Super Hotel Kumamoto Ekimae Natural Hot Springs

Hotels
•
Super Hotel
8.6 (30 reviews)
Nishi-ku Kasuga 2-3-23 , Kumamoto , jp

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Facilities

Non-smoking rooms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Thermal bath facilities
Helpful staff
Cons:
Room too small
Confusion over payment process

Categories

Cleanliness
8.33
Standard quality for this hotel tier.
Service
9.11
The staff was noted for their good service.
Location
9.15
Very well placed across from the train station.
Room Quality
7.6
Room was described as cramped with too many twin beds.
Amenities
8.63
The hotel offers a real thermal bath, which is a pleasant surprise.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.71
A good overall experience with noted positives and minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Convenient Location: Located just 200 meters away from Kumamoto Station, with popular attractions like Kumamoto Castle and Suizenji Park within a short distance.

Free WiFi: Stay connected throughout your stay with our complimentary high-speed WiFi access available in all rooms and public areas.

Natural Hot Springs: Relax and unwind in our natural hot springs, offering a rejuvenating experience after a day of sightseeing.

Ready to experience comfort and convenience at Super Hotel Kumamoto Ekimae Natural Hot Springs? Book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 30 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.71
M
Mei Ling • extended_group • tw
10
Pros:

交通地理位置優越

Cons:

無

2026-04-10 • via Nuitee
V
Vanessa • couple • gb
10
Excellent experience
Pros:

Very clean room, good location right next to station, very helpful and friendly staff

Cons:

Room slightly small

2026-04-09 • via Nuitee
C
Chin Ming • couple • hk
8
Nice and Clean modern style hotel.
Pros:

Location is very good, next to Train Terminus. Typical Japanese style breakfast, nice and good. Speed check-in / check-out facilities. Password door system means you DON'T have to bring along room key.

2026-04-07 • via Nuitee
Y
Yong Pey • family_with_children • au
9
Pros:

While rooms were small.it was very functional. The hotel also has ample small gestures to make it exceptional like providing charging cables and disposable toiletries. Onsen was great.and welcome drink at night was good

Cons:

Only small issue is restaurant was too small to deal with breakfast surge.

2026-04-05 • via Nuitee
A
A.lia • family_with_children • fr
7
Bien pour une nuit
Pros:

L'hôtel est située en face de la gare et de la station de tramway.
Arrivée dans la matinée, nous avons pu laisser nos bagages avant le check-in ce qui est très appréciable.
Check-in rapide. Pas de clé. On rentre avec un code pin. Pensez à le prendre en photo au cas où vous perdez le ticket !
Bien que très simple, le petit déjeuner est un plus même s'il y avait la queue.
La chambre est petite mais bien pour une nuit.
Le personnel est sympathique. Bonne organisation

Cons:

Oreiller peu confortable — mais au Japon, ce type d’oreiller rempli de cosses ou de graines est très courant. Possibilité de choisir un oreiller à l'accueil sans frais supplémentaire.
Un seul ascenseur pour 12 étages, ce qui n’est pas très pratique. En descendant pour le petit déjeuner, nous nous sommes arrêtés à presque chaque étage, car beaucoup de personnes descendaient en même temps pour manger.

2026-04-05 • via Nuitee
K
Kon Lai • extended_group • hk
8
Pros:

早餐好食

2026-03-28 • via Nuitee
J
Julien • family_with_children • fr
7
2026-03-24 • via Nuitee
C
Chao • solo_traveller • tw
8
2026-03-18 • via Nuitee
A
Aine • family_with_children • ie
8
Pros:

Staff very helpful

2026-03-14 • via Nuitee
A
Allysson • solo_traveller • ec
10
2026-03-12 • via Nuitee
T
TAI • couple • tw
10
推薦給各位朋友
Pros:

住宿地點就在熊本車站對面，購物商場和地面電車站也就在旁邊。飯店有個溫泉浴場，早餐也好吃，有個愉快的住宿體驗。

Cons:

無

2026-03-07 • via Nuitee
D
David JJJ • solo_traveller • cn
10
Comfortable and excellent Hotel!
Pros:

The hotel staff was lovely. Great location next to the train station. Breakfast was wonderful with many options. I booked this hotel because of enjoying hot springs. Although it's small, it's very comfortable.

2026-02-25 • via Nuitee
T
Tun Hsiang • family_with_children • tw
8
Pros:

飯店人員服務態度還不錯，很熱心介紹各種事情

Cons:

房間真的不大，行李箱不能用太大的

2026-01-20 • via Nuitee
K
Kouya • solo_traveller • jp
10
2026-01-19 • via Nuitee
H
Haruhito • extended_group • jp
8
2026-01-19 • via Nuitee
M
Mieda • solo_traveller • fr
9
2026-01-17 • via Nuitee
H
HIDEKI • solo_traveller • jp
10
また利用したいです。
Pros:

駅に近くて良かったです。
毎日手足を伸ばして風呂に入れるのは助かりました。

2026-01-09 • via Nuitee
C
CHING CHIANG • solo_traveller • tw
9
2026-01-08 • via Nuitee
H
HIROKA • extended_group • jp
7
2026-01-07 • via Nuitee
M
Masamichi • solo_traveller • jp
9
2025-12-30 • via Nuitee