Welcoming Home Close to Transport Links

Hotels
8.1 (22 reviews)
81 Norbury Avenue , Thornton Heath , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
BBQ facilities
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly host
Clean property
Cons:
Small rooms
Parking issues
Location might feel unsafe at night

Categories

Cleanliness
8.4
The property was clean and basic. Room had tea making facilities and a fridge and was quiet.
Service
8.6
Alison was very welcoming and friendly, providing timely and relevant communication.
Location
7.7
Good location but a little too far from the nearest stations to walk with a suitcase.
Room Quality
7.9
Rooms were adequate but some reviews mentioned they were small.
Amenities
8.1
Included fridge and kitchen facilities which were helpful.
Value for Money
8.2
Great location and value for money. Adequate amenities provided.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
7.9
Very enjoyable experience with friendly host and clean property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:32

Property Description

Terrace with Garden Views
Enjoy the serene ambiance from the terrace with garden views in each unit. Perfect for a peaceful morning coffee or evening relaxation.

Convenient Shared Facilities
Take advantage of the shared kitchen, private check-in and check-out services, and free WiFi throughout the property for a hassle-free stay.

Outdoor Relaxation
Unwind with the barbecue facilities, garden area for relaxation, or plan a delightful picnic in the designated picnic area during your stay.

Book now for a memorable stay at Welcoming Home Close to Transport Links in Thornton Heath!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 22 reviews
Cleanliness: 8.4
Service: 8.6
Location: 7.7
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 7.9
A
alberto couple es
7
2026-01-22 via Nuitee
L
Lisa couple gb
8
Very enjoyable.
Pros:

Great location and value for money. Very friendly host.

2026-01-20 via Nuitee
J
John solo_traveller gb
8
Pros:

Nice room
Good shower facilities
Good restaurants available in Norbury

Cons:

Norbury only has a train every 30 mins to Victoria

2025-12-16 via Nuitee
F
Fredrick extended_group de
5
It’s a shared apartment, Owner lives there, rooms were very small, good for a layover, not suitable for a family, Bath c
Pros:

Very small rooms!

Cons:

I was disappointed that we were not allowed to use the parking space in front of the property just as she has shown online, but it’s a deceiving. Guest can’t use it. It’s very difficult to find a parking on the main street. We found it very selfish that guests can’t use it, even though the parking was empty

2025-11-05 via Nuitee
L
Lan couple cn
10
下一次还要住这里
Pros:

房东很热情,特别干净…~

2025-09-30 via Nuitee
F
Fran couple es
6
Apártamento bien ubicado, con muy buena atención personal. Convendría adecuar el colchón playero permitiera descansar en
Pros:

La ubicación y el trato del personal.

Cons:

La cama no era cómoda para descansar. El colchón no estaba en condiciones.

2025-09-28 via Nuitee
A
Adrienne solo_traveller gb
6
Clean and excellent value for money!
Pros:

The property was clean and basic. Allison was very welcoming and friendly. Room had tea making facilities and a fridge and was quiet.

Cons:

The location. The property is mid way between Norbury and Thornton Heath stations. A little too far to walk with a suitcase in tow. I got An Uber for £5 which was reasonable. The home is on a council estate and feels a little unsafe (I know the area well and wouldn’t walk around there after dark alone) Again Uber was useful for getting around.

2025-08-28 via Nuitee
B
Bernadette solo_traveller gb
10
Pros:

Alison was very welcoming on my arrival, and all of her messages were timely & relevant. The room was large and included a fridge (with small freezer space), desk & chair, and spare bedding/pillows. Nice large windows with a garden view. I was able to use the kitchen where cutlery/crockery was provided. As a lone female, I felt safe in the area and was happy to walk around the locality. It's around a 10 minute or so walk to the town centre which has a fair-sized Tesco.
I would highly recommend Alison's place to others.

2025-08-07 via Nuitee
C
CammyAleksic solo_traveller gb
10
2025-07-13 via Nuitee
B
Boi couple gb
2
2025-07-09 via Nuitee
M
Martin couple gb
8
Alison’s home is a welcome oasis on the edge of London
Pros:

Alison is a very attentive host and has given much thought to making a stay comfortable

2025-07-08 via Nuitee
F
Fiona extended_group gb
10
Pros:

We had such a fantastic time in London and a lot of that was to do with our stay here. Fantastic location, beautiful home and incredibly kind people. We will definitely be booking here again next time we're in London

2025-07-01 via Nuitee
A
Aida review category business travellers gb
10
Exceptional
Pros:

Lovely home situated in a quiet residential place. Trains and buses into East and West Croydon available and within 10-15 minutes walk. Central shopping area and Thornton Heath Recreation Ground are within easy walking distance. Lovely comfortable room with view to garden. Everything is clean and tidy. Welcoming hosts and accommodating.... it is like a "home away from home."

2024-12-10 via Nuitee
E
Eric solo traveller gb
7
Pleasant and good
Pros:

Cleanliness of the property and facilities, and also the good smell in the property.

Cons:

The heating. The heater was off most of the time and not too warm when on. Also, not much was made available for breakfast.

2024-11-24 via Nuitee
A
Arvid solo traveller se
10
Everything was perfect and would stay again.
Pros:

Excellent stay in this beautiful home. Clean, comfortable, easy to access, friendly hosts and calm area. For very good nights of sleep.

2024-08-29 via Nuitee
A
Ambhire solo traveller gb
8
Very good
2024-08-07 via Nuitee
A
Aida review category business travellers gb
10
Exceptional
2024-08-07 via Nuitee
A
Aida review category business travellers gb
10
Lovely!
Pros:

Location is away from the hustle and bustle of central Thornton Heath and yet within easy reach to local buses to East Croydon‚ to local shops and close to all local amenities and parks. Extremely kind and welcoming host. Lovely home situated in a quiet suburban area. Clean‚ tidy and cosy just like you would find in a family home. Comfortable bedroom‚ small selection of teas/coffees available as well as a kettle in the bedroom.

2024-07-29 via Nuitee
E
Edna review category business travellers gb
10
Every thing was so good.
Pros:

Excellent customer service

Cons:

Nothing

2024-06-25 via Nuitee
F
Fungai solo traveller gb
5
Passable
2024-06-04 via Nuitee