Cristales de Antigua La Calzada

Hotels
7.6 (295 reviews)
Calzada Santa Lucia Norte No. 23 , Antigua Guatemala , GT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor service response
Room comfort problems

Categories

Cleanliness
5.6
Multiple reviews mention issues with cleanliness and the presence of pests in some rooms.
Service
7.1
Several reviews express dissatisfaction with service, particularly regarding staff response and assistance.
Location
9.6
Location is frequently praised as excellent and convenient.
Room Quality
6.6
Some rooms reported issues such as lack of ventilation and comfort.
Amenities
7.6
Amenities mentioned have mixed feedback; issues with charging ports noted.
Value for Money
8.6
Value for money considered reasonable by some guests despite complaints.
Food and Beverage
8.1
Breakfast received good reviews, although it is offsite.
Overall Experience
7.6
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Central Location in Antigua Guatemala
Experience the charm of Antigua Guatemala while staying at Cristales de Antigua La Calzada.

Comfortable Accommodation with Modern Amenities
Relax in non-smoking rooms with a seating area, flat-screen TV, and free WiFi. Enjoy the convenience of room service and a 24-hour front desk.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering continental, American, and vegetarian choices.

Book your stay at Cristales de Antigua La Calzada now for a memorable experience in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.6
Based on 295 reviews
Cleanliness: 5.6
Service: 7.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
E
Erick Josué • couple • cr
8
Bonito lugar
Pros:

me gustó el trato del personal, la habitación, prácticamente para dormir, buenas recomendaciones de comida, tours, y trasportes. El primer cuarto que me dieron solo tenía una cama y el ventilador, no tiene aire, así que fue muy incómodo para las maletas, pero cuando nos cambiaron de habitación, ya tenía 2 camas, así por lo menos se pusieron las maletas en una y se dormía en la otra, así había más espacio. Y muy rico los desayunos.

Cons:

Le falta talvez una mesita para poner cosas o talvez sentarse, el suelo no me dio seguridad para andar descalzo, pero fuera de eso, estuvo bonito.

2026-09-17 • via Nuitee
A
Amaïa • couple • fr
10
2026-09-14 • via Nuitee
V
Vanessa • solo_traveller • gt
7
2026-09-10 • via Nuitee
J
Jamie • extended_group • au
9
Nice play to relax post hike
Pros:

A set of small but cozy rooms set out around a small courtyard. Comfortable beds. TV in each room and great free breakfast. Lots of food nearby. Great budget option for recovering post hike!

Cons:

Bathrooms were a bit claustrophobic. Some issues with hot water but all resolved quickly.

2026-09-10 • via Nuitee
E
EMILIO • solo_traveller • pa
8
Pros:

Muy céntrico siempre colaboran

Cons:

No hay donde poner maletas ni donde colgar ropa mucho olor a humedad

2026-09-05 • via Nuitee
B
BrunoFCM • solo_traveller • br
9
Pros:

Boa localização e preço. Não chegamos a usufruir do café da manhã, porém os funcionários foram amáveis o suficiente para preparar um pequeno Kit para nós antes do horário.

Cons:

O quarto é um pouco abafado e pouco ventilado. Abrir as janelas reduz um pouco a privacidade pois ela fica bem em frente ao acesso ao banheiro compartilhado.

2026-09-05 • via Nuitee
V
Vélez • extended_group • ec
3
2026-09-02 • via Nuitee
I
Isabella • couple • au
10
2026-08-29 • via Nuitee
S
Sebastian • solo_traveller • co
10
Pros:

Hotek

Cons:

Baños

2026-08-29 • via Nuitee
R
Rona • extended_group • il
9
2026-08-28 • via Nuitee
A
Alvarado • solo_traveller • gt
10
2026-08-20 • via Nuitee
A
Alvarado • solo_traveller • gt
10
2026-08-20 • via Nuitee
R
Rene • solo_traveller • co
8
Agradable
Pros:

Ubicación , cama cómoda, y personal muy amable

Cons:

Le deberían poner más atención al aseo de los baños y el lavamanos

2026-08-18 • via Nuitee
C
Chiara • couple • it
6
2026-08-17 • via Nuitee
M
Miguel Angel • solo_traveller • co
7
Relación precio.
Pros:

La ubicación es muy buena, seguro y confiable

Cons:

Las sábanas estaban viejas

2026-08-16 • via Nuitee
P
Pasqual • solo_traveller • gt
10
Pros:

Cleaned and comfortable.

Cons:

Parking

2026-08-09 • via Nuitee
F
Fombaron • solo_traveller • gt
6
Pros:

Bon prix et bonaerense situation

Cons:

Propreté moyenne, chauffe eau défaillant

2026-08-08 • via Nuitee
I
Isabella • couple • au
9
2026-08-04 • via Nuitee
R
Roberto • solo_traveller • gt
5
2026-08-03 • via Nuitee
K
Kaja • solo_traveller • si
6
Not too comfortable
Pros:

The room itself was nice and well decorated and the bed was very comfortable. They let me check in in the morning already. I did a Pacaya tour with them for 20€.

Cons:

There is no kitchen or fridge, so nowhere to have your food. You also can’t even prepare anything in your room as there is no table and no surfaces to put on your stuff. And there is only one shower, one sink and two toilets for the whole accommodation. If people talk on the hallway, you can hear everything, so expect to get woken up in the morning by other people.

2026-07-25 • via Nuitee