Casa Haus Hotel Puebla Centro Histórico

Hotels
9.4 (139 reviews)
Av 3 Pte 524 , Puebla , mx

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Comfortable Rooms
Cons:
Limited Amenities
Small Room Sizes
Missing Restaurant

Categories

Cleanliness
8.94
Several reviews mentioned cleanliness positively, but some concerns about amenities suggest a slight deduction.
Service
10
Numerous reviews express high praise for staff friendliness and attentiveness.
Location
10
The location is frequently highlighted as ideal, with easy access to the historical center.
Room Quality
9.54
Rooms are reported as comfortable but some were noted as small with limited amenities.
Amenities
8.74
There were complaints about missing amenities in some rooms, which impacted the score.
Value for Money
9.74
Overall, the hotel is seen as good value for its quality and location.
Food and Beverage
8.24
Reviews noted a lack of restaurant exploration, indicating a missed opportunity for dining.
Overall Experience
10
Guests reported very positive experiences with staff and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:59

Property Description

Location

Nestled in the heart of Puebla, Casa Haus Hotel Puebla Centro Histórico is strategically close to key attractions like Acropolis Puebla and Biblioteca Palafoxiana.

Amenities

Enjoy a seamless stay with a welcoming terrace, a reliable 24-hour front desk, and complimentary high-speed WiFi accessible across the premises.

Nearby Attractions

Explore the cultural gems with ease as International Museum of the Baroque and Amparo Museum are a short distance away. Don't miss out on the convenience of being close to Hermanos Serdán International Airport.

Ready to experience comfort and convenience in Puebla? Book your stay at Casa Haus Hotel Puebla Centro Histórico now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 139 reviews
Cleanliness: 8.94
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 8.74
Value for Money: 9.74
Food and Beverage: 8.24
Overall Experience: 10
B
BERNARD • couple • fr
9
Très bon hôtel fortement recommandé
Pros:

Très bon hôtel bien situé et agréable
Personnel très sympathique et aux petits soins pour les voyages

Cons:

Délai assez long pour que l’eau chaude arrive

2026-02-27 • via Nuitee
S
Susanne • couple • at
10
Komfortabler Aufenthalt
Pros:

Wir hatten eine Suite, riesig, geräumig, super Bett, sehr sauber. Zentrum und Restaurants fußläufig zu erreichen. Ruhig, Terrasse. Komfortabler Aufenthalt

Cons:

Die Suite hätte besser gestaltet werden können, kein einziges Bild an der Wand, daher etwas nüchtern. Aber jammern auf hohen Niveau.

2026-02-23 • via Nuitee
A
Alejandra • couple • mx
10
Excelente
Pros:

La ubicación es un mega plus para andar por la zona del centro, sus restaurantes, museos, el zócalo, bares, etc.

Cons:

Un poco más de ventilación en la recámara

2026-02-22 • via Nuitee
T
Todd • couple • us
9
Pros:

Amazingly comfortable bed. Wonderful shower. Quiet. Wonderful location.

2026-02-13 • via Nuitee
M
mara • couple • br
10
The hotel was very well located. Near the zocolo. The staff were very attentive and friendly.
Pros:

We really liked the architecture. The size of the room was very good.

Cons:

The room lacked an armchair and refrigerator to be more comfortable

2026-02-08 • via Nuitee
E
Esteban Gabriel • family_with_children • ar
10
Hermoso hotel
Pros:

Todo espectacular. Cama muy cómoda y muy amable el personal, en especial Karen ! Cerca del Zócalo y de los principales atractivos turísticos.

2026-02-08 • via Nuitee
S
Stefan • couple • us
9
Wonderful hotel in a wonderful location. large rooms with very relaxing design.
Pros:

This is a wonderful hotel in a historic building in the historic center of Puebla, a UNESCO world heritage site. All the rooms are exceptionally spacious with remarkable interior design that conveys a sense of austerity and deep calmness. The staff was exceptionally helpful. We decided to extend our stay to the maximum possible- just didn't want to try anywhere else.

Cons:

something to be aware of is that in a historic building a lot of the rooms are facing the courtyard without outside windows, and that may not be comfortable to everyone. We preferred a room with street view at the expense of some more noise.
Also, while the rooms are listed on booking.com as "suites", there are no cooking or eating facilities in the rooms - the pictures and descriptions are 100% correct.

2026-01-29 • via Nuitee
E
ELENA • solo_traveller • us
9
Comfortable stay a couple of blocks from zocalo
Pros:

Super comfort . Hot water , air conditioning/ heating in every room , bottled water and coffee replenished every day

Cons:

Happy about everything

2026-01-23 • via Nuitee
N
Noe • couple • us
8
Pros:

Location is very good

Cons:

The parkin is a problem because there is no parking at the hotel and they rent space in a near parking garage but I can't get in after 11pm because the parking garage close at 11pm. Very inconvenient

2026-01-21 • via Nuitee
M
mehmet Emin • solo_traveller • ch
9
2026-01-21 • via Nuitee
F
Florencio • couple • us
8
2026-01-20 • via Nuitee
M
María Benita • family_with_children • es
9
Hotel y habitaciones maravillosas
Pros:

Tiene un restaurante conectado con el hotel.

Cons:

No tenía servicio de desayuno 🙁

2026-01-19 • via Nuitee
P
Pablo • solo_traveller • mx
9
Buen hotel, si pienso regresar en otra oportunidad
Pros:

El servicio y atencion personal

Cons:

Se escucha a los otros huespedes

2026-01-19 • via Nuitee
A
Adriana • family_with_children • mx
10
Pros:

Las instalaciones, la comodidad, la limpieza y la atención del personal fueron excepcionales. El día del temblor recibí la ayuda del personal ya que me encontraba bañándome. Felicidades por el servicio.

Cons:

Todo muy bien

2026-01-14 • via Nuitee
L
Leonardo • family_with_children • mx
10
Pros:

La Ubicación, y la atención

2026-01-12 • via Nuitee
O
Orozco Rivera • family_with_children • mx
10
Pros:

Las instalaciones

Cons:

Todo bienestar y

2026-01-11 • via Nuitee
L
Lauren • couple • us
8
Great lovation for central Puebla sights
Pros:

Close to Zacalo

Cons:

Breakfast not included

2026-01-11 • via Nuitee
M
Montes • family_with_children • mx
10
Pros:

Un hotel muy limpio, el personal muy atento y amable. (:

2026-01-11 • via Nuitee
P
Paul • solo_traveller • us
10
Casa Haus is a great hotel just a couple of blocks from the Cathredal.
Pros:

Lovely room with a balcony. Comfortable bed. Great shower. Great staff

Cons:

Nothing

2026-01-11 • via Nuitee
M
Manuel • family_with_children • es
9
Pros:

Tranquilidad, limpieza y situación.

Cons:

Dice que tiene parkin propio y no lo es, y es de pago.

2026-01-10 • via Nuitee