Super Hotel Kumamoto Ekimae Natural Hot Springs

Hotels
Super Hotel
8.6 (28 reviews)
Nishi-ku Kasuga 2-3-23 , Kumamoto , jp

Facilities

Non-smoking rooms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Thermal bath facilities
Helpful staff
Cons:
Room too small
Confusion over payment process

Categories

Cleanliness
8.33
Standard quality for this hotel tier.
Service
9.11
The staff was noted for their good service.
Location
9.15
Very well placed across from the train station.
Room Quality
7.6
Room was described as cramped with too many twin beds.
Amenities
8.63
The hotel offers a real thermal bath, which is a pleasant surprise.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.71
A good overall experience with noted positives and minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Convenient Location: Located just 200 meters away from Kumamoto Station, with popular attractions like Kumamoto Castle and Suizenji Park within a short distance.

Free WiFi: Stay connected throughout your stay with our complimentary high-speed WiFi access available in all rooms and public areas.

Natural Hot Springs: Relax and unwind in our natural hot springs, offering a rejuvenating experience after a day of sightseeing.

Ready to experience comfort and convenience at Super Hotel Kumamoto Ekimae Natural Hot Springs? Book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 28 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
T
Tun Hsiang family_with_children tw
8
Pros:

飯店人員服務態度還不錯,很熱心介紹各種事情

Cons:

房間真的不大,行李箱不能用太大的

2026-01-20 via Nuitee
H
Haruhito extended_group jp
8
2026-01-19 via Nuitee
K
Kouya solo_traveller jp
10
2026-01-19 via Nuitee
M
Mieda solo_traveller fr
9
2026-01-17 via Nuitee
H
HIDEKI solo_traveller jp
10
また利用したいです。
Pros:

駅に近くて良かったです。
毎日手足を伸ばして風呂に入れるのは助かりました。

2026-01-09 via Nuitee
C
CHING CHIANG solo_traveller tw
9
2026-01-08 via Nuitee
H
HIROKA extended_group jp
7
2026-01-07 via Nuitee
M
Masamichi solo_traveller jp
9
2025-12-30 via Nuitee
W
WEI-CHE family_with_children tw
8
轉站的一晚,非常適合
Pros:

Location and free drinks and night tea

Cons:

狹小的泡湯區,狹小的房間

2025-12-28 via Nuitee
A
Anna couple es
8
2025-12-16 via Nuitee
M
MARIA DEL MAR couple es
8
Pros:

Poder triar el coixí, l’ onsen i l ‘ organització per poder esmorzar, molt eficient i un esmorzar molt bo

2025-12-08 via Nuitee
F
Fabienne solo_traveller fr
9
Très bien placé en face de la gare, avec un vrai bain thermal
Pros:

Très bonne surprise dans cet hôtel business classique : un vrai bain thermal avec les eaux bénéfiques de la région (et pas simplement de l’eau chaude).

2025-11-27 via Nuitee
B
bernard couple fr
8
2025-11-10 via Nuitee
M
Meili extended_group tw
5
2025-10-14 via Nuitee
Y
Yukari family_with_children jp
8
Pros:

温泉

2025-08-25 via Nuitee
F
Fujimoto couple jp
7
メリットとデメリット
Pros:

ロケーション

Cons:

ツインベッド詰め込みすぎ。部屋がやたらに狭い。

2025-07-31 via Nuitee
T
Te Jen family_with_children tw
8
2025-07-25 via Nuitee
C
CHIHIRO family_with_children jp
10
Pros:

目的地にとても近くにあった。

Cons:

パジャマが季節にしては厚かった。

2025-07-19 via Nuitee
Y
Yi-Wen couple tw
9
愉悅
Pros:

離車站很近,方便我們一早搭火車,也有早餐可以吃。
晚上九點多才抵達飯店,櫃檯人員服務很好!

Cons:

沒什麼不滿意的地方。
因為行程的關係,沒能泡到溫泉是有點可惜的地方,但這不是飯店的問題。

2025-07-17 via Nuitee
S
Senjaya family with young children sg
8
Very good
Pros:

Opposite JR Train station.

Cons:

The hotel asked me to pay for the room booked in booking.com. I thought the hotel will charge through booking.com, but it is not A bit confusing as other Japan hotels don't ask pay at the hotel

2025-06-21 via Nuitee