Hilton Suites Jabal Omar Makkah

Hotels
Hilton Hotels & Resorts
9 (8139 reviews)
Ibrahim Al Khalil Street , Makkah , sa

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent hospitality
Great location
Clean and spacious rooms
Diverse food options
Cons:
Service issues reported
Need for improved housekeeping in some areas

Categories

Cleanliness
9.14
Hotel is highly clean and spacious, with well-maintained facilities.
Service
8.11
Most staff were friendly and helpful, but some service issues were reported.
Location
9.65
Excellent location near the mosque, very convenient for guests.
Room Quality
9.1
Rooms were reported as comfortable and well arranged.
Amenities
8.63
Amenities like breakfast and lobby services are appreciated by guests.
Value for Money
9.09
The hotel provides good value considering its location and services.
Food and Beverage
9.14
Breakfast is described as very good, with a diverse menu.
Overall Experience
9.11
Overall stay felt easy and stress-free, with positive remarks on hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Accommodations with Stunning Views
Enjoy modern design and spacious rooms facing the Holy Haram, equipped with smart LCD TVs and individual Azan speakers.

Dining Options with a View
Indulge in a variety of dining choices, including multiple restaurants and coffee shops, all offering breathtaking views of the Grand Mosque.

Convenient Location with Shopping Amenities
Adjacent to a modern shopping mall and with easy access to key attractions like As-Haabee Exhibition and The Holy Qur’an Exhibition, our hotel provides the perfect blend of convenience and luxury.

Experience the best of Makkah at Hilton Suites Makkah and book your stay with us today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian. Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements .
Ramadan special:
• All bookings that include a normal breakfast will be provided/ initialed Sahour meal instead.
• Iftar Ramadan Buffet price is 246 SAR per person per meal subject to 15% VAT.
• Sahour Ramadan buffet price is 246 SAR per person per meal subject to 15% VAT.
• Please note that during Ramadan, restaurant access and dining entitlements will be provided through Brand Wallet digital passes.

Family policy:
• Children up to 18 years old stay free (with parents, who can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate.
• Children 5 years and under enjoy complimentary meals.
• For children aged 6 - 11 years old, there is a 50% discount on meals.
• From 12 years old, children are considered adults for meal charges.

Parking fees apply as per the third-party operating price list.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for SAR 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

Location

Guest Reviews

9
Based on 8139 reviews
Cleanliness: 9.14
Service: 8.11
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
W
Wejdan solo_traveller sa
7
2026-05-16 via Nuitee
A
Amnh couple sa
10
Pros:

جميل

Cons:

لايوجد

2026-05-16 via Nuitee
A
Amnh couple sa
10
Pros:

جميل

Cons:

لايوجد

2026-05-16 via Nuitee
L
Luluwah couple sa
10
2026-05-15 via Nuitee
A
Amnah solo_traveller sa
10
راحة نفسية واستكنان
Pros:

الموقع قريبه من الحرم والخدمات حوله ،المول والمطاعم بنفس المبنى ،حجم الغرفه، النظافه كل العاملين، والموظفين
الاستقبال رووووعه قمة بالأدب والاخلاق سرعة في تسليم الغرف تعامل راقي جداًجداً
كل الشكر والتقدير للإخوة الافاضل الاستاذ نادر الزهراني والاستاذ احمد هوساوي تعاملهم جداً راقي وأخلاقهم عالية جداً
الله يسعدهم ويبارك فيهم ويكثر من امثالهم يارب

2026-05-15 via Nuitee
N
Nassar family_with_children sa
9
2026-05-15 via Nuitee
A
AHMED couple qa
1
تعامل سئ من من الفندق وكذلك بوكينج وعدم تقديم المساعدة الكافيه
Cons:

تم إلغاء اقامتي بمجرد وصولي إلى مكه ورفع الأسعاربزيادة كبيرة جدا مما جعل صعوبة في ايجاد السكن المناسب لي وللعائلة

2026-05-14 via Nuitee
A
Abdulah couple sa
10
Pros:

جميل جداً

2026-05-14 via Nuitee
A
Abdullah solo_traveller sa
10
2026-05-14 via Nuitee
N
nassir solo_traveller sa
10
Pros:

كل شيء

Cons:

لاشيء

2026-05-14 via Nuitee
A
Abdullah family_with_children sa
10
Pros:

كل شيء

Cons:

لاشيء

2026-05-14 via Nuitee
A
abdulelah couple sa
9
2026-05-14 via Nuitee
K
Khaled family_with_children eg
9
2026-05-14 via Nuitee
F
Fares solo_traveller sa
10
2026-05-13 via Nuitee
M
mohammed family_with_children kw
1
Pros:

لم اسكن لقد تم اللغاء حجزي بدون اي سبب

2026-05-13 via Nuitee
ممدوح family_with_children sa
1
Pros:

لم يتم السماح لي بالإقامة علماً بأن الحجز مؤكد من قبل BOOKING

2026-05-12 via Nuitee
R
RANA couple sa
8
Pros:

الموقع والغرف

Cons:

الاكل كان عادي

2026-05-12 via Nuitee
A
Abeer family_with_children sa
1
Pros:

يوم وصلت قالو الحجز ملغي

Cons:

ألغو حجزي قبل لا أوصل بساعه

2026-05-11 via Nuitee
L
Lama couple sa
10
كانت إقامة جميلة ممتعة
Pros:

قريب من الحرم

Cons:

لاشئ

2026-05-11 via Nuitee
A
Aziz couple sa
9
2026-05-11 via Nuitee