Cristales de Antigua La Calzada

Hotels
7.6 (218 reviews)
Calzada Santa Lucia Norte No. 23 , Antigua Guatemala , gt

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor service response
Room comfort problems

Categories

Cleanliness
5.6
Multiple reviews mention issues with cleanliness and the presence of pests in some rooms.
Service
7.1
Several reviews express dissatisfaction with service, particularly regarding staff response and assistance.
Location
9.6
Location is frequently praised as excellent and convenient.
Room Quality
6.6
Some rooms reported issues such as lack of ventilation and comfort.
Amenities
7.6
Amenities mentioned have mixed feedback; issues with charging ports noted.
Value for Money
8.6
Value for money considered reasonable by some guests despite complaints.
Food and Beverage
8.1
Breakfast received good reviews, although it is offsite.
Overall Experience
7.6
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Central Location in Antigua Guatemala
Experience the charm of Antigua Guatemala while staying at Cristales de Antigua La Calzada.

Comfortable Accommodation with Modern Amenities
Relax in non-smoking rooms with a seating area, flat-screen TV, and free WiFi. Enjoy the convenience of room service and a 24-hour front desk.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering continental, American, and vegetarian choices.

Book your stay at Cristales de Antigua La Calzada now for a memorable experience in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 218 reviews
Cleanliness: 5.6
Service: 7.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
P
Pin. solo_traveller mx
5
Justo lo que pagas es lo que recibes
Pros:

La Ubicación

Cons:

Atención del Personal y que si no tomas el.deyano.se pierde y no te lo cambian.

2026-05-09 via Nuitee
T
tomasa solo_traveller be
8
Pros:

Lo tranquilo

Cons:

El pequeño detalle que no me gusto fue porque eramos 3 y solo dieron 2 toallas y una estaba con olor de umedad lo demás todo bien

2026-05-08 via Nuitee
C
Celine Caroline couple no
7
2026-05-07 via Nuitee
C
César couple gt
10
Excelente 👌
2026-05-05 via Nuitee
J
Jorge solo_traveller cr
1
Mala experiencia
Pros:

Nada

Cons:

El baño muy sucio, no servía el televisor, no había adónde dejar el carro

2026-05-03 via Nuitee
M
Méryl MARIN solo_traveller fr
10
Pros:

Petit déjeuner copieux.

2026-05-01 via Nuitee
J
johann solo_traveller cr
5
2026-04-30 via Nuitee
J
Julian couple gb
7
2026-04-30 via Nuitee
J
Julian extended_group gb
7
2026-04-30 via Nuitee
D
Danilo couple gt
5
Fue solo para pasar la noche
Pros:

El desayuno no lo pude probar porque me demore a penas 7 minutos del tiempo limite que eran las 10 am

Cons:

Las toallas no secaban y tenían mal olor

2026-04-28 via Nuitee
L
Lucas solo_traveller us
10
Comfortable private room, but loud if next to bathroom. Otherwise great
Pros:

Good food. Comfortable room. Great staff

Cons:

We had room 2 which was next to the bathrooms and the lobby. It was extremely loud and lots of people talking full volume until midnight, and then again at 4 am.

2026-04-28 via Nuitee
K
Kirsty couple gb
6
Nicer places in Antigua for the price
Pros:

The location is really ideal for exploring Antigua, a short walk to the central park and restaurants. It is on one of the busier roads at the edge of town, so would avoid if you're looking for somewhere more peaceful. The breakfast provided was good and very substantial, although there isn't a choice of breakfast, just a large plate of local breakfast which varied each day - was ideal for us but might not be as suitable for anyone with dietary requirements.

Cons:

We stayed in a couple of other hotels/homestays while in Antigua, and for a cheaper price found the other places much nicer and more homely. There are photos of a communal space/rooftop terrace on the listing, which turned out to be in a neighbouring hotel where breakfast was served. The doors to the second hotel were locked in the evenings, which meant we couldn't access the terrace in the evenings to relax and had to sit in our room, which was a shame. There were also a LOT of passive aggressive signs up all over the hotel, which made it feel very unwelcoming - fines for throwing up, don't touch plants, don't wash shoes in the sink etc... Other hotels must deal with similar issues without needing to plaster signs all over every wall!

2026-04-28 via Nuitee
J
juan extended_group es
8
2026-04-28 via Nuitee
H
Hugo solo_traveller gt
3
No vale la pena
Cons:

No es comonlas fotos, el lugar mas parece un motel de mala muerte, sucio, huele horrible, las camas incómodas, sabanas super remendadas, y realmente considero cobran mucho por lo q dan, mi habitación estaba frente al montón de baños compartidos, el parqueo no es gratis ellos lo dan siempre en el mismo hotel pero lo cobran, realmente no lo aconsejo para nada

2026-04-27 via Nuitee
G
Gabriel Salvador extended_group do
10
Me gusta muchos por la limpieza y la amabilidad de las persona
Pros:

La limpieza y los empleados

2026-04-27 via Nuitee
Y
Yeyson solo_traveller gt
10
Excelente
Pros:

Excelente servicio y excelente el personal

2026-04-27 via Nuitee
H
Hessler Barrera Cosio couple gt
9
Especial
Pros:

El Desayuno quedo Excelente, bastante liviano pero si te quedas antojado de los Panqueques y de la fruta que se sirve, la parte en la que se ubica también es muy buena porque esta cerca de la Terminal de Buses y tienes acceso a todo porque es un Lugar bastante accesible y sobre todo un Área bastante local donde todo te queda a la mano es un Hotel Excelente en su relación precio y Servicio

Cons:

Un poco mas de mobiliaria útil dentro del Hotel, sillones para descanso o área de lectura, también que se pueda escoger uno o 2 tipos de Desayunos para que tengan una opción mas saludable o Vegano

2026-04-27 via Nuitee
T
tordjman extended_group il
6
Pros:

Pas grand chose

Cons:

Chambre minuscule, personnel désagréable, petit déjeuner pas terrible du tous

2026-04-25 via Nuitee
C
Chiara extended_group au
10
Pros:

Great location with good facilities. Breakfast was delicious!

2026-04-24 via Nuitee
G
Gustavo extended_group es
4
2026-04-23 via Nuitee