Courtyard by Marriott Times Square West

Hotels
Courtyard by Marriott
8.5 (3643 reviews)
307 West 37th Street , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
High prices
Small room size
Lack of amenities

Categories

Cleanliness
8.46
Minor concerns about cleanliness noted; overall acceptable.
Service
9.43
Friendly and helpful staff consistently praised.
Location
9.97
Great location near key attractions; highly rated.
Room Quality
7.92
Some issues with small room size and quality of amenities.
Amenities
7.45
Lack of certain amenities like complimentary coffee impacted score.
Value for Money
8.41
High-priced during holiday period; perceived value varies.
Food and Beverage
7.46
Missing breakfast options and coffee amenities.
Overall Experience
8.93
Overall enjoyable stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:44

Property Description

Luxurious Stay in Midtown Manhattan

Convenient Location: Situated just steps away from Penn Station and a short walk from Times Square, the Courtyard by Marriott Times Square West offers a prime location for exploring the city. Bryant Park and other attractions are also within easy reach.

Modern Amenities: Each guest room is equipped with a flat-screen cable TV, work desk, and coffee machine for your comfort. Enjoy stunning city views from select rooms. Stay connected with complimentary WiFi throughout the hotel, and take advantage of the on-site fitness and business centers.

Near Major Attractions: With the Empire State Building a short walk away and Central Park easily accessible, you'll have the best of Manhattan at your fingertips during your stay.

Book your stay now at the Courtyard by Marriott Times Square West for an unforgettable experience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3643 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
R
Rafael solo_traveller br
9
Pros:

Rooms are bigger than for similarly priced hotels in the region

2026-08-08 via Nuitee
M
Margaret extended_group sg
8
Value for money.
Pros:

Very close to all amenities. 8 minute from the train station to the hotel. Very vibrant place. It is New York so you have to be careful.

Cons:

Nothing

2026-08-07 via Nuitee
E
Erice couple us
10
2026-08-07 via Nuitee
K
Khalil solo_traveller by
9
2026-08-06 via Nuitee
S
Santi solo_traveller it
7
2026-08-06 via Nuitee
N
Nicholas couple us
10
The best value and location in New York City
Pros:

It was very close to a Subway station, it had everything we needed for comfort and convenience, it was an excellent location, the staff were super friendly and it was the best value going - and I know that to be true because a couple of months ago we stayed in a different hotel, that was not nearly as nice, not nearly as convenient and far more difficult to navigate to for twice the price.

Cons:

The sirens going off at night are a problem everywhere in New York City so there's no way that can be fixed but having stayed at another hotel recently as described above this was as quiet and soundproof as you could get and it was much better than the other hotels we've stayed.

2026-08-05 via Nuitee
P
Pikner extended_group ee
8
2026-08-05 via Nuitee
S
Sapp couple us
9
2026-08-04 via Nuitee
I
Incognitawanderer solo_traveller us
9
A very convenient and well‑situated hotel
Pros:

Soleah at reception was excellent—professional, friendly and accommodating; even though I arrived early, she arranged an immediate check‑in and provided the room I requested, including the view and a higher floor. The hotel overall appears refreshed, as the room, bathroom, elevators, and laundry facilities all look newly updated and modernized.

Cons:

The AC is an older system, and the noise level is extremely high—upgrading to newer units should be considered a priority in future renovation plan.

2026-08-04 via Nuitee
N
Nikita couple lt
6
Pros:

In general it was clean, but the room was very dark; terrible A/C with many sounds and wind blowing bed direction, too many blinking lights all night long.

Cons:

Poor amenities, no glasses, blinking lights , terrible A/C, homelesss and drug addicted people just nearby hotel.

2026-08-03 via Nuitee
N
Nancy family_with_children ca
10
I would definitely stay again
Pros:

Staff
Spacious
Very clean

2026-08-03 via Nuitee
F
Frank couple us
10
2026-08-03 via Nuitee
M
martin solo_traveller es
9
Cumple con lo buscado
Pros:

La ubicación y velocidad para hacer check-in y check-out. La predisposición del personal.

Cons:

El tamaño de la habitación respecto al baño es ridículo.

2026-08-03 via Nuitee
M
Michael couple us
10
Overall stay was excellent.
Pros:

Good size rooms. Very clean. Great location. Lovely room.

Cons:

I think there was an addiction rehab next to the property. At times there were people that looked high hanging out on the block between the hotel property and 8th Ave. On Saturday there was a lot of trash all over the sidewalk in front of the addiction center all day. I realize this may not be totally in your control but it is not a good look.

2026-08-03 via Nuitee
D
Denise solo_traveller us
9
2026-08-02 via Nuitee
J
jasmine couple us
8
Beautiful
Pros:

Loved the lay out. Only 4 rooms per floor.

2026-08-02 via Nuitee
J
Jamila solo_traveller us
9
2026-08-02 via Nuitee
C
Carlos couple pr
10
2026-08-02 via Nuitee
F
Fernando couple co
9
Great Location! Nice room! Cleanliness! No objections
Pros:

Location! Location!

Cons:

Gym

2026-08-02 via Nuitee
E
Edrine solo_traveller us
9
2026-08-02 via Nuitee