and Beverage
8.09
Generally good food, but complaints about breakfast service and availability.
Overall Experience
8.56
Positive overall sentiment with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Wellness and Gastronomy
Indulge in a spa experience like no other at Denneheuvel, with a sauna, bubble bath, and starlight relaxation area. Savor healthy, regional dishes at restaurant Senza and enjoy a drink at Zen's terrace.

Natural Surroundings and Recreational Activities
Nestled in a beautiful park near Durbuy, our resort offers outdoor adventures like kayaking and horse riding. Explore the picturesque Bomal-sur-Ourthe and unwind in the midst of nature.

Comfortable Guest Rooms and Free WiFi
Relax in tastefully decorated guest rooms and stay connected with complimentary WiFi in the bar and lobby. End your day with a pampering treatment at our wellness center.

Book now and experience the perfect blend of relaxation and adventure at Denneheuvel!

Important information:

Bed linen and towels are included in the rooms at the hotel.

The spa is accessible for an extra fee for private use only upon reservation in advance. Please contact the hotel.

The restaurant Zen is open all year round on Fridays and Saturdays, as well as every day during the school holidays.
Partner establishments, able to provide meals at a comparable price, can be advised by the hotel if the restaurant is closed.

Please note that the restaurant requires a reservation in advance.

Please note that the wellness center is open every day upon reservation.

Please note that pets will incur an additional charge of EUR 15 per night, per dog.

Please note that pets are not allowed in the following units:
- Deluxe Quadruple Room
- Premium Quadruple RoomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2243 reviews
Cleanliness: 7.59
Service: 8.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
J
Jurgen • extended_group • be
7
Pros:

de ligging en de properheid van de accomodatie

Cons:

De incheck met de GSM werkte niet , hebben dan toch na een kwartiertje een kaart kunnen bemachtigen om de kamer te betreden ...

2026-03-11 • via Nuitee
A
Andre • family_with_children • be
10
Pros:

Was zeer goed en wij hebben nog een dag bij geboekt.

Cons:

Niets

2026-03-09 • via Nuitee
Z
Zigqalenko • couple • be
10
What did you like about the accommodation? The room was very nice, clean, and cozy. I felt comfortable staying there.
2026-03-09 • via Nuitee
I
Ionela • family_with_children • be
10
2026-03-08 • via Nuitee
R
Romain • couple • be
10
Une belle location tenue par de belles personnes !
Pros:

Tout était parfait ! L’accueil, la localisation, l’infrastructure, la propreté, les équipements…
Un grand MERCI pour votre gentillesse et toutes les petites attentions qui ont rendu notre séjour bien agréable ! Une adresse qu’on retiendra pour les prochaines visites à la famille… N’hésitez pas ! Vous pouvez louer chez eux les yeux fermés !

Cons:

Rien !

2026-03-04 • via Nuitee
K
Kikarata • family_with_children • be
7
Pros:

The hotel has nice views, parking, outdoor spaces...different options on top of the room price for bbq, meals, spa, etc...

Cons:

The hotel is mostly for families with kids, for us as a couple the room had another 2 beds on top of our heads that was not the best. The room was big for 2 but the bathroom for 4 would have been very small as only one person at the time can enter.
The restaurant in the hotel (but separate) is quite expensive, intimate and not a lot for families.
I would say that the hotel has not clear yet which ones are their preferred customers 🤔, but at this moment everyone is welcome.

2026-03-02 • via Nuitee
S
Stephanie • family_with_children • be
10
Pros:

Vriendelijk personeel

Cons:

Luidruchtige buren

2026-03-01 • via Nuitee
F
François • couple • be
7
Pas mal, mais …
Pros:

L’emplacement, la propreté et la gentillesse du personnel.
Les chambres sont récentes et confortables.

Cons:

Dommage les lits doubles qui du coup, créés un creux au milieu du lit et qui ont tendance à écarter les matelas.
Périodes hivernales plus calme peut être, mais le buffet petit déjeuné était très réduit certainement dû au manque de clients présents dans l’établissement, ce qui est dommage car le prix était lui plein, et pour y avaler déjeuné plusieurs fois, cette fois nous étions très déçu. Nous n’avons du coup pas déjeuné là le deuxième jour.

2026-02-28 • via Nuitee
S
Stephanie • solo_traveller • be
9
2026-02-28 • via Nuitee
V
Virginie • family_with_children • be
9
Top pour une escapade en famille
Pros:

Les chambres wellness

Cons:

Rien

2026-02-26 • via Nuitee
I
Isabelle • family_with_children • be
9
2026-02-26 • via Nuitee
A
Angélique • family_with_children • fr
10
Dans l' ensemble un très bon hôtel ou la literie est très bien
Pros:

L' emplacement de l' hôtel, la propreté, les équipements, le bon accueil

Cons:

Les enfants qui tapent des pieds dans les chambres au-dessus, et le restaurant de l hôtel dont le personnel est très accueillant mais n'avaient pas tout ce qu'il y avait sur la carte et un peu cher

2026-02-26 • via Nuitee
G
Gianni • family_with_children • be
6
2026-02-25 • via Nuitee
A
Anaelle • couple • fr
5
Ne correspond pas aux demandes faites.
Pros:

Le petit-déjeuner

Cons:

Nous avions demandé une chambre à l'étage avec 1 lit deux places, nous nous sommes retrouvés avec une chambre au rez de chaussée et deux lits une place.
De plus la lumière de la chambre ne s"éteignait pas complètement, nous n'avons pas pu dormir dans le noir.

2026-02-23 • via Nuitee
D
De Backer • extended_group • be
7
2026-02-12 • via Nuitee
M
M.B. • extended_group • nl
3
2026-02-08 • via Nuitee
R
Rihards • solo_traveller • lv
10
2026-01-30 • via Nuitee
B
Bram • family_with_children • be
8
2026-01-26 • via Nuitee
A
Alexandra • couple • be
7
2026-01-26 • via Nuitee
L
Lejeune • couple • be
9
2026-01-25 • via Nuitee