WoodSpring Suites Winston-Salem near Hanes Mall

Hotels
•
WoodSpring
7.2 (282 reviews)
1908 Margaret Street , Winston-Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Cons:
Dirty rooms
Uncomfortable stay

Categories

Cleanliness
4.8
Many reviews mentioned dirtiness, mildew smells, and unclean rooms.
Service
8.8
Positive mentions of helpful staff, despite some service issues.
Location
8.8
Location is convenient, though some mention it feels unsafe.
Room Quality
6.8
Mixed feedback with some good space but poor amenities.
Amenities
5.8
Complaints about missing basic amenities like towels and hair dryers.
Value for Money
7.3
Overall feel that the price does not match the quality.
Food and Beverage
8
No mentions of food or beverage; assumed standard for this level.
Overall Experience
7.3
Mixed experiences leading to dissatisfaction but some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:13

Property Description

Prime Location
Centrally situated near popular attractions like LJVM Coliseum and LJVM Coliseum, our hotel provides convenience and easy access to the best of Winston-Salem.

Comfortable Accommodations
Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and kitchenettes for a convenient experience.

Convenient Amenities
Benefit from our fitness center, non-smoking property, and provisions like bed linens and towels during your stay, ensuring a relaxed and hassle-free visit.

Book your stay at WoodSpring Suites Winston-Salem near Hanes Mall for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 282 reviews
Cleanliness: 4.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 5.8
Value for Money: 7.3
Food and Beverage: 8
Overall Experience: 7.3
D
Douglas • family_with_children • us
9
2026-02-10 • via Nuitee
J
Joe • couple • us
10
2026-01-28 • via Nuitee
A
Adams • family_with_children • us
10
2026-01-28 • via Nuitee
G
Grant • family_with_children • us
10
2026-01-24 • via Nuitee
A
Andrea • solo_traveller • us
4
Clean room. Check in took too long. No shower curtain and not enough towels. Not a good value for the money.
Pros:

Clean room.

Cons:

I didn’t have a shower curtain, AND I ASKED THE FRONT DESK FOR ONE. I never got it. I asked for extra towels, too (a hand towel and an extra face towel). Didn’t get those either.

2026-01-20 • via Nuitee
A
Ashley • family_with_children • us
9
2026-01-19 • via Nuitee
J
Johnnie • couple • us
10
2026-01-19 • via Nuitee
W
walser • solo_traveller • us
8
2026-01-19 • via Nuitee
L
Lyric • couple • us
5
2026-01-19 • via Nuitee
B
Boe • couple • us
6
2026-01-19 • via Nuitee
S
S • couple • us
1
Choose somewhere else.
Pros:

Room was clean

Cons:

Staff are unhelpful, tried to say we didn’t pay for our room when we did even when we showed proof of payment. Whole hotel smells like weed, hallways and common areas were dirty. Very noisy neighbors and unruly activity in and around the building.

2026-01-19 • via Nuitee
D
Darlan • family_with_children • br
9
2026-01-13 • via Nuitee
D
Daniel • family_with_children • us
1
2025-12-24 • via Nuitee
R
Raimund • solo_traveller • de
7
2025-12-23 • via Nuitee
H
Hensly • solo_traveller • us
2
It was cheap, but very dirty and felt uncomfortable and not safe.
Pros:

It was cheap

Cons:

It smelled like mildew, trash in the hallways, laundry in the hallways. Our sheets were not changed and left in the room. Only one towel for two people. Dirty and felt unsafe.

2025-12-04 • via Nuitee
R
Raimund • solo_traveller • de
7
2025-12-03 • via Nuitee
N
Nicole • solo_traveller • us
10
Love it every time I come to NC Iam staying here.
Pros:

Everything

Cons:

Nothing

2025-11-25 • via Nuitee
R
Ronald • couple • us
8
decent for the price you pay
Pros:

your normal rates here are spent well it's a halfway decent place okay bathrooms large bathrooms though which is plus room is really big and of course it's got a stove and a microwave and refrigerator in it so that's always nice If this wasn't extended say for me this will be a much better review but it wasn't.

Cons:

The smell of mildew and cigarette and pot was everywhere The staff are gray the facilities aren't bad The location's great but the smell of this place is so off-putting it's it's ridiculous

2025-11-20 • via Nuitee
K
Kathy • couple • us
2
For the amount I paid for the stay compared to the quality of the stay didn’t feel reasonable.
Pros:

That there was a cooktop/kitchen area

Cons:

The bed was very uncomfortable. When I first checked in I was put into a dirty room. My cooktop in my suite wasn’t working properly. The water pressure was low.

2025-11-20 • via Nuitee
B
Brimmer • solo_traveller • us
8
2025-11-18 • via Nuitee