Grand Hyatt Mumbai Hotel and Residences

Hotels
•
Grand Hyatt
8.3 (1975 reviews)
Off Western Express Highway Santacruz (E) , Mumbai , in

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Slow service
Overpriced food

Categories

Cleanliness
8.88
The cleanliness was noted positively in reviews.
Service
7.85
Staff were friendly, but some reviews indicated service was slow at times.
Location
8.89
Location is convenient for airport and nearby areas, but slightly far from downtown.
Room Quality
8.84
Rooms were described as clean and spacious with necessary amenities.
Amenities
8.37
Amenities were decent but lacked some basics in suite.
Value for Money
7.83
Some feedback suggested that certain meals were overpriced compared to quality.
Food and Beverage
7.38
Breakfast had issues with queues and service, and some dinner options were disappointing.
Overall Experience
8.35
Experiences were largely positive, with some minor issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:20

Property Description

Luxurious Accommodation with Stunning Views

Grand Hyatt Mumbai offers modern rooms with floor-to-ceiling windows providing breathtaking courtyard or city views. Some rooms even feature a balcony for a more immersive experience. The en-suite bathrooms with separate baths and complimentary toiletries ensure a relaxing stay.

Award-Winning Dining Experiences

Indulge in a culinary journey at the hotel's four signature restaurants offering a variety of cuisines. From multi-cuisine delights at Fifty Five East to authentic Italian dishes at Celini, there's something for every palate. The Bar serves exclusive cocktails, while the Gourmet Store offers a selection of local and international produce.

Exceptional Services and Amenities

Enjoy the convenience of free private parking and an airport shuttle service. The hotel's 24-hour Concierge, multi-lingual staff, and babysitting services cater to all your needs. Plus, art enthusiasts can admire exquisite collections displayed throughout the property.

Book your stay at Grand Hyatt Mumbai for an unforgettable experience!

Important information:

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Hookah, speakers and private parties are not permitted on the premises.

Renovation work is done from 09:00 to 18:00 daily on limited guestroom floors. Guests may experience some noise or light disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1975 reviews
Cleanliness: 8.88
Service: 7.85
Location: 8.89
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
P
Parmar • extended_group • au
10
2026-04-11 • via Nuitee
M
Mohan Singh • solo_traveller • in
10
2026-04-10 • via Nuitee
B
BW en RK • family_with_children • nl
9
2026-04-09 • via Nuitee
T
Taher Shabbir • solo_traveller • in
10
2026-04-09 • via Nuitee
S
SONAL • solo_traveller • ae
7
Overall, location is good. the hotel itself is huge and the vibe is good too. Clean, luxury.
Pros:

The Hotel rooms are huge, breakfast had a lot of options but the service was pretty slow. The reason could be the crowd of bombay times fashion week. but still the hotel should have prepared well in advance as crowd is expected, it is not sudden. a lot of things were over already much before the breakfast closing time.

Cons:

The service was pretty slow on the dates I stayed. It could be due to Bombay times fashion week. However, the staff and the hotel should have been well prepared in advance for the same.

2026-04-09 • via Nuitee
• couple • in
10
2026-04-09 • via Nuitee
B
BW en RK • family_with_children • nl
9
2026-04-09 • via Nuitee
A
Amin • extended_group • fr
8
Très bien
Pros:

Situation

Cons:

Service

2026-04-08 • via Nuitee
M
mitesh narendrakumar • extended_group • in
10
2026-04-07 • via Nuitee
J
Jolana • couple • ch
10
Sehr gut
Pros:

Das Personal ist sehr gefällig, und hilfsbereit

2026-04-07 • via Nuitee
P
Parag • couple • in
10
2026-04-06 • via Nuitee
J
Jaiveer • couple • in
8
Pros:

The net was broken so too many mosquitoes came in . Needs repair

2026-04-03 • via Nuitee
A
Anshul Reddy • solo_traveller • in
9
2026-04-02 • via Nuitee
G
Gaurav • couple • in
8
2026-03-31 • via Nuitee
B
bonato • family_with_children • it
10
2026-03-31 • via Nuitee
S
Soodhun • family_with_children • mu
8
2026-03-30 • via Nuitee
S
sarah • solo_traveller • gb
10
A very solid hotel and great for the conference centre
Pros:

Great buffet breakfast, very comfortable rooms, helpful staff.

Cons:

Nothing

2026-03-29 • via Nuitee
J
Joanna • couple • gb
10
Hotel heaven in Mumbai if you need a handy place for the airport!
Pros:

Truly wonderful stay to end our holiday in India.
We wanted a handy hotel close to the airport and got much more than we expected!
Great staff, huge beds and we had the luxury of Club access. The food & service was excellent.
Thank you to all the staff .

2026-03-29 • via Nuitee
S
sucheta • extended_group • gb
10
2026-03-28 • via Nuitee
B
Bharat • family_with_children • in
10
2026-03-28 • via Nuitee