Courtyard by Marriott Times Square West

Hotels
•
Courtyard by Marriott
8.5 (3249 reviews)
307 West 37th Street , New York , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
High prices
Small room size
Lack of amenities

Categories

Cleanliness
8.46
Minor concerns about cleanliness noted; overall acceptable.
Service
9.43
Friendly and helpful staff consistently praised.
Location
9.97
Great location near key attractions; highly rated.
Room Quality
7.92
Some issues with small room size and quality of amenities.
Amenities
7.45
Lack of certain amenities like complimentary coffee impacted score.
Value for Money
8.41
High-priced during holiday period; perceived value varies.
Food and Beverage
7.46
Missing breakfast options and coffee amenities.
Overall Experience
8.93
Overall enjoyable stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:44

Property Description

Luxurious Stay in Midtown Manhattan

Convenient Location: Situated just steps away from Penn Station and a short walk from Times Square, the Courtyard by Marriott Times Square West offers a prime location for exploring the city. Bryant Park and other attractions are also within easy reach.

Modern Amenities: Each guest room is equipped with a flat-screen cable TV, work desk, and coffee machine for your comfort. Enjoy stunning city views from select rooms. Stay connected with complimentary WiFi throughout the hotel, and take advantage of the on-site fitness and business centers.

Near Major Attractions: With the Empire State Building a short walk away and Central Park easily accessible, you'll have the best of Manhattan at your fingertips during your stay.

Book your stay now at the Courtyard by Marriott Times Square West for an unforgettable experience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 3249 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
A
Andrianaivosoa • solo_traveller • mg
7
Pros:

I like the location

Cons:

the view was from the back of the building and also the room was so tiny

2026-04-11 • via Nuitee
N
Naisa • family_with_children • us
9
Pros:

The room

2026-04-11 • via Nuitee
J
Juan • solo_traveller • do
10
The Smart Choice: Modern amenities and great staff at best value rates!
Pros:

This hotel Is exactly what you need if you are looking for smart accommodations while visiting New York. Modern rooms comfortably appointed (late model TV screens, very comfortable beds, nice bathrooms). The staff is amazing, I was especially grateful to Crystal Morales and her cheery disposition and highly effective service.

Cons:

The property is great. Perhaps the only recommendation would be to have late night snacks prepared by the Bistro for guests who want a late bite. Courtyard’s model does not offer room service (that’s why such good value for money) but having limited options could help in that sense.

2026-04-11 • via Nuitee
A
Anabelle • couple • de
9
Recommended :)
Pros:

Location and Comfortable Bed.

Cons:

Nothing

2026-04-11 • via Nuitee
R
Rishabh • solo_traveller • ca
6
2026-04-11 • via Nuitee
J
James • solo_traveller • us
1
This hotel bilked me out of $50 with no explanation
Pros:

It was a nice hotel in a great location

Cons:

When I was checking my credit card statement I noticed that they charged me an additional $50 when I checked out! I called them and they said they couldn't give me any information without a Marriot reservation number. They said that I had to go through Booking.com. Booking said that since I paid the hotel directly I had to deal with them. When I called them again they were very rude to me and gave me the run around.

2026-04-10 • via Nuitee
E
Ernst • extended_group • nl
9
Perfect location
Pros:

Very good location and very clean rooms! Friendly personnel.

2026-04-10 • via Nuitee
S
Sandra • solo_traveller • de
9
2026-04-10 • via Nuitee
M
MAURICE • solo_traveller • us
9
Great stay!
Pros:

Friendly staff. Comfortable room, great location!

2026-04-10 • via Nuitee
K
Kirsten • couple • aw
10
2026-04-10 • via Nuitee
L
LEYDIER • couple • fr
9
2026-04-10 • via Nuitee
H
Houda • family_with_children • tr
8
Pros:

tres proche de tous les moyens de transport

Cons:

la caution de 50dollars par nuit

2026-04-09 • via Nuitee
A
Alejandro.laguna • couple • es
9
Hotel perfecto y muy recomendable para visitar la ciudad.
Pros:

Ubicación y comunicación muy buena para visitar la ciudad, tamaño de la habitación y de la cama muy buenos. Limpieza general del hotel, muy buena también.

Cons:

Por poner alguna pega, las vistas de la habitación son muy regulares, pero asumibles para el precio. Y por otro lado, puedes ver gran numero de personas sin hogar en los aledaños del hotel, pero no te sientes inseguro.

2026-04-09 • via Nuitee
A
Aurore • couple • fr
9
Très bon séjour ! :)
Pros:

La personne à l'accueil était très accueillante, l'hotel était très bien situé, le lit était confortable. Nous reviendrons sans hésiter.

2026-04-07 • via Nuitee
אור שאול • couple • il
10
Dear Marriott Team, We would like to express our sincere gratitude for the warm hospitality, care, and exceptional sens
Pros:

מיקום

2026-04-07 • via Nuitee
P
Pirmin • family_with_children • us
7
Okay Hotel with very nice staff
Pros:

Friendly staff at the counter

Cons:

The ventilation inside the room was permanently on and was very loud. The AC when it turned on was loud as well.
All of this made it really hard to sleep well

2026-04-07 • via Nuitee
J
Javier Ambrosio • family_with_children • co
10
Pros:

La comodidad y la ubicación.

2026-04-06 • via Nuitee
A
Aldis • family_with_children • gb
7
2026-04-06 • via Nuitee
C
Chiara • family_with_children • it
8
Pros:

Cortesia della reception, camera silenziosa, pulizia accurata

Cons:

Staff del bistrot non paziente con gli stranieri, posizione non ottimale in quanto l'hotel si trova di fianco ad una struttura dove sostano persone poco raccomandabili

2026-04-06 • via Nuitee
G
Grace • family_with_children • us
10
Pros:

cleanliness and location

2026-04-06 • via Nuitee