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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Grocery deliveries
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Prime Location
Centrally situated near popular attractions like LJVM Coliseum and LJVM Coliseum, our hotel provides convenience and easy access to the best of Winston-Salem.
Comfortable Accommodations
Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and kitchenettes for a convenient experience.
Convenient Amenities
Benefit from our fitness center, non-smoking property, and provisions like bed linens and towels during your stay, ensuring a relaxed and hassle-free visit.
Book your stay at WoodSpring Suites Winston-Salem near Hanes Mall for a memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Just the location & Gabby was a pleasure!
The fact that we changed rooms twice no air & soiled bed sheets. James the manager has yet to call me to discuss what happened , will never go back or recommend anyone to stay here, I think every guest had a dog but me, just not sanitary and that’s my opinion. Glad it was just an overnight stay
I didn’t stay here because they canceled my reservation I called to inquire about the deposit and was asked if I was in town for the black film festival which I knew nothing about and when I replied no they said great because even though I booked through booking and received a rate I would have to be recharged a higher rate plus a deposit. I thought price gouging was ridiculous due to an event and I wondered if that’s for all events or just for African American events!!! I would never give them a penny of my money
The price and location were good, but the room wasn't clean. I have pictures of a dead bug and its blood on the pillow. The bathtub wasn't clean. There was stuff stuck to the walls; I'm not sure what it was.
The room wasn't clean. I have pictures of a dead bug and its blood on the pillow. The bathtub wasn't clean. There was stuff stuck to the walls; I'm not sure what it was. My husband and I slept in the chairs because we were too afraid to sleep in the bed. My husband called the after-hours number for assistance with the room. He was told someone would call us, but we never heard back.
Staff
Location
The staff is always friendly
So I stayed here for a month and I had to sleep on a bed with no sheets for a week straight bc they didn't have any clean sheets available. The room i paid for was non smoking but when I checked in it smelt as if someone had chained smoked in it I had to get maintenance to come in spray air freshener and bring a glade plug in. The sleeping on no sheets is unacceptable I slept on a plastic mattress pad. I paid a deposit of $150 without being refunded still haven't been refunded.
Room size
Nothing
The staff was amazing! Our tv was not working in the first room they put us in, however they tried to restart our tv 2 times and that did not work so they switched our room! I was so pleased with the staff and they were so sweet! I would definitely stay here again.
I didn’t really have anything I didn’t like about the hotel.
Very bad rooms. Unsafe condition. City should close.
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Clean and new
Rude front desk staff. Remarkably long check in. Had to pay a deposit that has yet to be refunded. Place has more rules posted than a prison.
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