Homegate Inn And Suites Collierville TN

Hotels
Independent
6.8 (118 reviews)
1228 W Poplar Ave, Collierville, Tennessee, 38017 , Collierville , US

Pets allowed

Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Television in common areas
Free breakfast
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Easy to relax
Helpful staff
Cons:
Unclean amenities
High instances of complaints

Categories

Cleanliness
3.2
Numerous mentions of blood stains and unclean conditions.
Service
8.2
Positive remarks about staff being nice and helpful.
Location
8.2
Close proximity to shops and tournament locations mentioned positively.
Room Quality
4.2
Mention of old furnishings and issues with cleanliness in multiple reviews.
Amenities
7.2
Basic amenities mentioned but with some issues.
Value for Money
7.7
Comments suggest the pricing may not reflect the quality.
Food and Beverage
7.7
Breakfast was described as 'ok' by one reviewer.
Overall Experience
8
Overall dissatisfaction highlighted, but one positive mention of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, a television in a common area, and a vending machine for added convenience during your stay.

Complimentary Breakfast
Start your day right with a complimentary continental breakfast served daily from 6:00 AM to 9:00 AM.

Home Away from Home
Relax in one of the 60 guestrooms equipped with microwaves, free Wi-Fi, and comfortable amenities to ensure a pleasant stay.

Eager to explore Collierville? Look no further and book your stay at Homegate Inn And Suites Collierville TN, ideally located near popular attractions and with excellent facilities for a memorable experience.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

6.8
Based on 118 reviews
Cleanliness: 3.2
Service: 8.2
Location: 8.2
Room Quality: 4.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8
J
John C Bartlett,
4
Pros:

The spigot for the sink fell off. I had to use the stem to turn the water on & off. The parking lot needed new paving.

2025-10-10 via Nuitee
J
Janet
10
Pros:

Clean Rooms. Nice and Quiet.

2025-10-10 via Nuitee
J
Juweon
4
Pros:

Facilities are poorly maintained. Best to go with a name brand economy lodgings than this place. Also staff is friendly but lacks common sense and isn’t really trained for hotel/hospitality management.

2025-10-09 via Nuitee
A
Alyssa
6
Pros:

The room wasn’t that bad for the price. There were random holes in the walls though and stained on the sheets that made you think they weren’t washed properly. The service was questionable though. I had paid for multiple nights and the people up front would seem like they were trying to rush me out of my stay… like they were sick of us staying here. I also have reasonable suspicion that they even called police on us to scare us to leave. They definitely could work on their characters a little to make us feel actually welcome next time, because we are PAYING to stay here. Not like I was freeloading.

2025-10-08 via Nuitee
S
Stephanie
2
Pros:

Nothing appealing and very dirty.

2025-10-07 via Nuitee
C
chuck
4
Pros:

Cigarette burn marks in the bead spead. Ceiling in the bathroom was peeling and water marked. Mold on the bathroom tub.

2025-10-05 via Nuitee
A
Alicia
2
Disgusting!!!!!
Pros:

Avoid this hotel like the plaque!!!!!!!
This place is a major DUMP!!!!!

2025-09-27 via Nuitee
A
Angela
10
Pros:

It was easy to relax

2025-09-22 via Nuitee
S
Sandi
6
Almost
Pros:

The kitchenette consisted of refrigerator, a two eye, ceramic range, no oven, and a microwave. No laundry facilities. WiFi worked and there are a few shops and fast food nearby.

2025-09-18 via Nuitee
M
Mykira partner
2
Pros:

Price i was told i would pay is not the price i paid. Bad customer service. They charged my card 3 times and wasn’t transparent with me on why.

2025-09-13 via Nuitee
A
Angela
2
Gross!!!
Pros:

You do not want to stay in this blood stained place. First impression of this place was ewwww. .Second, impression upon seeing the room was gross. Then I started looking around the room. Either the sheets had not been washed or they were super stained. I'm pretty sure there was a blood droplet, or some kind of grossness on the pillow, then found some more blood droplets on the lampshade. The chairs were absolutely disgusting. Pretty sure, the sink and mirror had never been wiped. And the last straw was the toilet, there is no way any of my family would you use that. I don't understand how lazy you have to be to let a hotel get this bad. Oh, they also tried to show us another room. It was almost as bad. I'm pretty sure there was blood in the bathtub. This is by far the worst hotel I have ever seen.

2025-09-12 via Nuitee
C
charles family
10
Pros:

Very clean and nice people

2025-09-07 via Nuitee
R
Richard
10
Pros:

Close proximity to FedEx tournamet.

2025-09-04 via Nuitee
D
D Mark
6
Pros:

Basic accommodations. Not so much in disrepair but everything is “Big Lots” quality. However, the room was clean. The bed was comfortable but was on a spring futon like bas which the springs creaked with every move. Okay for an overnight stay.

2025-09-02 via Nuitee
J
Jerry family
8
Pros:

The room was comfortable and clean. Everything worked. I can sleep through a freight train. And that’s convenient because the hotel is a bit close to the tracks. So if you’re a light sleeper …

2025-09-01 via Nuitee
L
LaToya
10
Pros:

Great place on a low budget. Helpful staff.

2025-09-01 via Nuitee
J
John partner
6
Pros:

The service was good but the property was run down and dated.

2025-09-01 via Nuitee
E
Edward
10
Pros:

Easy access to the area of Collierville

2025-08-31 via Nuitee
V
Verified traveler
4
First tiime stay
Pros:

Staff was minimal but nice and polite. The room was dusty with loose plumbing fixtures, rysty towel racks, and mildew in the bathroom. The bed was nice, full size refrigerator and a microwave. It akso was quiet. Breakfast was ok. We likely won't stay again.

2025-08-17 via Nuitee
H
Howard
10
Pros:

Freaking great!!

2025-08-16 via Nuitee