Grand Hyatt Mumbai Hotel and Residences

Hotels
•
Grand Hyatt
8.3 (1918 reviews)
Off Western Express Highway Santacruz (E) , Mumbai , in

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Slow service
Overpriced food

Categories

Cleanliness
8.88
The cleanliness was noted positively in reviews.
Service
7.85
Staff were friendly, but some reviews indicated service was slow at times.
Location
8.89
Location is convenient for airport and nearby areas, but slightly far from downtown.
Room Quality
8.84
Rooms were described as clean and spacious with necessary amenities.
Amenities
8.37
Amenities were decent but lacked some basics in suite.
Value for Money
7.83
Some feedback suggested that certain meals were overpriced compared to quality.
Food and Beverage
7.38
Breakfast had issues with queues and service, and some dinner options were disappointing.
Overall Experience
8.35
Experiences were largely positive, with some minor issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:20

Property Description

Luxurious Accommodation with Stunning Views

Grand Hyatt Mumbai offers modern rooms with floor-to-ceiling windows providing breathtaking courtyard or city views. Some rooms even feature a balcony for a more immersive experience. The en-suite bathrooms with separate baths and complimentary toiletries ensure a relaxing stay.

Award-Winning Dining Experiences

Indulge in a culinary journey at the hotel's four signature restaurants offering a variety of cuisines. From multi-cuisine delights at Fifty Five East to authentic Italian dishes at Celini, there's something for every palate. The Bar serves exclusive cocktails, while the Gourmet Store offers a selection of local and international produce.

Exceptional Services and Amenities

Enjoy the convenience of free private parking and an airport shuttle service. The hotel's 24-hour Concierge, multi-lingual staff, and babysitting services cater to all your needs. Plus, art enthusiasts can admire exquisite collections displayed throughout the property.

Book your stay at Grand Hyatt Mumbai for an unforgettable experience!

Important information:

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Hookah, speakers and private parties are not permitted on the premises.

Renovation work is done from 09:00 to 18:00 daily on limited guestroom floors. Guests may experience some noise or light disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1918 reviews
Cleanliness: 8.88
Service: 7.85
Location: 8.89
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
H
Hassan • couple • tz
8
It was very good experience
Pros:

Comfortable, clean, excellent staff

Cons:

Abut expensive

2026-02-12 • via Nuitee
A
Aarti • solo_traveller • gb
9
2026-02-10 • via Nuitee
K
Kashee • couple • de
7
I would still totally recommend the hotel and it was definitely value for money.
Pros:

Spacious rooms and very clean. It is a big hotel with a lot of rooms. Not the boutique hotel we are used to, but you didn’t feel like it was full.

Cons:

Breakfast got busy and in some instances they couldn’t accommodate all of us in the restaurant area and had to re-direct us to another restaurant. Breakfast was wonderful though!

2026-02-10 • via Nuitee
K
karen • couple • gb
1
Awful - worst start to a holiday ever. Arrived tired from journey and got virtually no sleep for the 5mights we stayed t
Pros:

Comfortable beds, f&b, Club Lounge

Cons:

Massively intrusive noise from building works (9am to 6pm seven days per week) and seemingly routine maintenance throughout the night (also seven days per week including loud drilling at 3am). Managerial staff totally ineffectual. And don’t even think about booking a room with a patio - they are nothing more than sordid smoking areas and are most definitely not private

2026-02-09 • via Nuitee
B
BAIJ NATH • solo_traveller • in
3
The stay was very much uncomfortable mainly due to smells and unhygienic cleaning.
Cons:

Pathetic service and non hygienic cleaning

2026-02-09 • via Nuitee
G
Gokay • couple • tr
10
2026-02-09 • via Nuitee
W
Wei • solo_traveller • sg
9
Pros:

The food, the gym, the lobby, the decorations

Cons:

Room is not good in sound proof
Outside environment is terrible
Some staff are not good in communication

2026-02-09 • via Nuitee
P
Prital • family_with_children • ke
10
2026-02-08 • via Nuitee
N
Nancy • solo_traveller • in
4
Pros:

That’ it is clean n central.

Cons:

I was sleeping at night like how evryone is supposed to sleep at 3 am. After paying so mch amount. No one wants disturbances at 3:00 am in d the night with a sound of hammer n constructing something , just coz they over fill wit stays and larger groups coming in. Everything is very noisy and not luxurious stay. I have been seriously disturbed at 3 am coz that sound didn’t let me rest. It’s pathetic n not acceptable. But a very sweet gentleman staff. Changed my room next morning. I still feel , my stay was not nice. Breakfast quality is gone really down. The food is not so appealing how once upon a time it used to be.

2026-01-31 • via Nuitee
S
Silveira • couple • in
10
Definitely come back to Grand Hyatt
Pros:

Warm welcome from the staff n a special thank you to Agnel(father) the stay was great and the service was excellent.

2026-01-30 • via Nuitee
M
Minal • family_with_children • gb
10
2026-01-28 • via Nuitee
A
Amadamin • couple • iq
10
2026-01-28 • via Nuitee
A
Abhijit • couple • ca
9
2026-01-28 • via Nuitee
A
Ajay • solo_traveller • ae
9
2026-01-28 • via Nuitee
S
Samir • extended_group • lb
10
2026-01-27 • via Nuitee
P
Parvinder Singh Lamba • family_with_children • in
9
2026-01-27 • via Nuitee
C
C. Jeganathan • couple • my
10
Pros:

Everything was excellent

2026-01-27 • via Nuitee
A
Anish • couple • us
10
2026-01-26 • via Nuitee
A
Abhishek • solo_traveller • in
8
2026-01-26 • via Nuitee
A
altaf • solo_traveller • in
10
Amazing
Pros:

Breakfast was excellent

Cons:

Spa service

2026-01-25 • via Nuitee