Cristales de Antigua La Calzada

Hotels
7.6 (269 reviews)
Calzada Santa Lucia Norte No. 23 , Antigua Guatemala , gt

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Airport shuttle
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor service response
Room comfort problems

Categories

Cleanliness
5.6
Multiple reviews mention issues with cleanliness and the presence of pests in some rooms.
Service
7.1
Several reviews express dissatisfaction with service, particularly regarding staff response and assistance.
Location
9.6
Location is frequently praised as excellent and convenient.
Room Quality
6.6
Some rooms reported issues such as lack of ventilation and comfort.
Amenities
7.6
Amenities mentioned have mixed feedback; issues with charging ports noted.
Value for Money
8.6
Value for money considered reasonable by some guests despite complaints.
Food and Beverage
8.1
Breakfast received good reviews, although it is offsite.
Overall Experience
7.6
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Central Location in Antigua Guatemala
Experience the charm of Antigua Guatemala while staying at Cristales de Antigua La Calzada.

Comfortable Accommodation with Modern Amenities
Relax in non-smoking rooms with a seating area, flat-screen TV, and free WiFi. Enjoy the convenience of room service and a 24-hour front desk.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering continental, American, and vegetarian choices.

Book your stay at Cristales de Antigua La Calzada now for a memorable experience in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 269 reviews
Cleanliness: 5.6
Service: 7.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
H
Hurtado • couple • cr
8
2026-07-04 • via Nuitee
L
Liliana • solo_traveller • co
10
2026-07-04 • via Nuitee
O
Omar • solo_traveller • gt
8
Pros:

Buena ubicación, cómodo y buen precio

Cons:

Que no tiene parqueo propio

2026-07-01 • via Nuitee
S
Soto • solo_traveller • gt
10
2026-06-30 • via Nuitee
O
Olivier • solo_traveller • ca
5
Cons:

La salle de bain partagée était très petite et pas vraiment propre. L’hébergement est en plein cœur de la ville donc beaucoup de bruits la nuit.

2026-06-28 • via Nuitee
C
carine • solo_traveller • fr
8
Pros:

Le petit déjeuner, l'accueil et le lit confortable.

Cons:

L'eau froide de la douche.

2026-06-27 • via Nuitee
L
López • solo_traveller • gt
10
2026-06-21 • via Nuitee
B
Beth • couple • gb
4
Kind staff but poor facilities and loud
Pros:

Comfy bed

Cons:

There was one shower for every guest in the building. The toilet, sink and shower area were unclean and there wasn’t toilet roll.

2026-06-19 • via Nuitee
M
Mattthew • couple • gb
10
2026-06-16 • via Nuitee
M
Mattthew • couple • gb
10
2026-06-16 • via Nuitee
J
Jose Fernando • couple • co
10
Pros:

U

2026-06-15 • via Nuitee
Y
Yerly Nathalie • couple • co
9
Excelente servicio en Antigua
Pros:

Muy buena atención y serviciales, hice check-out temprano y ellos nos dejaron guardar las maletas para poder ir a los recorridos y recogimos las maletas en la tarde.

Cons:

El baño estaba sucio, esto por el mal uso de los huéspedes, sin embargo lo resolvieron en 15 minutos.

2026-06-14 • via Nuitee
T
Thibault • solo_traveller • fr
7
Pros:

Bon prix, emplacement pas trop loin du centre, lits confortables

Cons:

Chambre étroite, et pas ou très peu de prises pour recharger son téléphone notamment. Pas de fenêtre non plus

2026-06-14 • via Nuitee
E
Edgar Rodelio • solo_traveller • gt
7
Cons:

No había ni una mesita
No había baño privado

2026-06-12 • via Nuitee
A
Alexander • solo_traveller • cr
6
Pros:

It was fine for the price, beds were comfy and clean, free drinking water on sight,

Cons:

The room was kinda weird, like a garage space attached to a car port. Not really a proper room, you get the feeling that you're out in the middle of the lobby. Showers were meh, lights from the front desk shining in the bedroom window all night wasn't great, plus noise.

2026-06-12 • via Nuitee
M
Molina • couple • gt
4
Demasiado Ruido Por Las Mañanas
Pros:

Muy buena ubicacion

Cons:

Demasiado ruido desde muy temprano por parte del personal, con platicas que son relacionadas con su vida privada y toda la planta baja escucha sus gritos o palabras ya que no respetan el confort de los huespedes. Ya que su tono es elevado y el ruido de sus platicas empiezas desde antes de las 7 am

2026-06-12 • via Nuitee
P
PILAR • family_with_children • co
7
2026-06-05 • via Nuitee
K
Karla Yohana Wong • solo_traveller • gt
5
2026-06-02 • via Nuitee
R
Roberto • solo_traveller • gt
1
No solo deseo a nadie
Pros:

Nada

Cons:

Todo

2026-06-01 • via Nuitee
J
Juan José • family_with_children • gt
10
Cómodo
Pros:

Muy cómodo y ordenado

2026-06-01 • via Nuitee