Cristales de Antigua La Calzada

Hotels
7.6 (194 reviews)
Calzada Santa Lucia Norte No. 23 , Antigua Guatemala , gt

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Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Poor service response
Room comfort problems

Categories

Cleanliness
5.6
Multiple reviews mention issues with cleanliness and the presence of pests in some rooms.
Service
7.1
Several reviews express dissatisfaction with service, particularly regarding staff response and assistance.
Location
9.6
Location is frequently praised as excellent and convenient.
Room Quality
6.6
Some rooms reported issues such as lack of ventilation and comfort.
Amenities
7.6
Amenities mentioned have mixed feedback; issues with charging ports noted.
Value for Money
8.6
Value for money considered reasonable by some guests despite complaints.
Food and Beverage
8.1
Breakfast received good reviews, although it is offsite.
Overall Experience
7.6
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:16

Property Description

Central Location in Antigua Guatemala
Experience the charm of Antigua Guatemala while staying at Cristales de Antigua La Calzada.

Comfortable Accommodation with Modern Amenities
Relax in non-smoking rooms with a seating area, flat-screen TV, and free WiFi. Enjoy the convenience of room service and a 24-hour front desk.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering continental, American, and vegetarian choices.

Book your stay at Cristales de Antigua La Calzada now for a memorable experience in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 194 reviews
Cleanliness: 5.6
Service: 7.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
B
Beatriz • couple • mx
10
Pros:

Las camas estaban muy comodas, el baño está afuera pero bastante limpio ambos

Cons:

El hospedaje incluye desayuno muy completo y no tuvimos ni gun problema con eso solo que en el lugar de repente llegaba un olor no muy agragadable pero quien sabe de donde venía

2026-04-08 • via Nuitee
D
Diaz • extended_group • hn
6
2026-04-07 • via Nuitee
J
Juan • couple • gt
8
2026-04-05 • via Nuitee
C
CAROLINA • extended_group • co
9
Experiencia en Guate
Pros:

La ubicación, la no restricción de horario y el desayuno. Decidí quedarme algunas noches más y no hubo inconveniente

Cons:

El olor a humedad y el café de L mañana ( muy claro)

2026-04-04 • via Nuitee
J
Jack • couple • gb
10
Pros:

Good location, nice room and lovely breakfast!

Cons:

N/A

2026-04-03 • via Nuitee
T
TirsaMazariegos • couple • us
10
Pros:

The staff, the room, the breakfast!

Cons:

I don't have anything I didn't like.

2026-04-02 • via Nuitee
H
Hdz. • solo_traveller • sv
10
Pros:

Ornato y limpieza.

2026-04-01 • via Nuitee
P
Philippe • family_with_children • ca
8
Agréable, tranquille, sécuritaire et bien situé. Pas de salon ou salle commune seule critique
Pros:

Pas de rangement dans la chambre - probablement qu'une table ou tablette, au moins une surface plane en tout cas, nous aurait facilité la vie pour nous organiser. Un porte serviettes quelconque pour faire sécher apres la douche serait une bonne idée aussi je pense.

2026-03-31 • via Nuitee
T
Théo • solo_traveller • pe
4
Décevant
Cons:

La WiFi ne marche pas, la chambre sent l'humidité, la salle de bain comme la chambre est tout juste passable en terme de propreté... rapport qualité prix décevant

2026-03-30 • via Nuitee
F
Federico • couple • ar
8
2026-03-30 • via Nuitee
O
Ochoa • couple • mx
10
Excelente lugar, muy recomendable.
Pros:

La.comida muy rica. El lugar cómodo. Personal amable. Todo muy bien.

Cons:

Los baños afuera de la habitación. Pero por el.precio no me quejo.

2026-03-29 • via Nuitee
A
Andrés • couple • gt
7
2026-03-28 • via Nuitee
O
Oscar Alexander • extended_group • sv
10
2026-03-27 • via Nuitee
L
Lenka • couple • cz
9
Hostel near city centre
Pros:

Good breakfast. Clean room and shared bathroom. Everything ok:)

2026-03-25 • via Nuitee
K
Kaiping • couple • tw
8
Bueno!!
Pros:

Ubicación, desayuno rico

Cons:

Habitacion está a la par del baño, bastante ruido

2026-03-23 • via Nuitee
N
Nicolas • solo_traveller • cy
2
Not worth it
Pros:

It was within walkable distance from the centre

Cons:

I had an old, claustrophobic room with bad air circulation. I had a bathroom but the toilet was literally 1-2 meters from my bed and there was not a proper door to separate them. I didn't receive any cleaning in three days. I mostly avoided staying in my room.

2026-03-22 • via Nuitee
M
Miriam • extended_group • es
5
2026-03-22 • via Nuitee
C
Claudia • extended_group • gt
10
2026-03-21 • via Nuitee
C
Cristian • couple • co
8
Pros:

La ubicación es muy cerca a todo, muy tranquilo y limpio

2026-03-19 • via Nuitee
A
Alejandra • couple • co
9
Pros:

Amabilidad

2026-03-17 • via Nuitee