ibis Styles Canberra Eagle Hawk

Hotels
•
ibis Styles
7 (3427 reviews)
1222 Federal Highway Service Road, Sutton , Canberra , au

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Affordable prices
Friendly staff
Clean rooms
Good dining experience
Cons:
No running water
Cleanliness issues
Noise disturbances
Lack of amenities

Categories

Cleanliness
4.89
Several reviews highlighted issues with cleanliness, including dead insects and dirty shower areas.
Service
7.86
Mixed sentiments; some staff were highlighted as friendly and professional, while others were noted as unmotivated.
Location
7.9
Many reviews mentioned the location was pleasant and quiet, though some had concerns regarding the accessibility.
Room Quality
6.85
Rooms were generally described as comfortable, but issues with parking and facilities affected the perception.
Amenities
5.88
Feedback indicated that amenities were lacking; specific mentions of missing running water and limited room service were noted.
Value for Money
7.84
Reviews praised the affordable pricing and included meals, leading to a generally favorable perception of value.
Food and Beverage
7.89
Multiple reviews positively noted the quality of the food and the dining experience.
Overall Experience
6.86
The overall experience was marred by significant issues with water supply, impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:56

Property Description

Modern Accommodation with Free Internet Access
Experience comfort and modernity at ibis Styles Canberra Eagle Hawk, just a short drive from the city centre. Enjoy 30 minutes of free cable internet daily during your stay.

Recreational Facilities for Everyone
Stay active at our fitness centre, tennis court, and outdoor swimming pool. Let the children have fun at the playground, ensuring a delightful stay for the whole family.

Convenient Dining Options
Savor delicious meals at Cafe Munch, serving breakfast and dinner exclusively. Indulge in a delightful dining experience without leaving the hotel premises.

Book now for an unforgettable stay at ibis Styles Canberra Eagle Hawk.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 3427 reviews
Cleanliness: 4.89
Service: 7.86
Location: 7.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 6.86
G
Grant • family_with_children • au
5
Good value, but the hotel needs some maintenance.
Pros:

Good value. The breakfast was excellent. Room was quiet. Bathroom was modern and clean.

Cons:

The pool water was disgusting - there is something very wrong with the pool filter. The tennis court has seen much better days and is covered in cracks. The gym was dirty and laughably unequipped. The mattresses felt quite old and loose.

2026-03-19 • via Nuitee
L
Lesley • family_with_children • au
5
2026-03-19 • via Nuitee
M
mcdonald • family_with_children • au
5
2026-03-19 • via Nuitee
B
Bhagwati • family_with_children • au
7
Good but not satisfied compare to we stayed early in ibis styles hotel.
Pros:

Room not clean or not microwave hot the food. etc

Cons:

Not given good room indicate not given good room travel whith 4year baby not able to give her hot food.

2026-03-18 • via Nuitee
N
Nicola • couple • au
3
Disappointing overall.
Pros:

Location was fine.

Cons:

No hot water. No soap in shower. Mould on carpet. Poor location of room from car park. Grounds are poorly maintained.

2026-03-18 • via Nuitee
I
Isabel • couple • au
8
Pros:

Close to Canberra and Bungendore. Good meal at the eagle hawk next door

2026-03-18 • via Nuitee
C
Cheryl Maceren • couple • au
7
Not good if your event is in the city, which i did not realized that it's far from the city.
Pros:

Peace and quite from the city noise

Cons:

Hard to find the room.

2026-03-17 • via Nuitee
D
Danleh • family_with_children • ch
6
Cons:

Die Pool Anlage war unordentlich, das wasser trüb.
Der teppich im Zimmer hatte etliche Flecken.

2026-03-17 • via Nuitee
R
Rochelle And Greg • couple • au
10
Exceptional
Pros:

Clean and quite and good rooms

Cons:

Nothing

2026-03-17 • via Nuitee
C
Cohen • couple • au
6
Reasonable, would most likely look elsewhere though.
Pros:

Staff were reasonable, facilities what you’d need, for $130 a night it’s what you’d expect.

Cons:

When we arrived the room was presentable, although we were a bit disappointed to find mold in our bathroom, as well as hair’s in the mattress/sheets that was definitely left from other visitors, as well as that when we contacted reception they weren’t very helpful in giving us a solution, or even a different room to make up for it but we had housekeeping at least come and freshen up the room a little which was a positive.

2026-03-17 • via Nuitee
K
Kyle • family_with_children • au
6
2026-03-16 • via Nuitee
K
Kim • solo_traveller • au
4
Clean but smoke smelling room.
Pros:

The service was very friendly and helpful and the price was right

Cons:

The room smelled of cigarettes and gave me a headache, online it said there was a restaurant on site but on arrival I found that there were meals available if you pre-ordered the day before. The rain meant there was mud over the walkways which meant getting to and from the car with baggage was difficult.

2026-03-16 • via Nuitee
P
Parker • family_with_children • au
4
Beds were comfortable. Breakfast was very very basic and we got more in big breakfast at Eagkehawk cafe for $19.90.
Pros:

Reception was lovely

Cons:

It was nothing g like the pictures on booking.com.
I felt like I’d arrived at a bad school camp facility.
Not pleasing to the eye at all, very run down looking.
Very dissatisfying.

2026-03-16 • via Nuitee
D
Delaram • family_with_children • au
1
Badness of the eaglehawk ibis style hotel
Pros:

Nothing

Cons:

The room cleanness kindness of their stuff and all they dident give us our money and so i am saying you shouldent pay $400 for a very dirty and full of mosqito room which i would sugest you abode or garden city inseted which costs $200 per night cleaner and cheaper worths a try if your on your fun vacation.

2026-03-15 • via Nuitee
M
Melissa • family_with_children • au
1
Will never stay there again
Pros:

Leaving the property

Cons:

Everything

2026-03-15 • via Nuitee
P
Pier • family_with_children • au
6
Pros:

Clean, simple, comfortable place to stay. Adequate catering supplies, good quality hand wash, shampoo, etc.

Cons:

Would have preferred my parking closer (ie, in front of, or next to) my room.

2026-03-15 • via Nuitee
C
Chloe • couple • au
7
Great for what I needed, would stay again.
Pros:

Clean, tidy, convenient.

Cons:

Parking could be better allocated.

2026-03-15 • via Nuitee
S
Samantha • family_with_children • au
5
2026-03-14 • via Nuitee
H
Heshan • extended_group • au
5
2026-03-13 • via Nuitee
K
Kimberley • family_with_children • au
7
It was a nice place to stay.
Pros:

Room was comfy and had plenty of space

Cons:

Had no hot water for showers the first night as we got back late. Was fine the following two nights as we were back and showered before going out for dinner. Also there wasn’t enough parking close to the room allocated for loading and unloading since we were travelling with equipment for sports.

2026-03-13 • via Nuitee