Super Hotel Kumamoto Ekimae Natural Hot Springs

Hotels
•
Super Hotel
8.6 (30 reviews)
Nishi-ku Kasuga 2-3-23 , Kumamoto , jp

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Facilities

Non-smoking rooms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Thermal bath facilities
Helpful staff
Cons:
Room too small
Confusion over payment process

Categories

Cleanliness
8.33
Standard quality for this hotel tier.
Service
9.11
The staff was noted for their good service.
Location
9.15
Very well placed across from the train station.
Room Quality
7.6
Room was described as cramped with too many twin beds.
Amenities
8.63
The hotel offers a real thermal bath, which is a pleasant surprise.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.71
A good overall experience with noted positives and minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Convenient Location: Located just 200 meters away from Kumamoto Station, with popular attractions like Kumamoto Castle and Suizenji Park within a short distance.

Free WiFi: Stay connected throughout your stay with our complimentary high-speed WiFi access available in all rooms and public areas.

Natural Hot Springs: Relax and unwind in our natural hot springs, offering a rejuvenating experience after a day of sightseeing.

Ready to experience comfort and convenience at Super Hotel Kumamoto Ekimae Natural Hot Springs? Book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 30 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
張世鴻（Kevin Chang） • family_with_children • tw
7
2026-05-15 • via Nuitee
A
Anu • solo_traveller • cz
10
2026-05-13 • via Nuitee
Z
Zubir Aissa • solo_traveller • sg
9
Hotel with a Massive Room and a Heart just as big
Pros:

Dtaff were very friendly and would always greet guests with a smile. They wrre also very engaging in helping me with ideas for sightseeing in Kumamoto including having pamphlets on hand.

Room was massive for the price I paid. Having two beds to myself is unheard of and I even had a table to do my work and large TV to seal the deal. Bed was very comfortable and the air con worked perfectly so I got a really good nights rest.

Public Bath was relaxing and comfortable.

Breakfast spread was superb. The freshly baked bread and croissants were really delicious and the traditional Japanese offerings were just as much.

Location is super convenient being just right opposite Kumamoto and a good 45min- 1 Hour walk to Kumamoto Castle which I did.

Cons:

Despite the excellent location, you would need to cross over to Kumamoto Station for the nearest Konbini which is not too bad and is not really the fault of hotel.

While the room is massive in living space, the bathroom space is sacrificed for it which can be good or bad depending on what kind of person you are.

In addition, some of the switch placements for the different lights was very wierd. Example is the first switch near the door switches on the far most bed's reading light.

Really small nitpick: there is a socket near the TV that lets you connect a HDMI cable. Ut the hotel does not provide a HDMI Cable.

2026-05-13 • via Nuitee
S
Song • solo_traveller • sg
10
Great location, hotspring bath was really good
2026-05-11 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
Pros:

駅前すぐ。
お風呂が快適でした。

Cons:

エレベーターがひとつ

2026-05-11 • via Nuitee
M
Mamoru • couple • jp
6
Pros:

駅近くてべんり
天然温泉

Cons:

食事の種類もう少しほしかったです

2026-05-09 • via Nuitee
S
Shufeng • solo_traveller • tw
8
Pros:

各項貼心服務和早餐

Cons:

房間太小

2026-05-04 • via Nuitee
K
Kwan Yi • couple • hk
9
實惠舒適
Pros:

在JR熊本駅對面，5分鐘就到，職員很有禮貌，房內很舒適，還提供早餐、溫泉、welcome bar，少數酒店會提供，下次去熊本也會再選擇

Cons:

電梯只有一個，上落會比較慢

2026-05-04 • via Nuitee
L
LIANGHUI • couple • cn
10
Pros:

早餐和温泉很好，员工服务周到，位置就在熊本站，很好

Cons:

房间两人住是有点小

2026-05-03 • via Nuitee
C
Choon Ling • extended_group • sg
5
The staff wrongly collected 10 times more than my room charges for two rooms X two nights. Although they had reverted ba
Pros:

Near the transportation hub of JR and city tram

Cons:

Room is too small for two persons

2026-05-02 • via Nuitee
L
LINIEN • solo_traveller • tw
8
物超所值
Pros:

地點優秀 面對熊本站 吃喝不成問題
購物也是 還有溫泉泡 真香

Cons:

剛好住在電梯邊蠻吵的 還好有耳塞😂

2026-05-01 • via Nuitee
O
Olivier • couple • fr
8
Bonne option près de la gare
Pros:

La proximité de la gare Shinkansen
Le prix et le petit déjeuner compris et plutôt de bonne qualité
La chambre assez grande pour 2 pour une nuit

Cons:

Onsen gratuit mais trop de monde
Ascenseur souvent saturé

2026-05-01 • via Nuitee
N
Naoko • couple • us
9
I could stay there again.
Pros:

Great location, very helpful staff, and relaxing hot spring

Cons:

None

2026-05-01 • via Nuitee
M
mitsuki • solo_traveller • jp
8
2026-04-30 • via Nuitee
てるみ • solo_traveller • jp
10
2026-04-30 • via Nuitee
P
PASUNON • solo_traveller • th
9
2026-04-30 • via Nuitee
K
Kayoko • solo_traveller • us
10
期待以上でした。
Pros:

ロケーションが良かったし、無駄のない清潔で快適なお部屋だった。コスパが良い。

Cons:

特にない

2026-04-28 • via Nuitee
瀚旻 • family_with_children • cn
9
2026-04-25 • via Nuitee
J
Juthamart • solo_traveller • th
8
Pros:

Good location and breakfast. The room we’ve got is too tiny for 3 and we can’t open our suitcase. Others are fine.

2026-04-25 • via Nuitee
M
miyamoto • solo_traveller • jp
8
Pros:

スタッフの対応が良くて、ホテル全体がキレイだった。

2026-04-21 • via Nuitee