ibis Styles Canberra Eagle Hawk

Hotels
ibis Styles
7 (3427 reviews)
1222 Federal Highway Service Road, Sutton , Canberra , au

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Affordable prices
Friendly staff
Clean rooms
Good dining experience
Cons:
No running water
Cleanliness issues
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.89
Several reviews highlighted issues with cleanliness, including dead insects and dirty shower areas.
Service
7.86
Mixed sentiments; some staff were highlighted as friendly and professional, while others were noted as unmotivated.
Location
7.9
Many reviews mentioned the location was pleasant and quiet, though some had concerns regarding the accessibility.
Room Quality
6.85
Rooms were generally described as comfortable, but issues with parking and facilities affected the perception.
Amenities
5.88
Feedback indicated that amenities were lacking; specific mentions of missing running water and limited room service were noted.
Value for Money
7.84
Reviews praised the affordable pricing and included meals, leading to a generally favorable perception of value.
Food and Beverage
7.89
Multiple reviews positively noted the quality of the food and the dining experience.
Overall Experience
6.86
The overall experience was marred by significant issues with water supply, impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Modern Accommodation with Free Internet Access
Experience comfort and modernity at ibis Styles Canberra Eagle Hawk, just a short drive from the city centre. Enjoy 30 minutes of free cable internet daily during your stay.

Recreational Facilities for Everyone
Stay active at our fitness centre, tennis court, and outdoor swimming pool. Let the children have fun at the playground, ensuring a delightful stay for the whole family.

Convenient Dining Options
Savor delicious meals at Cafe Munch, serving breakfast and dinner exclusively. Indulge in a delightful dining experience without leaving the hotel premises.

Book now for an unforgettable stay at ibis Styles Canberra Eagle Hawk.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 3427 reviews
Cleanliness: 4.89
Service: 7.86
Location: 7.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 6.86
C
Carol family_with_children au
8
Pros:

close to pub for dinner that also did take away.

2026-02-14 via Nuitee
D
Debra family_with_children au
9
Debdave
Pros:

The lovely environment bush all around

Cons:

The pool was greasy needed a good clean

2026-02-14 via Nuitee
I
Ismaila solo_traveller au
9
Pros:

Calm and neat enviroment.

2026-02-14 via Nuitee
A
Aimee family_with_children au
5
Wouldn’t stay again.
Pros:

I liked that it had a pool and a playground. The staff were nice too. Also the rabbits across the way were cute.

Cons:

The beds were very small. The bathroom in our room had mould growing above the shower. The food for breakfast was pretty bland. The mushrooms definitely came from a can. Yuck.

2026-02-13 via Nuitee
J
JUANITA solo_traveller au
7
No frills, but clean, comfortable and good value
Pros:

It's about 25 minutes out of Canberra on the way to Sydney so you get a head start in the morning and miss Canberra traffic. Very quiet. Friendly staff.

Cons:

Bathroom ventilation fan sounds like an express train. Wifi very weak. Decor is soulless and lighting is depressing but you get what you pay for.

2026-02-13 via Nuitee
B
barbara couple au
5
2026-02-13 via Nuitee
K
kim couple au
4
Pros:

Bed was comfortable and felt clean

Cons:

Room smelt damp, dirty face washer hanging on shower screen, resteraunt was not open and no pre warning of this all advertising and signs say open 7 days. felt like it all needed a deep clean

2026-02-13 via Nuitee
D
donaldson family_with_children au
9
Pros:

Quite, clean and very kind and friendly staff.

Cons:

The restaurant was closed on a Saturday evening / night. It is a distance out of Canberra so we had to eat at the pub next door and it was quite expensive.

2026-02-12 via Nuitee
J
John couple au
8
2026-02-12 via Nuitee
P
Peter couple au
8
Great place for doing business in Canberra without the rush and bustle
Pros:

Location and setting. Love the rustic feel, birds and rabbits

Cons:

Nil

2026-02-12 via Nuitee
D
Dali family_with_children au
7
2026-02-12 via Nuitee
M
Margaret family_with_children au
10
Pros:

The location an it was so quiet an easy to get too

Cons:

Had a shower an the water not going down the drain in the shower my feet where having a little bath

2026-02-11 via Nuitee
C
Claire solo_traveller au
8
2026-02-11 via Nuitee
M
Motti extended_group au
8
Our usual hotel whenever we visit Canberra. Never disappoints. Keep up the good work!
2026-02-11 via Nuitee
K
Ketterer family_with_children au
10
2026-02-11 via Nuitee
S
Stewart family_with_children au
8
Pros:

I liked the furniture and bathroom

Cons:

There was no cutlery or bowls and plates to eat with

2026-02-10 via Nuitee
H
Hey solo_traveller au
6
Adequate but I won't return.
Pros:

It was good value. Check in and out was smooth.

Cons:

I felt rather isolated in my accommodation, the map to navigate from the designated car spot was inadequate, very minimal signage to locate my room. The designated parking was in fact not the best location for the room, and so I parked in a more sensible location (it wasn't busy so there was plenty of space to do so). Basically, as a lone female I felt quite vulnerable at night returning to my room at 10 pm and having to walk outside along meandering paths, poorly lit, badly signed, to find my room. Just wasn't what I expected. I think all the dining facilities on site were closed - so that was a little odd for a Saturday night, didn't affect me, but if I had wanted to eat then it would have been a problem.

2026-02-09 via Nuitee
B
Baker family_with_children au
10
2026-02-09 via Nuitee
K
Kristen family_with_children au
4
Cons:

We have stayed at this property several times in the past however this stay was our most disappointing, the bathroom was far from clean with urine on the seat so makes we wonder weather it was cleared at all as it was kind of hard to miss the puddle on the seat. Hair balls on the floor and the wasn’t even made just a pile of bedding on the end of the second bunks i shouldn’t have to make the bed in a hotel myself.

2026-02-08 via Nuitee
B
Brown family_with_children au
6
Pros:

The breakfast was well priced and received kids meals free

Cons:

The photos on the website did not reflect what was actually there.
Big stain on the room floor

2026-02-08 via Nuitee