Kyoto Hot Spring Hatoya Zuihokaku Hotel

Hotels
8.8 (924 reviews)
Shimogyo-ku Minamifudou-cho 802 , Kyoto , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good onsen facilities
Comfortable accommodations
Cons:
Small room size
Issues with cleanliness
Breakfast limitations

Categories

Cleanliness
8.38
Mixed sentiments expressed about cleanliness, with some noting issues.
Service
9.35
Staff were generally praised for their helpfulness and attentiveness.
Location
9.39
Many reviews highlighted the excellent location and proximity to Kyoto Station.
Room Quality
7.84
Some guests complained about room size and bed comfort while others appreciated spaciousness.
Amenities
8.87
The onsen and spa facilities were frequently mentioned positively.
Value for Money
8.83
General agreement that the rates were fair for the quality received.
Food and Beverage
8.38
Breakfast quality received mixed feedback; some enjoyed it while others felt it lacked options.
Overall Experience
9.35
Most reviews concluded with positive feelings about their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:11

Property Description

Charming Japanese Experience
Experience traditional Japanese hospitality at Hatoya Hotel, located just a short walk from Kyoto Train Station. Indulge in Japanese-style rooms with modern amenities like LCD TVs and private baths.

Relaxing Hot-Spring Baths
Unwind in the public indoor/outdoor hot-spring baths on the top floor after a day of exploring Kyoto's wonders. Treat yourself to rejuvenating massages upon request for an extra touch of relaxation.

Convenient Amenities
Conveniently located near Kyoto Tower and other major attractions, Hatoya Zuihokaku offers non-smoking rooms with tatami floors and futon bedding. Enjoy free Wi-Fi, a shop with local items, luggage storage, and a coin-operated launderette on site.

Book now for an unforgettable stay in the heart of Kyoto!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥2,200 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 924 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.35
V
Vivien • solo_traveller • au
8
Pros:

It’s nice and close to the station, and having an onsen onsite was lovely

Cons:

There are hidden taxes that are a bit annoying

2026-05-08 • via Nuitee
P
paz • solo_traveller • mx
10
Pros:

El onsen perfecto. La habitacion cómoda y el personal amable

Cons:

No tengo ningún comentario que dar aqui

2026-05-07 • via Nuitee
A
Angela and Craig • couple • au
9
Great value. Wonderful stay.
Pros:

Great value. The onsen is really offs and the size of the room was bigger than expected. Wonderful location.

2026-05-07 • via Nuitee
P
Patrick • solo_traveller • au
9
2026-05-06 • via Nuitee
S
Sergio Alejandro • solo_traveller • co
10
Pros:

Everything

2026-05-06 • via Nuitee
R
ROU • family_with_children • jp
7
2026-05-06 • via Nuitee
F
Francesco manuel • couple • au
9
2026-05-03 • via Nuitee
M
Manjula • solo_traveller • in
9
2026-05-02 • via Nuitee
U
UKAI • solo_traveller • jp
9
Pros:

清潔で大浴場のお湯が素晴らしい。

Cons:

くつろぎスペースが、椅子ではなく畳だったので、足の悪い私たちには辛いものがあった。

2026-04-28 • via Nuitee
S
Senia • family_with_children • pt
10
2026-04-28 • via Nuitee
悟 • solo_traveller • jp
8
2026-04-25 • via Nuitee
R
REIKO • extended_group • jp
8
予想通りでした
Pros:

何度か利用していますが、駅に近く、コンビニもありとても便利です。夕飯は伊勢丹の地下で美味しいお弁当などがいろいろ選べますので、そこで調達しました。大浴場もうれしいポイントです
サクラのハイシーズンで超混雑を覚悟していましたが、それほどではありませんでした

Cons:

以前と比べて値段が高くなったと思います。仕方がないのですが、、、、

2026-04-24 • via Nuitee
N
Nicola • family_with_children • ch
7
Cons:

Unclear where to put a suitcase

2026-04-24 • via Nuitee
J
Jan Christoph • family_with_children • ch
9
Super Lage, schöne Onsen Bäder, freundliches und hilfsbereites Personal
Pros:

Die Zimmer sind sauber, bequeme Betten, täglich gratis Wasser (3 Flaschen), Onsen Bäder wunderschön. Die Lage ist super gelegen. Sie hatten sogar an ein Geburtstagsgeschenk für unseren Sohn gedacht.

Cons:

Das Frühstück ist zu teuer und sehr dürftig.

2026-04-23 • via Nuitee
M
Momo • couple • us
9
Pros:

Loved the room with tatami floor, comfortable beds, clean rooms.

2026-04-22 • via Nuitee
O
Otto • solo_traveller • at
8
Tolle Lage aber Business Ambiente
Pros:

Zentrale Lage

Cons:

Abendessen und Frühstück im Konferenzraum mit wenig Charme.
Ambiente unpassend.

2026-04-21 • via Nuitee
M
merevan • family_with_children • es
9
Habitaciones con estilo tradicional
Pros:

Por fuera es moderno, pero las habitaciones tienen estilo tradicional "ryokan". Muy bonito por dentro. Estuvimos 4 personas en una habitación con 2 camas y 2 futones en tatami. Con mesa y sillas bajas y ventana corredera de madera que tapa la ventana moderna. Y zona de aseo con 3 zonas separadas: váter, lavabo y ducha.
Tomamos el "desayuno japonés" ¡solo para valientes! Sabores fuertes y sin explicarnos cómo degustar cada cosa.

Cons:

- No me gustó que me cobraran en el check-in el baño "onsen" sin antes preguntarme si lo íbamos a usar o no. Les dije que no lo queríamos usar, y entonces cancelaron la factura e hicieron una nueva sin cobrar el onsen.
- No nos explicaron cómo degustar el desayuno japonés, nos comimos varias verduras solas y no nos gustaron mucho. Hasta que vimos a unos japoneses cómo lo hacían y descubrimos que unas verduras se tomaban con la sopa y otras con el arroz.

2026-04-16 • via Nuitee
Q
Qunshan • family_with_children • us
10
2026-04-15 • via Nuitee
K
Kumekawa • solo_traveller • jp
8
Pros:

大浴場と駅からのアクセス

Cons:

特になし

2026-04-13 • via Nuitee
S
Soili • couple • fi
9
Onsen ja hyvä sijainti jäi erityisesti mieleen tästä hotellista.
Pros:

Sijainti oli hyvä lähellä rautatieasemaa. Aamupala oli lisähintainen; hyvä japanilainen kattaus. Onsen oli kiva, mukava päästä päivän kävelyiden jälkeen kuumaan kylpyyn rauhoittumaan.

2026-04-12 • via Nuitee